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Excellent customer service! Ive had to replace 2 different parts and both times the experience was great. They wefe quick to reply and quicker to replace . Always kind and helpful.

De verdad debo decir que es uno de los mejores servicios al cliente que he recibido. Tuve muchas dudas de comprar la máquina (semanas leyendo y comparando marcas) si iba a ser buena o no, si tenía garantía real o no al comprarla. Le hicieron seguimiento a mi pedido desde el momento en que lo compre e incluso están pendientes de que te llegue. Han respondido a todas mis dudas y han resuelto hasta ahora, de manera conveniente y rápida, un detalle técnico que tuve con un handle (tienen verdadero conocimiento de sus productos). El grupo de WhatsApp de tips es maravilloso también.

A pesar de la diferencia horaria entre China y USA, todo ha sido ameno y conveniente (que es lo más importante). Mi principal lenguaje es español y sin embargo han sabido comprender a la perfección mis mensajes en inglés. Cada día voy sintiendo más que hice una buena elección al haber elegido esta empresa para comprar mi máquina (New 360° Automatic Rotary Radio Frequency Ultrasonic Cavitation Vacuum Body Contouring Machine). Acerca de la efectividad de la máquina, ya les diré en un par de meses como va mi zona tratada =). Debido a la distancia y que todo es remoto, yo aconsejaría que hagas vídeo de cuando abres la caja y saques los componentes, de cómo quedó todo instalado y vídeo de cuando pruebas todo por primera vez, eso ahorra tiempo en la resolución de problemas si los llegas a tener. Prueba bien la máquina y has las preguntas pertinentes.
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I have to say that this is some of the best customer service I have ever received. I had many doubts about buying the machine (weeks of reading and comparing brands) if it was going to be good or not, and if it had a real guarantee or not when buying it. They tracked my order from the moment I bought it and are even waiting for it to reach you. They have answered all my questions and have solved so far, conveniently and quickly, a technical detail that I had with a handle (they have real knowledge of their products). The tips WhatsApp group is wonderful too.

Despite the time difference between China and the USA, everything has been pleasant and convenient (which is the most important thing). My main language is Spanish and yet they have been able to perfectly understand my messages in English. Every day I feel more that I made a good choice by choosing this company to buy my machine (New 360° Automatic Rotary Radio Frequency Ultrasonic Cavitation Vacuum Body Contouring Machine). Regarding the effectiveness of the machine, I will tell in a couple of months how my treated area is going =). Due to the distance and that everything is remote, I would advise that you make a video of when you open the box and take out the components, how everything was installed and a video of when you try everything for the first time, that saves time in solving issues (if you get them). Test the machine well and ask pertinent questions.

Miya was the best! Excellent customer service. Quick service & very trustworthy. Worked with Miya on my cavitation machine, very knowledgeable. I would trust Suerbeaty to purchase your machines.

They send you an email to let you know they’ve received your order and working on getting it shipped to you. From then they update you on the whole process, which is great! They update you through the entire process and shipping is so fast! The product was exactly what I was looking for but 30% cheaper. I’ll definitely shop here again!

Truly amazzinggg customer service. Responds extremely quickly. After I received my item, they texted me to just make sure everything was working properly, which no company I have ever needed a replacement handle on my machine has ever done that!!

The customer service is the best I have experienced. In addition the equipment is of the highest quality. The ongoing contact to just ensure the equipment is running correctly was more than could be expected. Lastly, I will buy from this company again and highly recommend it. My results from using the equipment are still pending and have seen some major improvement.

My experience has been great with this company. The customer service is very helpful and always within a timely manner. I love this company.

I have yet to use the actual machine so my rating is based solely on the customer service, which was amazing. I will use the machine for a bit and update my review to let you know how I felt the actual machine worked.

I ordered a trolley for my business and Miya was so kind and was able to assist me with any issue I had. When ordering the trolley she kept me up to date on the tracking which is very helpful, I look forward to continue purchasing through suerbeaty! I’ve placed an order for belts I can’t wait to receive them!

Miya took amazing care of me and my issue. The customer service is great and they respond quickly. I love working with them!

I am very pleased with the customer service and the machine that I purchased. They are very helpful and efficient. Thank you!

Great customer service and happy with the product!!

J’ai commandé une machine à cavitation j’ai eu un problème avec la poignet vacuum le service client a été très réactif, j’ai reçu une nouvelle poignet 5 jours après. Je suis ravis personnellement de leur qualité service. Je recommande!!

Hello I am from Los Angeles and i have done big purchases two times , really recommend SuerBeatyonline! its a trusted website :) so happy for my purchase thank you!
customer service is the truth!

Best customer service! I’ve never encountered such prompt and efficient customer service before. This company is professional and has quality equipment. Will be purchasing more from this company in the near future. 100% recommend. 😊

I ordered a cavitation machine from them and I was very confused on which one to get. They helped me with finding one that works with me and answered all my questions before I finally was happy with one. Their fast response and dedication is what makes me very satisfied. I will be ordering more devices from them since I know that they are reliable!

Great follow up Customer Service
I was surprised at how fast my machine came after ordering it. The videos made it easy to put together and I love the results I’m receiving so far. They’re Customer Service exceeded my expectations too!

Suerbeauty is a great company with great customer service ! I am very pleased with my experience and happy about the quick responses to my questions. Shipping was fast and products work great.

I had an amazing experience with Suer Beauty. The customer service was great and they made my first time experience purchasing an S shape machine so lovely. I would definitely recommend shopping with them.