Unprofessional and frustrating experience. I paid over $200 for a part, only for Superspares to take 5 days to realise they didn’t even have it in stock. Then they sent a ridiculous message asking if... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered my car parts on Saturday and they arrived within 4 days Price and service were great I will certainly be using Superspares next time i need parts again
I’m a retired mechanic and I was looking for hard to get parts for a 23 year-old vehicle and Super spares have them on stock. I have recommended Super spares to my mechanical friends that are still in... Zobacz więcej
Placed an order for a set of Front and Rear springs and Front and rear shocks Received an email the same day explaining the rear set of springs I ordered where defected and couldn't be sent out,... Zobacz więcej
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Informacje dotyczące firmy
O Superspares
Napisane przez firmę
Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Our promise to you
Napisane przez firmę
- Super brands at super value!
- Superspares stands by the quality of its products, all of which come with the assurance of the manufacturer's warranty. We act as the intermediary between you and the manufacturer during a claim.
Our Shipping Guarantee
How soon will I get my order?
Once your payment is confirmed, weʼll dispatch your order within 1-2 business days. Youʼll receive a tracking number by email once your order is on its way. You can also check your order status anytime via our Track Order page.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
How are shipping rates calculated?
Shipping costs are based on the size and weight of your order.However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
Dane kontaktowe
159 woodpark RD, 2164, SMITHFIELD - NSW, Australia
- 1300 791 058
- sales@superspares.com.au
- superspares.com.au
Trust Superspares for Automotive Parts
4,0
Dobra
405 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Did not receive the item
Did not receive the item. 8 days later I ring and has nog been dispatched. Very poor service, I needed it by the 18 to go away towing our boat but now I can’t.
Order on the 8th. Very poor service.
7 stycznia 2026
Odpowiedź od Superspares
We regret that your order did not arrive and was not dispatched as expected. We know this has impacted your travel plans, and we are sorry for the poor service you experienced. We'll investigate what occurred with your order to prevent this from happening again. Thank you for your feedback.
Easy to order but disappointed that…
Easy to order but disappointed that there is a delay in getting parts @fter the original 2 day ETA.
9 stycznia 2026
Odpowiedź od Superspares
We appreciate you taking the time to share your feedback. We are sorry to hear that the parts delivery was delayed. We'll review this situation to prevent future issues.
I didnt get the stock as Iit was no…
I didnt get the stock as Iit was no longer stocked, however the response for a refund was swift & trouble free
6 stycznia 2026
Odpowiedź od Superspares
We appreciate your feedback. We are happy to hear that the refund process was swift and trouble-free after the item was no longer available.
Don't advertise parts when they are not available. Waste of time
Parts ordered not available. Waste of time. Would not use this business again.
11 stycznia 2026
Odpowiedź od Superspares
We regret that the parts you ordered were unavailable, and we appreciate your feedback. We'll review our inventory to prevent this issue from recurring.
Correct parts at a good price
Correct parts at a good price, and to the front door delivery
7 stycznia 2026
Odpowiedź od Superspares
We're happy to hear that you received the correct parts promptly and at a good price. Thank you for your positive feedback!
Yes great company
Yes great company, had what I wanted and was a good price and fast postage
15 października 2025
Odpowiedź od Superspares
We're happy to hear that you had a positive experience with our company! We appreciate your kind words regarding our products, prices, and delivery.
Odpowiedź od Superspares
We are happy to hear that you received good quality spares and super service. Thank you for your positive feedback; we appreciate it.
delivered quickly as ordered
5 stycznia 2026
Odpowiedź od Superspares
We're happy to hear that your order was delivered quickly and as expected. We appreciate your positive feedback very much.
Good and quick service
Good and quick service arrived quicker then I through good job thanks Howard Weston
6 stycznia 2026
Odpowiedź od Superspares
We're happy to hear that our service was quick and satisfactory! We appreciate you taking the time to leave us such positive feedback.
Excellent Discs
Exactly fitted on no problems these looks like genuine Bosch cause they have stamps on them very smooth braking now no more shudder
7 stycznia 2026
Odpowiedź od Superspares
We're happy to hear that the parts fit perfectly and resolved the braking issue! We appreciate your feedback and are glad you're satisfied with the quality and smooth braking performance.
Dissatisfied
Hi, I ordered what was supposed to be GJ Mitsubishi Scorpion Tie rod parts
When my mechanic started on the fitting he had me come and see that none of the parts were correct. He placed the new parts against my existing fitted parts and could not get anything to line up.
13 stycznia 2026
Odpowiedź od Superspares
We appreciate you bringing this to our attention. We're sorry the tie rod parts you ordered for your Mitsubishi Scorpion didn't fit correctly. We'll look into this to ensure our parts are accurately described. Thanks for your feedback.
Got the parts I needed
Got the parts I needed, for a great price and couldn't fault the after sales service, tracking, or delivery process and my parcel was very well packaged. Great job guys, cheers!
5 stycznia 2026
Odpowiedź od Superspares
We're happy to hear that you got the parts you needed at a great price! We appreciate your positive feedback regarding our after-sales service, tracking, delivery, and packaging. Thanks for your support!
Haven't received my order yet..
Haven't received my order yet... might I suggest waiting until your customers receive the goods before asking for a review (I ignored the first one, but this is in response to the second request for a review when my order hasn't even been picked)
7 stycznia 2026
Odpowiedź od Superspares
We apologize that you haven't received your order and are still receiving review requests. We appreciate you bringing this to our attention. We'll investigate the delay and prevent further review solicitations until your order arrives. Thanks for your feedback.
Product great postage ok
5 stycznia 2026
Odpowiedź od Superspares
We're happy you like the product and appreciate your feedback on the postage. Thanks!
Very bad experience..3 weeks until now…
Very bad experience..3 weeks until now order not delivered..when I ordered it said delivery time is 2 days..now I think even 2 years it won't come
23 grudnia 2025
Odpowiedź od Superspares
We regret to hear about the trouble with your order. We appreciate you bringing this to our attention. We'll investigate the delayed delivery to improve our service. Thanks for your feedback.
Odpowiedź od Superspares
We're happy to hear that you had a positive experience with our quick delivery and accurate product description. Thank you for your feedback!
Delivery time is shocking
Delivery time is shocking. And the set of spare parts for the Nissan Pulsar N13 master cylinder didn't have most of the parts in it.
I have ordered a set of brake pads from you. They were supposed to get to my place on 8th of January. I still haven't seen them.
2 stycznia 2026
Odpowiedź od Superspares
We appreciate you bringing this to our attention. We are sorry to hear about the delayed delivery and missing parts for your Nissan Pulsar N13 master cylinder. We'll look into the reasons for these issues to prevent them from happening again. Thank you for your feedback.
Quality parts easy to find
After alot of searching I always end up choosing Super spares. Quality parts, easy to find and fast delivery.
3 stycznia 2026
Odpowiedź od Superspares
We're happy to hear that you consistently choose us! It's great to know our quality parts, easy navigation, and fast delivery meet your needs. Thanks for the positive feedback.
3 times i have used superspares 3 times…private citizen
3 times i have used superspares 3 times a few days later i receive a message AFTER BEING TOLD THE PARTS ARE IN STOCK AND GET A MESSAGE saying sorry the parts you ordered arnt in stock,cars waiting for parts and then after ordering being told this will put the delivery back another 3-4 days!!! HOPELESS THESE PEOPLE DONT CARE YOU ARE WAITING ON PARTS DO YOUSELF A FAVOUR,BUY FROM SOMEONE ELSE WHO WONT ADVERTISE BS DONT BUY FROM SUPERSPARES,"superspares" super bs! NEVER AGAIN!
6 stycznia 2026
Opinia niezależna
Odpowiedź od Superspares
We appreciate you taking the time to share your experience. We're very sorry to hear about the stock issues and delays you encountered after placing your orders. We understand your frustration when waiting for parts, and we'll review our processes to prevent this from happening again.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.