There was a small problem with an original delivery. When I called, I was given excellent assistance and I subsequently ordered 48 more lights for my stairway installation. The items were exactly as d... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a dimmer for a large LED lighting system. It failed and I called customer service. They spent some time troubleshooting, but then sent me a new one. Great customer service!
Products are simply drop shipped from Amazon at twice the price. The quality of the product is fine, since it’s being sold elsewhere. But when your item arrives in an Amazon package with no invoice an... Zobacz więcej
I ordered the GL Series Moon Outdoor Light Fixture. It was markedly better than others as the material is more durable, it is well-made, and is the only one I know of which allows you to hang it (I... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Our products are produced with premium metals, such as Cast Brass and 304 Stainless Steel, and designed for longevity. We strive for quality, aesthetic and sharing our passion for lighting, design, and decorative landscaping.
Dane kontaktowe
7751 Alabama ave, unit 16, 91304, Canoga Park, Stany Zjednoczone
- 8337172728
- support@sunbrightlighting.com
- sunbrightlighting.com
3,9
Dobra
87 recenzji
Odpowiada na 12% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Unbelievable customer service great…
Unbelievable customer service great product it was my mistake i shipped to the wrong address and they made it right ! Shout out to Pouyan for making it a great experience
28 czerwca 2023
Opinia niezależna
Fast and convenient.
20 maja 2023
Sent incorrect fixture
Sent incorrect fixture. Returned and still waiting for replacement.
24 maja 2023
Odpowiedź od Sun Bright Lighting
Hello William, you return was delivered to us and we have already sent out your replacement and is currently on the way to you. The shipping department has sent you a tracking number for the replacement to your email. Please give us a call at 833-717-2728 if you can't find it and we will give you the tracking directly. Thank you!
Order arrived and was correct items
Order arrived and was correct items. Pleased with response.
6 maja 2023
Odpowiedź od Sun Bright Lighting
thank you for shopping with us Hugh! Im glad you were able to find what you needed.
Great Customer service
The products Sun Bright sold me are exactly as advertised and high quality. They came on time and properly packed. Even though 1 of 12 of the lights was defective their customer service replaced it without a problem.
3 kwietnia 2023
Odpowiedź od Sun Bright Lighting
Thank you for the feedback, Harold. I'm glad you were able to find the lights you needed!
Nice product
Nice product. Well made. Just installed as indirect lighting under a 400 square ft. Pergola with roof panels.
11 marca 2023
Wrong fulfillment of colors outdated…
Wrong fulfillment of colors outdated spots that are not in production anymore. Got an old batch, wrong sticks that does not match the spots.
5 marca 2023
Excellent items that I purchased
Excellent items that I purchased. Came to me quickly and was perfect for my backyard around pool. Use a lifepo4 12 volt battery and they are amazing lights.
18 marca 2023
Super easy to order on the website and…
Super easy to order on the website and friendly customer service.
6 stycznia 2023
Odpowiedź od Sun Bright Lighting
Thank you, David, much appreciated!
Odpowiedź od Sun Bright Lighting
Thank you Adam, We truly appreciate your support
Great service
Great service. Understand the business and the customer. My conversation and their action for an issue with receiving the wrong product and the return were immediate, without hesitation and flawless. I would go back to them in a heartbeat!!!
9 grudnia 2022
Odpowiedź od Sun Bright Lighting
Thank you Victor we're always available for any support you need!
Received bulbs when told they would be…
Received bulbs when told they would be here.
28 października 2022
Odpowiedź od Sun Bright Lighting
thank you Mimi!
Perfect closet rod solution
the product was as described and just what I needed. Only half of the original order was initially delivered, but after reaching out to the company and explaining the error, they were quick to correct it. The person I talked to was polite and extremely helpful.
Thanks for the good service!
18 września 2022
Odpowiedź od Sun Bright Lighting
Thank you Diane, Im glad you we're able to find what you needed!
Great customer service
Great customer service! Was so helpful with product information and suggestions.
7 lipca 2022
Odpowiedź od Sun Bright Lighting
Thank you, Arlette, we really appreciate your feedback and glad to have helped you out!
I ordered lights that said they were in…
I ordered lights that said they were in stock but was emailed that the were out of stock and then I select an alternate that’s said it was in stock but those weren’t in stock either. The site needs to have a better way of showing available inventory so I don’t give you my money for things that you don’t have. I do appreciate that you refunded my money but now left with nothing to show for the waste of time looking at your web site. I’ll never shop here again simply because I don’t know what I’ll be able to receive once my order is placed
10 czerwca 2022
Odpowiedź od Sun Bright Lighting
Hey Dustin,
We're very sorry for the inconvenience. Our website had some technical issues where it wasn't updating the inventory accordingly and it needed to get fixed in the back end but all is good now. In the future you may always call us directly as well to make sure your order is good to go before placing it but the systems inventory is now fixed and working properly for future use.
Please work on less packaging
Please work on less packaging. Pretty large box for five little 2” tall boxes for patio light bulbs. Website was easy to use when I wasn’t exactly sure of the product I needed. The detail you gave allowed me to make the correct choice.
21 maja 2022
Odpowiedź od Sun Bright Lighting
Thank you for your feedback Carrie, Ill forward this to the shipping department to be causious when packaging future orders. For light bulbs, its really important for us to make sure the packaging is secured enough to make sure the bulbs do not break or get damaged in transit to ensure safe arrival. Im glad you were able to find what you needed on our website. We strive to make it as easy as possible.
Misleading Product Information
Misleading product description listing. The item I purchased was described as Outdoor rated and sold as landscape lighting but when I received it, was for indoor use only. Customer service was not helpful.
10 maja 2022
Odpowiedź od Sun Bright Lighting
Hello,
Im sorry for the issues on the website copy. We had our team go over all of the details on all of the products and fix any issues so this doesnt happen again in the future.
The customer service rep I spoke with…
The customer service rep I spoke with was able to help me find the items I needed and made great suggestions for our project. The quality of the fixtures is great and looking forward to doing my front yard soon
8 maja 2022
Odpowiedź od Sun Bright Lighting
Thank you, Sam, I'm glad our team was able to help you find what you need and feel free to always give us a call if you need any future assistance.
Ordered bulbs for outdoor uplighting…
Ordered bulbs for outdoor uplighting system. Bulbs arrived on time, as advertised, and worked perfectly!
16 kwietnia 2022
Odpowiedź od Sun Bright Lighting
We're happy you were satisfied with the items. We strive to get the products to our customers as fast as possible!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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