Vila Gale Estoril

Vila Gale Estoril Recenzje

Ocena: 2.5 na 5

2,5

(4 recenzji)

Liczba ocen w skali gwiazdkowej produktu opiera się na średniej jego wszystkich recenzji.

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www.sunway.ie

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3,9 tys. Recenzje

4,9

Informacje na tej stronie opierają się wyłącznie na recenzjach produktów napisanych przez klientów Sunway za pośrednictwem Trustpilot.

Szczegóły produktu

Wszystkie recenzje

Oceniono na 3 z 5

Nice hotel . Staff very friendly. Good breakfast. But beds and pillows very uncomfortable, old and creaky mattresses. Unfortunately we don’t see ourselves returning to this hotel. Otherwise good holiday. Great beaches and restaurants.

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Odpowiedź od Sunway

Dear Ms. Ruxton.
Thank you for taking the time to send us your feedback on your recent stay at the Vila Gale Estoril and i was pleased to read that overall you enjoyed your stay there. Your comments pertaining to the quality of the mattresses has been noted and will be passed to all relevant persons for their consideration to make improvements.
Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Oceniono na 1 z 5

Excellent. Everything about the hotel was excellent. Food, rooms and bar all A1. The receptionists in particular were very helpful.

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Odpowiedź od Sunway

Dear Mr. Larkin,
Thank you so much for your most positive comments and i was delighted to read that you had an enjoyable holiday. I was concerned when i saw your one star rating so i was very happy to learn that you were satisfied with the holiday provided.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Oceniono na 1 z 5

Good morning food staff a bit unfriendly except the manager

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Odpowiedź od Sunway

Dear Ms. Scanlon,
Thank you for taking the time to send us your review as the feedback we receive from our clients is of immense importance to us. Please be assured that we view all comments both complimentary and critical as constructive as this assists us in our endeavour to improve our standard of service which is always our goal. Once again thank you for your comments and we hope that you will allow us the opportunity to be of assistance to you again in the not too distant future. Kind Regards Kathy Cashe, Customer Service Manager, Sunway.