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SuletsRecenzje 

432
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We have been with Sulets for two consecutive years during university, and I would choose them again without hesitation. The affordability and range of properties are excellent. Joshua Findlay was a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sulets made my viewing experience really positive today. From the moment I arrived, everything felt organised and welcoming. The property was shown clearly, and any questions I had were answered prope... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve had nothing but positive experiences with Sulets. Their properties are high quality, well looked after, and exactly what students need. What really sets them apart is the team — always welcoming... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Glad to have booked through Sulets- great experience throughout, from looking for properties to now living in them. Emma G our property manager has always gone above and beyond to help us with any iss... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Miasteczko studenckie
  2. Zakwaterowanie grupowe
  3. Firma zarządzająca nieruchomościami
  4. Agencja nieruchomości
  5. Agencja pośrednictwa w wynajmie nieruchomości
  6. Akademik

O Sulets

Napisane przez firmę

Join over 2500 students who rent with Sulets every year.

Discover high quality student accommodation in Leicester and Loughborough with Sulets. As the only student lettings agent recommended by Leicester’s Student Unions and endorsed by Loughborough University, we provide student living you can trust. We work closely with landlords to ensure that the high-quality properties we offer are safe and secure. We carry out regular inspections, and we deal with any necessary repairs and maintenance. From student homes near campus in Leicester to student living in Loughborough’s popular Golden Triangle, we offer a range of student accommodation to suit every budget, many with bills included. As a charity, we prioritise the student experience focusing on safety, quality, and support. Finding accommodation is an important part of your university experience, we are here to help you with that choice.

Our reviews speak for themselves, and we take pride in our high levels of customer service and satisfaction to both students and landlords.

Student Housing Row of terraced houses Search Student Housing Student Halls, Studios, Flats & Apartments Inside a bedroom in student accommodation Search Student Halls Get in touch today to book a viewing Contact Us Are you a landlord or HMO investor? Join our landlord network

Trusted Student accommodation 🏡 🛏️ 🔑

Napisane przez firmę

Trusted by students, backed by universities & student unions.
Join over 2500 students across Leicester and Loughborough who rent with Sulets every year. All-inclusive bills with locations just steps from your campus.

Landlords - Protect your rental income 🏡

Sulets Leased Service - Exempt from the Renters' Rights Act.

Sulets Leased Service - Exempt from the Renters' Rights Act.
Lease your property to Sulets for a fixed term, and we guarantee your rent. Sulets is a unique not-for-profit student lettings agency providing everything a landlord needs, with exempt status under the Renters’ Rights Act. Get in touch for more info.

Dane kontaktowe

Student Housing 🏡

We offer a wide range of student homes to suit all budgets.

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

432 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(432)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 32

Napisz recenzję
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Oceniono na 5 z 5

I Met Mr Joshua Findlay

I Met Mr. Joshua for my accommodation purpose. He helps me in each process & cleared my all doubts. The service was good.

6 stycznia 2023
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Odpowiedź od Sulets

Hi Neha, thank you for your positive review. Great to hear that Josh was able to help you with your student accommodation in Leicester. Good luck with your studies.

Oceniono na 5 z 5

Great service and friendly team!

Always a great experience dealing with Sulets and their friendly, helpful team. They offer an excellent service and I'd always recommend to those looking for an agent in the area.

1 grudnia 2022
Opinia niezależna
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Odpowiedź od Sulets

Hi Niamh, thanks for your review and feedback. Sulets.

Oceniono na 2 z 5

An ultimate disappointment

At the very beginning of the current tenancy almost everything proceeded smoothly - communication with the agency was fine and most of the issues were taken care of in a timely manner. However, over the past few months me and my flatmates are treated poorly both by the Sulets and the landlord. There are couple of serious issues with the house we are renting at the moment, starting with severe mould problem in several places in the house, the lack of appropriate ventilation, the broken window or one of the toilets, which is leaking. The issues were reported a few weeks ago, but nothing concrete has been decided, let alone resolved.
I am amazed at how unprofessional someone can be.

28 listopada 2022
Opinia niezależna
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Odpowiedź od Sulets

Hi Maja, thanks for your review and feedback. We are sorry to hear of issues you have had in your home. We are aware you have been dealing with your landlord to resolve some issues. We have advised you to contact Sulets directly so we can ensure the correct maintenance and repair guidelines are maintained. We are also aware the landlord has visited to address the mould issues and it has been treated. Quotes are also being obtained to replace windows.

If any future issues arise, please do contact your property manager in the first instance and we will be able to help.

Kind regards, Sulets.

Oceniono na 3 z 5

End of Tenancy & Checkout

Had no major problems the whole year we stayed. The issues arose in the check out at the end of the tenancy.
Sulets assigned the bedrooms incorrectly and so I was wrongly charged for damages I hadn't made, with the charges being deducted from my deposit amount. Sulets were very unprofessional and asked us tenants to bank transfer money between ourselves to amend the mistake they had made on the deposit deductions, rather than reimbursing me the correct deposit amount. Something else that wasn't made clear: they charge a set cleaning fee for the whole property and don't charge per room. My bedroom was assessed by Sulets themselves, and considered to be the only bedroom left in an 'excellent condition' and 'very clean and tidy', and yet I was charged the same amount to the other tenants - watch out for this. I travelled 200 miles from my home town to do a full day of cleaning to ensure I received the full deposit amount back and at least not be charged for cleaning, but this wasn't the case and I was charged the exact same amount as other tenants who only had 'fairly clean and tidy' rooms. If I had known this piece of information earlier, I wouldn't of made the four hour trip.

1 października 2022
Opinia niezależna
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Odpowiedź od Sulets

Hi Ruby, thanks for your review and feedback. Great to hear you had no major issues with your student home. We are however sorry to hear of issues you had with the end of tenancy and deposit process. Your property manager is looking into this and will be in touch shortly to try and resolve any outstanding issues. If there is anything in the meantime we can do to turn this review into a positive one please do contact us at enquiries@sulets.com. Thanks. Sulets.

Oceniono na 5 z 5

Tsitsi is an absolute angel!

I lost my house key recently and Sulets were amazing about helping me get everything sorted out. Super greatful to Tsitsi for her help. She went out of her way to get my keys sorted so they looked just the same as before which is amazing for an autistic student. Thanks again!

14 listopada 2022
Opinia niezależna
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Odpowiedź od Sulets

Hi Cerys-May, thank you for your positive review. Great to hear that Tsitsi was able to help you with your student accommodation in Leicester. Good luck with your studies.

Oceniono na 5 z 5

awesome staffs

awesome staffs. They really know their stuff. I was particular impressed with how Joshua help me with my accomodation. I will recommend them to any one any time any day.

14 października 2022
Opinia niezależna
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Odpowiedź od Sulets

Hello Musah, thank you for your 5 star review, we will pass your feedback onto Joshua. Good luck with your studies in Leicester.

Oceniono na 1 z 5

Regent's court, Leicester

Easy paperwork, good quality flat, helpful staff.
However, never got my deposit back despite handing back an immaculate room.

Update: 9 months after leaving the room and contacting the staff multiple times, my deposit still hasn't been refunded.

10 stycznia 2022
Opinia niezależna
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Odpowiedź od Sulets

Hi Adrian,
Thanks for your review and feedback, it's great you hear you had a good stay at Regents Court. Regarding your deposit, this is handled by the landlord (Student Roost). You will need to contact them directly for an update. The majority of rooms let did not require a deposit, so there may not be one to pay back. You can contact the building team directly by email on regents.court@studentroost.co.uk. Thanks. Sulets.

Update: Hi Adrian, sorry to hear you have yet to have your deposit returned. As mentioned previously this is dealt with by your landlord (Student Roost). I would encourage you to keep in contact with them and submit this form - https://www.studentroost.co.uk/feedback-and-complaints

As Sulets are the letting agent and not the landlord, we have no control over the return of deposits. Apologies that we cannot help any more.

Oceniono na 2 z 5

The house was dirty when we first…

The house was dirty when we first arrived. Taps weren’t working and the pipes leaked! Got told to do safety inspections ourselves. To finally top it off they charged us £25 for small scratch in a door that was there when we first arrived. Bad company don’t go with it !

14 lipca 2022
Opinia niezależna
Logo Sulets

Odpowiedź od Sulets

Hello, thanks for your review and feedback. We are sorry to hear of issues you have had when moving in. Please can you email us at enquiries@sulets.com with further detail and your address so we can put all this right for you. Your property manager will then be in touch to arrange any repairs and cleaning as required. Thanks, Sulets.

Oceniono na 5 z 5

Good

I have a good experience and Jake Lewis was really good and accommodating.

11 września 2022
Opinia niezależna
Logo Sulets

Odpowiedź od Sulets

Hi Amal, thank you for your positive review. Great to hear that Jake was able to help you with your student accommodation. Enjoy your time in Leicester.

Oceniono na 5 z 5

Sulet team is wonderful

I love the Sulet team, they are nice and wonderful people. I was privileged to meet Emma, she is very nice and patient, she gave me a warm reception even when I needed a takeover,Emma was there for me, words can't express my gratitude to Emma and the rest of the sulet team. For everyone seeking accomodation out there, I assure you that you won't have any regrets.

31 sierpnia 2022
Opinia niezależna
Logo Sulets

Odpowiedź od Sulets

Hi Chinedu, Thank you for your positive review it is much appreciated. It's great to hear that Emma was able to help you. Thanks, Sulets.

Oceniono na 5 z 5

panaromic view

panaromic view, amazing studio spacious to move around good storage area and amazing facilities

29 sierpnia 2022
Opinia niezależna
Logo Sulets

Odpowiedź od Sulets

Hi Hen, Thanks for your positive feedback and review. Good luck with your studies in Leicester.

Oceniono na 5 z 5

This is an awesome place to stay

This is an awesome place to stay. The faculty is great as well. I had a wonderful time livin there.

28 sierpnia 2022
Opinia niezależna
Logo Sulets

Odpowiedź od Sulets

Hey Basil, thank you for your positive review. Great to hear you enjoyed your accommodation in Leicester. Good luck with your studies!

Oceniono na 5 z 5

Very nice and neat accommodation

Very nice and neat accommodation , the administration is the best

28 sierpnia 2022
Opinia niezależna
Logo Sulets

Odpowiedź od Sulets

Hi Ray, thank you for your 5 star review. We are pleased to hear that we have been able to help you with your student accommodation in Leicester, your feedback will be passed onto the team. Thanks.

Oceniono na 5 z 5

Fabulous

I have been living here for a year now! The reception staff are beyond lovely and helpful, the location is perfect for city centre life and for uni locations. The rooms are all ensuite which gives you so much privacy and the flats are well maintained and beautiful

28 października 2021
Opinia niezależna
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Odpowiedź od Sulets

Morning Nour, thanks for your positive review and feedback. Great to hear you were happy with your ensuite room. Good luck with your studies!

Oceniono na 5 z 5

Brilliant for students

Very helpful and informative on the flat I was viewing. They answered all the questions I had and provided good information on what I had asked. Easy and fast booking a viewing initially as well.

25 sierpnia 2022
Opinia niezależna
Logo Sulets

Odpowiedź od Sulets

Hi Ally, thank you for your 5 star review. We are pleased to hear that we have been able to help you with your student accommodation. Good luck with your studies in Leicester.

Oceniono na 5 z 5

Review

It was a smooth experience while booking accommodation on Sulets. Jake helped us throughout the process - from Viewing the property online multiple times to paying the rent. He answered all the queries we had and explained everything satisfactorily

24 sierpnia 2022
Opinia niezależna
Logo Sulets

Odpowiedź od Sulets

Hi Ridhi, Thank you for your positive review. We are pleased to hear that Jake was able to support you with your student accommodation. We will pass on your feedback onto him. Thanks.

Oceniono na 5 z 5

Great experience!

Jake, our agent has been really kind and answers all my queries as soon as possible! I have had a really good experience with Sulets agency so far and I'd recommend it to others as well!

24 sierpnia 2022
Opinia niezależna
Logo Sulets

Odpowiedź od Sulets

Hi Aeisha, thank you for your 5 star review. We are pleased to hear that we have been able to help you with your student accommodation. Good luck with your studies in Leicester.

Oceniono na 5 z 5

Sulets review

I had always heard the process of finding a house is terrible at majority times.

With Jake's help it was such a peaceful process!!
I had contacted other agencies as well but they weren't as satisfactory as it was with Jake.He didn't only help us with the entire process but also in finding the best suited Accomodation for us as per our requirement.

Would Definitely recommend Jake for anyone who is finding the process of finding an accommodation a headache.

Every single question , queries had been answered at the earliest by him.

Thank you so much Jake for being patient and generous throughout the process!!

24 sierpnia 2022
Opinia niezależna
Logo Sulets

Odpowiedź od Sulets

Hi Pragya, thank you for your positive review and the recommendation. We are pleased to hear that we were able to help you find accommodation that meets your needs. Your feedback will be passed onto Jake. Regards.

Oceniono na 5 z 5

Very good experience

Jake was really very helpful with all the queries we had, always available to help and guide us.
I had a very pleasant and smooth experience with the complete process.
Thanks alot Jake.

24 sierpnia 2022
Opinia niezależna
Logo Sulets

Odpowiedź od Sulets

Hey Mukul, it's great to hear that Jake was able to help you with your student accommodation in Leicester. Good luck with your studies!

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