Really happy with our family pool. Easy service, I ordered, received next day. Assembled the pool and very happy with the product. Would and will definitely recommend.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our old KD above ground pool, which had served us well for 29 years, finally gave up the ghost last year. After researching options for a replacement it was clear that Sunshine Pools had the best off... Zobacz więcej
Reakcja na opinię
Ordered internet electric pool heater for our 16’x8’ above ground pool. Although this heater is only recommended for smaller pools, it is definitely making a difference. My kids didn’t use pool muc... Zobacz więcej
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After some initial follow up regarding delivery, the pool arrived as agreed. It was well packed and everything needed was there. The building instructions were a little basic but ok once got the... Zobacz więcej
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Informacje dotyczące firmy
- Basen zewnętrzny
- Sklep z produktami dla dzieci
- Sklep z zabawkami dla dzieci
- Pływalnia
- Sklep z basenami i akcesoriami
- Sklep z zabawkami
Napisane przez firmę
Who Are We? We are the Above Ground Pool Specialists. We have been selling pools online since the early naughties. We were one of the first online retailers of Above Ground Pools and have a wealth of knowledge and experience we are happy to share with you. We are also one of the largest independent retailers of above ground pools online in the UK. We are a family owned and run business, based in Surrey, so you can be assured that you will be dealing with a UK based company. Our Expertise Whether you are purchasing your first Above Ground Pool or you need accessories for an existing pool we can help. You can call us, message us, or email us and we will be happy to talk you through your purchase and advise you on your options. Whatever your budget or size of garden we will have a pool for you. We are pleased to be able to offer our customers a ‘One Stop Shop’ – we sell all you need to get your pool up and running and start having fun in the sun.
Dane kontaktowe
Unit 7D, Shawlands Court, Newchapel Road, RH7 6BL, Lingfield, Zjednoczone Królestwo
- 01342835542
- sales@sunshinepools.co.uk
- sunshinepools.co.uk
4,8
Doskonała
215 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good price, quick delivery
My above ground pool was a good price and arrived quickly (bought June 2023)
13 czerwca 2023
Odpowiedź od Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family have been enjoying your pool.
Kind regards
Customer Services
Very helpful
Very helpful from start to finish, explained what we would need if going for salt version or chlorine, and how much of each.would recommend buying from them
20 czerwca 2023
Odpowiedź od Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Odpowiedź od Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Great pool, outstanding service
Great pool, competitive price, delivered promptly but what was outstanding was the after sales service and assistance in setting up the pool. Liz helped enormously in calculating the chemicals required for our pool and where to source them quickly. All in all, I could not recommend this company enough.
18 lipca 2023
Opinia niezależna
Odpowiedź od Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Excellent service arrived quicker than…
Excellent service arrived quicker than expected and very good quality
11 czerwca 2023
Odpowiedź od Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Good product, poor cover
Good product, very robust when filled. However the cover is rubbish & has split after just 2 weeks! It needs a solar roller cover included in the price!
12 czerwca 2023
Odpowiedź od Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Delivered late on promised date of…
Delivered late on promised date of delivery.. We never accepted delivery as it was too late for the required use but they held back almost £60 for ‘postage’.
5 czerwca 2023
Odpowiedź od Sunshine Pools
Thank you for your review.
I’m sorry there was a delay in the item being delivered. The delivery day is not guaranteed, it is only indicative and delays in the courier networks can occur, as per our delivery policy.
As the delivery was refused, the courier charge of under £38 was withheld from the refund, as returns are at the customer’s expense, as per the returns policy.
Kind regards,
Customer Services
Odpowiedź od Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Great service
Great service. A bit drawn out when we had a fault but sorted eventually.
11 czerwca 2023
Odpowiedź od Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Easy to assemble and many hours of fun…
Easy to assemble and many hours of fun to date. Deliverd on time. Would recomend.
1 czerwca 2023
Odpowiedź od Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
When we received the pool and it leaked…
When we received the pool and it leaked water....
Simple and most obvious thing to do was get the leaking one collected and send us another!
But no all sorts of issues can't send another..
What about the hundreds of gallons of water we've wasted and the time we now can't recover, kids can't play in the pool....
7 czerwca 2023
Odpowiedź od Sunshine Pools
Thank you for your review.
We are sorry that there was a leak in the liner. Unfortunately, we do not know if there is a fault with the liner until the customer alerts us to it, as the pool sets come boxed into our warehouse.
We do not stock spare liners and the manufacturer prefers to communicate directly with customers on all their warranty claims as this is the quickest way to resolve any problems.
We are glad we could send you some patches, so you could continue to use the pool and the manufacturer will be sending you a new liner.
Kind regards,
Customer Services
Quick delivery and exactly as described…
Quick delivery and exactly as described - great value too.
5 czerwca 2023
Odpowiedź od Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Quick dispatch and smooth delivery-pool…
Quick dispatch and smooth delivery-pool arrived just in time for the hot weather, the kids have been in it every day!
5 czerwca 2023
Odpowiedź od Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and are glad your family are enjoying your new purchase.
Kind regards
Customer Services
Great service was a little worried…
Great service was a little worried ordering as such low prices . But great services . Even rsng to say sorry parcel was delayed by a day due to so many orders. Whuch wasnr a problem as kept me uodate
5 czerwca 2023
Odpowiedź od Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Delivery issues
Very helpful online staff but issues with delivery . Product great though
5 czerwca 2023
Odpowiedź od Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Odpowiedź od Sunshine Pools
Thank you for your review.
We really value your feedback and hope that you are enjoying your new pool.
Kind regards
Customer Services
ive not put up the pool yet but in…
ive not put up the pool yet but in terms of delivery, communication and advice sunshine pools have been excellent
29 maja 2023
Odpowiedź od Sunshine Pools
Thank you for your review.
We really value your feedback and hope that you enjoy your new pool when you have assembled it.
Kind regards
Customer Services
Great pool
Quick delivery. Easy assembly. Best money spent this summer! Great pool for our family.
29 maja 2023
Odpowiedź od Sunshine Pools
Thank you for your review.
We really value your feedback and hope that you are enjoying your new pool.
Kind regards
Customer Services
Odpowiedź od Sunshine Pools
Thank you for your review.
We really value your feedback and hope that you are enjoying your new pool.
Kind regards
Customer Services
Fantastic pool in time for hot weather
Delivery was easy at set time/ day. Pool was delivered to the place needed. It took us 3 hrs to come strict the pool and a couple of days to fill (24ft). It’s amazing, children love it. I use a tether for swimming
11 maja 2023
Odpowiedź od Sunshine Pools
Thank you for taking the time to review your recent purchase.
We're so pleased to see your feedback and that you and your children love the pool.
Kind regards
Customer Services
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