Sunbasket Recenzje 

3717
•
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Sunbasket sent me multiple boxes where the refrigeration element wasn't working. The result was produce that had wilted, and even worse, protein that had gone bad. In my last (and I mean last) b... Zobacz więcej

Oceniono na 5 z 5

We love the variety of menu choices and trying new things! We've very rarely had any issues with the quality of the ingedients, and the portion sizes are perfect. We also feel like we are eating muc... Zobacz więcej

Oceniono na 5 z 5

I use Sunbasket food kits (Mediterranean) as a single woman. I usually order 2 boxes monthly or 12 servings over 30 days.i like the flexibility of skipping weeks as I travel often. I enjoy choosing my... Zobacz więcej

Oceniono na 5 z 5

Sunbasket has made dinnertime so much easier, healthier, and tastier. I used to dread trying to come up with something to make for dinner (I've been doing it for 35 years!), but now I just let them pi... Zobacz więcej

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Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 95% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(3717)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 266

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Great variety and flavors

The variety of recipes along with great and intense flavors keeps me coming back for more. Recipes are easy to follow and healthy. The only reason for 4/5 stars is there often is a non-organic ingredient substituted for organics. Also, recipe cards aren't always provided. (Yes, one can read the recipe in the app but that is less convenient.) I'm happy to pay a bit more for organics and printed recipe cards, but we don't get any kind of account credit when those aren't provided.

5 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Almost 10 Years & Counting …

We have been using Sunbasket for almost 10 years now. The meals are healthy with a lot of great varieties. Not only is the service and quality great, we have become much more proficient cooks as we’ve explored numerous recipes that have enhanced our cooking skills. We have tried several other services in between and have always come back to Sunbasket. Highly recommend!

5 czerwca 2026
Opinia niezależna
Oceniono na 4 z 5

Creative recipes

I like the fact that the recipes are creative and introduce new ingredients that otherwise I would not try.

6 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

We like Sunbasket!!

That have many meals we really like, Anna we enjoy trying new ones. We tried several meal services, and we like Sunbasket the most, by far. We've been regular customers for nine years now.

6 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

We love Sunbasket!

We have been Sunbasket customers since early on, almost 10 years. We have stayed because the recipes are fantastic. The ingredients are high quality. There are plenty of options for different types of diets. We choose the paleo options and they are consistently flavorful with spices and ingredients that we don’t often use ourselves. On a regular basis I comment that our Sunbasket meal is better than anything we would get at a restaurant. And subscribing to Sunbasket has engaged my husband in cooking on a much more regular basis, which has been so welcome.

6 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

the emphasis on high protein

the emphasis on high protein, vegetables and FLAVOR keep me signing up for meals - I am never bored of the high quality selections. The ease of preparation is key too

6 czerwca 2026
Opinia niezależna
Oceniono na 4 z 5

The food is amazing

The food is amazing.
Shipping issues are my only complaint. In summer when it's very warm delayed delivery issues are a problem. Especially if I am not at home to get the food into the fridge asap.

4 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Valued Customer

I have been ordering from Sunbasket for years. Love all the meals that we have made. Easy to make and very delicious. If I ever have a problem the Sunbasket team always responds on a timely matter and they always make it right.

5 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Small portions bans inconsistent…

Small portions and inconsistent ingredients - often they substitute non-organic foe organic ingredients and at times ingredients they provide can not be used- this happens often with avocados which are too hard so can’t use them. If you get a default shipment meaning you didn’t get a chance to select meals for yourself you can expect recipes with the cheapest ingredients - just this last week they gave me a frittata amd another recipe with tofu instead of meat chicken or fish. Even when the recipe includes meat chicken and fish, portions are very small and I buy extra to supplement. Their prices for the small portions etc are expensive and customer service disappointing. They do not seem to care when you bring quality control issues to them

2 czerwca 2026
Opinia niezależna
Logo Sunbasket

Odpowiedź od Sunbasket

Thank you for taking the time to share your feedback. We're sorry to hear that your experience has been inconsistent and has not met your expectations.

We understand how frustrating it can be when ingredients don't arrive in ideal condition or when a default order doesn't align with your preferences. We also recognize that portion sizes and protein selections are highly personal, and we're sorry to hear that the meals did not provide the value you were expecting.

Your comments regarding ingredient quality, substitutions, default menu selections, and your interactions with Customer Care are important to us and will be shared with the appropriate teams for review. We appreciate your candid feedback and thank you for giving Sunbasket the opportunity to be part of your kitchen.

Oceniono na 4 z 5

Surprisingly non-depressing home-cooked meals

I never thought I'd be cooking meals that were good instead of depressing. But a good fraction of the meals are outstanding, and even things I wasn't that excited about often pay -- like I wouldn't have thought a quinoa and kale centric meal would be pleasant, but the winter vegetables and tahini turned the whole thing around.

Downsides:
- It's my meal plan, they should really be more on top of their delivery services; I often get the food a day late (it's within the food safe window, but it disrupts my meal plan for the week).
- I asked them to deliver with Fedex, but sometimes they switch to OnTrac, who are absolute idiots and it's always a day late and an ordeal of "we had trouble with the delivery" text messages (with no way of finding out what the problem is or helping) with OnTrac.
- I wish the recipes were reorganized so it was mise en place first, cook second; yes, in theory it's faster to do the cutting and chopping while things are cooking if you're super-efficient, but I am not.

5 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Great variety and taste

There is always a great variety of tasty meals to choose from. Every order is unique, easy to prepare and tastes great. I appreciate the fact the produce is organic and fresh.

5 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

I've been using Sunbasket since before…

I've been using Sunbasket since before the pandemic. The quality of the ingredients is excellent, the recipes are easy to follow, and the customer service is great. I have had very few problems with delivery in the many years I've used this service, and when there was an issue I was happy with the outcome.

5 czerwca 2026
Opinia niezależna
Oceniono na 4 z 5

As a diabetic

As a diabetic, it’s nice to have meals where ingredients and nutrition are figured out in advance by someone else. Most of the meals have been pretty good to excellent. Only a couple duds. Problems include missing instruction cards (I have to yell out online instructions to my spouse in the kitchen), missing ingredients and misdelivered boxes, but these aren’t frequent.

2 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Sunbasket is the one I keep reordering

Sunbasket is the meal kit I keep coming back to after trying many of the others. The recipes are healthy, flavorful, and a great value from a nutrition and calorie standpoint.

The meals usually taste as good as restaurant food (if not better) and the instructions are simple to follow. Several of the recipes have made it on my family's favorite recipes list. For me, it’s been the easiest way to eat healthier without feeling like I’m sacrificing flavor or my free time.

1 czerwca 2026
Opinia niezależna
Oceniono na 4 z 5

I love that ingredients are organic &…

I love that ingredients are organic & fresh.
The recipes are great. Simple, but introducing new methods & ingredients..love that.
I'm glad I can pause my subscription.
I'm buying/planning meals for just one person- my work around is to make the batch & freeze for later.
In the hotter months the freshness is compromised by temperature and delivery method.
I'm in a small town.
I totally understand that FedEx is not going to curate my delivery and that Sunbasket has to work with what delivery methods are available. So I did pause it for the summer b/c of heat.. and also b/c I have more fresh produce available now.
I've been so happy with my experience with Sunbasket overall. I even got Thanksgiving from you guys. It was amazing.
Sustainable packaging is also a key factor. I compost the box & materials.
Quality is great. Veg, Meat & seafood from smaller sources.
AND! Customer service has always been awesome whenever I've had an issue or question.

5 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Healthy meals delivered

I enjoy Sunbasket for the various healthy meal options and quality ingredients. The meals are carefully packaged and delivered. The cooking instructions are helpful in saving time prepping and cooking. I feel good knowing I'm eating whole food and nutritious dinners.

5 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

I love my Sunbasket meals

I love my Sunbasket meals! It makes it easy to know what’s for dinner every night and eat something nutritious. If I’ve ever had an issue, they correct it and have great customer service.

5 czerwca 2026
Opinia niezależna

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