Suitreview Recenzje 183

I ordered a 36r for one of my suits and on a Sunday, I got a call. It was the owner and he noticed I had ordered a 36s and and 36r. And that, that wasn’t common. I told him I needed 36s for both. Looked around his inventory, and shipped me the correct size. To pay attention and take the time to do things with care is something we do not see often in today’s environment of fast fashion. It’s a breath of fresh air to see someone care about their customers.

I have bought several items in the past and had no issues. This time, the order was quite delayed and the item came in the wrong size. Communication with the team was less than optimal. Decided to simply return the item myself. Now debating whether or not to purchase again.

Suitreview provides a convenient and useful option to obtain high-quality suits that are affordable

Always had a good experience on the site and receiving my goods promptly.

Product shipped a week after order. Suit didn’t fit (not their fault) but request for return has gone unanswered for 36 hours at this point. Policy is response within 24 hours.

Still haven't received the parcel.

You should seriously consider changing your courier partners. It is unacceptable that so many days after payment and purchase I still have not received my parcel. I have never experienced anything like this in the past.

Regards

It came damaged, and I asked for a refund 3 weeks ago. No one responded, and I still need a refund! This is the 3rd suit I bought, so I am a repeat customer and up until this point, a satisfied one. Please contact me as soon as possible to rectify this. Thank you.

Great experience

Suit review is one of my favorite suits online store , always I’m happy with mi delivery

Thank you guys for always coming through for me!!!

This jacket is quality and the fit is perfect. Not to mention the fabric is amazing

At this point ill rather just stick with suitsupply, at least there will ne transparency and communication and shipping expectations will be set. Every year prior to 2024 so 2017 -2023 was fantastic ill say. But much has gradually changed. No email communication unless you inquire and then it's about a week until they respond. " IN stock actually might not be in stock but pre selected for sale, so they posted for sale PRIOR to having in hand. So you are paying for speculation, then you are stuck waiting for it to be received by them, THEN, shipped to you. Items take a 3 weeks to month just to ship +10 days. So for custom takes 6-8 weeks plus + 10 is reaching a quater of a year for a suit maybe. Expedited shipping option is gone my guess is due to pre-election mentionedearlier. That's why I've never ordered custom i feel like ill be waiting 90 days with no updates. Perhaps that focus is what triggered the new customer experience. Much success to them hopefully they can get. Customer service, shipping, transparency and communication back together.

Price and quality are as amazing as the fit. Got a lot of compliments from the very first suitreview suit I purchased and now am not so slowly growing my collection. Best suits out there right now!

I ordered my suit, and it took 6 weeks to arrive, which makes sense since it's a busy season. I wanted to exchange my pants and go up one size. I received an initial email and sent 3 follow-up emails over 3 weeks, and still have no response. I needed this suit for Christmas, but it will not be ready on time due to their terrible customer service.

As described, fast delivery.

I placed an order on October 10th and didn’t receive it until November 18th. Throughout the delay, I was told the issue was due to low stock and later customs, but the communication felt minimal and I had to follow up myself for updates. Although they apologized, they never offered a discount or any gesture to make up for the inconvenience.

I’ve ordered from them a lot, yet I didn’t feel treated as a valued customer. The long delay combined with the lack of meaningful customer care was disappointing.