Wish I had read the reviews prior to purchasing from this company. Ordered 2 lampshades - the ones sent did not correspond to their website description or photo. No response to 3 emails and they hav... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought a chandelier for the lounge. Received a prompt message that item was on back-order and offered the option to proceed or not. Very good, personal, communication throughout and arrived next day o... Zobacz więcej
8I waited nearly one month for a Tiffany lamp base and ended up cancelling! I ordered it but then received an email saying that particular one was out of stock and did I want a refund or a very simil... Zobacz więcej
Gutted there's no communication. The shop seemed great, nice products at reasonable prices. I put an order in on 21st March for items that were all listed as in stock. 10 days later on 31st I emailed... Zobacz więcej
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Dar lighting Yasmin 5 bulb light
I ordered a Dar lighting Yasmin 5 bulb chrome light fixture then saw the bad reviews on here and my heart sank. I got an email two days later saying my order was being shipped. It arrived a day or two later. The light was packed really well. It looks stylish and compact when fitted. I got a 5 pack of Eco luma G9-A19-64 from Amazon which gives a great light output. I felt like I had to come on here and leave this review given some of the bad reviews. My experience of this company was a good one.
I ordered a bathroom glass ceiling…
I ordered a glass light fixture. The item arrived quickly, and well packaged to protect a fragile item. The product was exactly as described and per the photos. The service and product were excellent.
Avoid. Anything but superior
What an awful company. Ordered goods 2 weeks ago and have heard nothing in reply to several emails and phone messages. I created an account on their website and managed to look at my order only to find it had been voided! Luckily no money has been take. From paypal. But no explanation or communication. What a waste of time. Avoid
Really poor
Really poor , advertising items they clearly don’t have .
Avoid at all costs !
Awful…. avoid this site
I ordered a lamp from this site last month which turned out to be faulty. They responded to my email & arranged for a replacement lamp to be sent.
Unfortunately, the replacement lamp is also faulty so I am trying to arrange sending the lamps back & getting a refund, but now I cannot get a response from them. I’ve called, left multiple messages, sent multiple emails but nothing. Awful customer service! Do not buy with this company!
I am trying to contact them to arrange…
I am trying to contact them to arrange a return as the website says not to phone if you need to return an item. I have sent three emails and not had one reply. Awful customer service.
Cannot recommend this company!
After 2 weeks from my order and with no communication, I emailed and left a telephone message. Still nothing, so I checked my account to find they had just cancelled my order! What appalling service and a waste of my time!!!
I’m really disappointed
I’m really disappointed. I haven’t received any communications from this company and I’m still waiting for the delivery. This is just not acceptable considering the money I paid. Please respond to me. I’ve left two voicemails and again no response. Please send me a refund if you aren’t delivering the product in the next couple of days.
No communication whatsoever
No communication whatsoever. Didn't reply to my email at all. Delivery slow.
Great Communication and Fast Delivery
Ordered a couple of ceiling light fittings from Superior Lighting.
Great communication from Rob.
Very quick delivery.
Item’s exactly as described.
Highly recommend
Great service
Great service, great communication and great products - thank you!
Excellent Customer Service
Excellent Customer Service. I ordered some wall lights which were out of stock. They gave me the option to cancel the order which I did.
Improvement: Show some indication on the website of out-of-stock items when adding to the basket.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








