Suppz.com Recenzje 

2523
•
Wynik TrustScore: 2.5 na 5

2,6

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Terrible customer service and do not believe the stated shipping delivery times. The promise a certain time frame but do not deliver in that time. When ask about times they just give you a ya and ca... Zobacz więcej

Oceniono na 5 z 5

I have been a customer of Suppz since 2008...every single time I reach out to Brent or place an order, I get almost immediate responses. My products ship quickly and I get them very shortly after. I... Zobacz więcej

Oceniono na 1 z 5

Horrible experience...i placed my order on the 26th,around the 2nd i was wondering why i haven't received a tracking number so i email suppz.com and they tell me my order was under fraud review sinc... Zobacz więcej

Oceniono na 1 z 5

My last 2 orders have been several days late with no notification from customer service. The latest order has an incorrect item, but customer service can only be reached from 8 to 5 CST. I liked the i... Zobacz więcej

Informacje dotyczące firmy

  1. Fitness i dietetyka
  2. również w kategorii:
  3. Apteka

Informacje przekazane przez różne źródła zewnętrzne

From protein powders to weight loss supplements, we've got it all. And we've got the lowest prices too! We ship our supplements internationally, and if you're ordering from the USA shipping is FREE with $49+ orders!


Dane kontaktowe

2,6

Słaba

Wynik TrustScore: 2.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,6

Wszystkie recenzje

(2523)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Never had a better experience with a…

Never had a better experience with a supplement company ever. Always got my orders correct and quick. 1 time they showed an item in stock and the same day they emailed me to inform me it was not.
Offered a substitute, refund or an option to wait a week or so for it to come in. I decided to wait and they shipped my other stuff right away. Week later got my backorder.

18 kwietnia 2020
Opinia niezależna
Oceniono na 1 z 5

Horrible Service and Constant Lies

Placed an Order with Suppz on September 7, contacted them the following week as my order hadn’t shipped out yet. Was told that half my order was not in stock yet which was kind of annoying that the site claimed it was in stock but whatever. They offered to send the rest of my order and drop ship the rest from their supplier which they quickly changed to “oh it will be in stock in the next 2 days and we will ship it out together”. Finally I had a shipping date..... or so I thought. Followed up the following week as it still had not shipped was responded with almost the exact same response.... not in stock yet..... will ship half and drop ship the rest..... blah blah. Once again I agreed to these terms only to have them come back and say “ Oh you’re in Canada? Yeah we can’t eat $9 in shipping.... you can cancel half your order or just wait for it to come back in stock I a day or 2....” fine I’ll wait I mean my order from Samedaysupplements that I ordered a week later is almost here already anyways. So another week goes by my order from their competition has already arrived and still my Suppz order hasn’t shipped and no word from them, I mean why would they it’s not like they’ve contacted me once without me messaging them first and why would they, they’ve only gone back on their word like 3 times now...... horrible service, no concern for Canadian customers, and repeated broken promises...... I will not be a returning customer obviously!!! Btw it has been a solid 2 weeks now and still no shipment sent

20 września 2019
Opinia niezależna
Oceniono na 1 z 5

DON'T BUY FROM SUPPZ.COM

Ordered buk protein from this company. I've used them before a few times in the past so I was a returning customer. The site said the protein was in stock and I was starting a fast the following week and needed this protein to get me through. Shipping was 2 days. 3 weeks later, still no protein in the mail. I finally called them and they basically said sorry about my luck and that it should be there any day now. When it finally arrived, one of the 10 pound bags was busted and protein everywhere.

19 lipca 2019
Opinia niezależna
Logo Suppz.com

Odpowiedź od Suppz.com

Hey Zane,

I don't see any orders from you this year. Are you sure this order is regarding us? I also spoke to our CS team and they do not recall dealing with any issues like this. Please send us an email to cs@suppz.com with further information. Thank you.

Oceniono na 5 z 5

I bulk ordered some pre-workout from…

I bulk ordered some pre-workout from these guys and one of the containers came with part of the seal open. I sent them an email with a picture attached and they apologized and sent another can to replace it. I will definitely order from these guys again.

I wish more companies understood that customer service is what wins repeat customers.

17 czerwca 2019
Opinia niezależna
Oceniono na 5 z 5

American Dream!

Small family owned business started from a dream in southwest Wisconsin and has grown worldwide. Fantastic shopping experience and shipping costs are free or minimal! Love a local family who keeps the business local and creates for themselves the American Dream! Great Job Suppz crew!

9 czerwca 2019
Opinia niezależna
Oceniono na 5 z 5

I had an issue with an order I placed 7…

I had an issue with an order I placed 7 days ago. As of today they still have not shipped or even fill the orders at the warehouse. Tried contacting suppz through the 1-800 number with it going just to voicemail. Finally I sent them an email within 10 minutes they responded with an apology. They also upgraded my order to the gold standard whey product. I've ordered from them in the past and never had a problem I think this was just a little blip keep up the good work suppz and if I was anyone thinking about using this company I would recommend them to you

26 października 2018
Opinia niezależna
Oceniono na 1 z 5

Ordered a product advertised as 63…

Ordered a product advertised as 63 servings, received, product that contained 25 servings. was told I received what I paid for, they claim it was an honest mistake. Was actually bait and switch. Don't order from this company unless you are looking to get ripped off. Extremely shady company to deal with.

24 września 2018
Opinia niezależna
Logo Suppz.com

Odpowiedź od Suppz.com

On this order we did make a mistake and both admitted to it and apologized multiple times to Mike. We also also refunded half of his order for him when we realized the mistake on our end. The ingredient panel had the serving size for the 5 pound container instead of the 2 pound. We gave Mike multiple options including sending out more units or even paying to have his order returned for a full and complete refund. We were not trying to deceive or rip off Mike and thought we had resolved the issue in a way to make him happy only to receive this review. So again we apologize for the mistake and wish you would have emailed us if you were still unhappy.

Oceniono na 1 z 5

Worst experience ever

Worst experience ever, took a month for international shipping, when the package finally got here one item was missing ($50 value) I contacted support via a email and received a very rude response and was basically called a liar. My follow up email was ignored. If you value your money and sanity shop elsewhere.

24 sierpnia 2018
Opinia niezależna
Oceniono na 5 z 5

One of my new go to supp companies

Everything came “as stated” in a very timely fashion. Payment options are very flexible and even include Sezzle’s buy now, pay later. A great company with great products and deals. I would easily reccoment this site to others. #gainz

1 czerwca 2018
Opinia niezależna
Oceniono na 1 z 5

Worst customer service ever

Worst customer service ever. They have the slowest shipping out of any other website. Most companies ship out my order the same day or the day after I place my order. With this company they take about 7 days and in the past I had to wait 2-3 weeks to receive my order

1 czerwca 2018
Opinia niezależna
Oceniono na 5 z 5

Suppz is the king

Suppz is always amazing when it comes to price and customer service. I live in Minnesota and the fact that I can buy online and get free shipping no matter the size of the order is amazing.

1 czerwca 2018
Opinia niezależna
Oceniono na 1 z 5

Lumpy n unusable a waste of money

The product was horrible! It came lumpy and came in big chunks, obviously the product was old or something I don’t know what’s going on I feel like I lost 40$, I wasn’t going to o a review but I was asked so I answered. I will not use the company on my supplements again.

1 czerwca 2018
Opinia niezależna
Logo Suppz.com

Odpowiedź od Suppz.com

Mariano,

Please send us an email at cs@suppz.com if there is an issue with what you received and our customer service team will gladly assist you.

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