Subcold Recenzje 2388

Wynik TrustScore: 4.5 na 5

4,6

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Oceniono na 3 z 5

Ordered 4 mini silent fridges for our Guesthouse. The order was shipped and delivered quickly. The fridges themselves are nice, however they are fan cooled fridges, so the word silent is doing a lot... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

An excellent, well -priced mini freezer that is perfect for our needs. The freezer arrived promptly, well packaged, but unfortunately had a small dent in one of the top corners.....that couldn't have... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fridge delivered on time. It had taken a slight knock in transit. Just cosmetic, and pretty hidden. Contacted Subcold who came back to me with the perfect solution straight away. Great service. And fr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great Product and Quick Service. Ordered, confirmation of order and then quick response for the delivery drivers, and only took 6 days from start to finish. The product itself is perfect for what I... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep AGD
  2. Sklep z lodówkami
  3. Dostawca dystrybutorów z wodą

Napisane przez firmę

Subcold: The Future of Tailored Cooling : Subcold is more than just cooling—it's an experience. Pioneering the intersection of precision, style, and reliability, we've set the gold standard for mini-fridges, wine coolers, beer fridges, mini bar's and personalised cooling solutions. Every product echoes our commitment to efficiency and elegance, meeting the unique needs of homes and businesses alike. Our reputation isn't just built on premium products but also on the trust and satisfaction of our customers. Dive into our Trustpilot reviews, and you'll quickly see why Subcold Ltd is the first choice for discerning cooling enthusiasts. Join us in redefining the cooling experience. Cheers to the future of chill! 🍷🥤🍺


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 97% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Oceniono na 1 z 5

Mini Fridge turning into a freezer

My son got a 4L mini fridge for Xmas, it quickly started freezing over at the back and freezing the items in there. Currently discussing with customer services, their options were;

move it somewhere warmer
it's normal as it's not frost free
Don't put things near the back of the fridge

not willing to accept that a Fridge should be not be a freezer. Not using half the fridge because it's freezing everything, seems like a cop out.

After telling them its in a warm bedroom, they're saying it's too hot and the fridge is now over working.

Really not happy with the customer services response. currently have to defrost it and start the process all over again.

27 lutego 2026
Opinia niezależna
Logo Subcold

Odpowiedź od Subcold

Dear Customer,

Thank you for taking the time to share your experience, and we’re really sorry to hear how frustrating this has been for you.

The 4L mini fridge your son received is a small thermoelectric unit rather than a compressor fridge, and it is not auto-defrost or frost-free. Because of how this type of cooling system works, it’s normal for ice to form on the back plate ❄️, particularly if items are placed directly against it or if there is moisture inside the unit. The back panel is the cooling element, so it will naturally be much colder than the rest of the interior.

These compact 4L models are designed primarily for keeping drinks and small items cool rather than functioning in the same way as a full-sized kitchen fridge. They work best within a recommended ambient temperature range and in dry, well-ventilated indoor rooms. If the surrounding temperature is too cold (such as in unheated rooms) or too warm, the unit can struggle to regulate efficiently, which may result in excess condensation or heavier icing. This is outlined in the product guidance, but we completely understand that it can still be disappointing if it doesn’t meet expectations in practice.

Regular manual defrosting is required with this type of mini fridge, and ensuring items aren’t touching the back plate helps prevent freezing. We appreciate that this may feel inconvenient, and we’re sorry if the explanation from customer service came across as dismissive — that certainly wouldn’t be our intention.

If you’d like, please do continue the conversation with our support team so we can review the situation in detail and make sure everything is functioning as it should.

Best Wishes,
Subcold Team

Oceniono na 5 z 5

Great fridge great customer service

Great fridge, fast delivery and fantastic customer service! I had a problem which they resolved in an amazingly short space of time. Really lovely people to deal with. Well done Subcold!

22 lutego 2026
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Odpowiedź od Subcold

Dear Alan,

Thank you so much for your 5* review!

We’re delighted you’re enjoying your fridge and that it arrived quickly 🚚. It’s also great to hear our team could resolve things swiftly for you — that’s exactly what we aim for.

We hope it keeps your drinks perfectly chilled ❄️🥤

Best Wishes,
Subcold Team

Oceniono na 5 z 5

Amazing mini fridge 6L, smart, fast delivery.

I bought my Subcokd mini 6L fridge, I am so happy with it, amazing, it works straight away plug it into main. I work on the ship as a seafarer I bought this fridge for my cabin, it fits perfectly, doesn’t take much space. It keeps my drinks and food very cold
On a nice temperature. Also it is very quiet, doesn’t make any disturbance when I am sleeping. Thank you so much Subcold, I would recommend to anyone, very handy, very useful. Also thank you for fast delivery.

20 lutego 2026
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Odpowiedź od Subcold

Dear Customer,

Thank you for your brilliant review! We’re so pleased to hear your 6L mini fridge fits perfectly in your cabin and is keeping your drinks and food nicely chilled ❄️🥤 while staying nice and quiet.

It’s great to know the fast delivery 🚚 and simple plug-and-play setup made things easy for you too. We really appreciate your recommendation!

Best Wishes,
Subcold Team

Oceniono na 5 z 5

Tiny fridge 😊

Easy to use website, easy to order and arrived when it said it would. The colour was exactly what I thought it would be. Plugged it in and it got cold quickly. The perfect tiny fridge for kimchi!

13 lutego 2026
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Odpowiedź od Subcold

Dear Abi,

Thank you for your lovely review 😊 We’re so pleased to hear you found the website easy to use and that your order arrived right on time

It’s great to know the colour met your expectations and that your tiny fridge cooled down quickly ❄️ The perfect little home for your kimchi – we love that!

We really appreciate your feedback and hope you continue enjoying your mini fridge.

Best Wishes,
Subcold Team

Oceniono na 5 z 5

Faulty adapter on Subcold fridge replaced

The mobile fridge was a gift for my son for use at University. The fridge did not work from day one but once the problem was reported to Subcold they quickly diagnosed the fault and provided a replacement adapter immediately and now the fridge is operational.

23 lutego 2026
Opinia niezależna
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Odpowiedź od Subcold

Dear David,

Thank you for taking the time to share your experience.

We’re really sorry to hear the fridge didn’t work from day one – that must have been disappointing, especially as it was a gift for your son heading off to university. However, we’re so pleased that once the issue was reported, our team were able to quickly identify the faulty adapter and get a replacement out to you straight away

It’s great to know the fridge is now up and running and keeping everything perfectly chilled ❄️ We hope it proves to be a reliable companion throughout your son’s time at university.

Best Wishes,
Subcold Team

Oceniono na 5 z 5

Great quality design and build.

We are really happy to see a British made product, and really happy with the purchase.
The design is rock solid, and it's freezing produce properly, even on eco mode. Also, the screen temperature actually reflect the real temperature (unlike Alpicool and imitations). Excellent purchase. We have previously bought two portable 12v freezers, both Chinese models and one failed after 2 years (insulation failure) second, was sweating considerably
highlighting the poor "shell" construction of the newer models and lack of quality control over insulation. We were looking for quality build and hopefully a product that won't end up on landfill in 2 years, but Dometic is out of our price range. Can highly recommend, plus it's more efficient so uses less battery when you're out and about in your campervan.

23 lutego 2026
Opinia niezależna
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Odpowiedź od Subcold

Dear Customer,

Thank you for your fantastic feedback!

We’re so pleased to hear you’re happy with the build quality and performance, especially that it’s freezing properly even on eco mode ❄️ and that the temperature display is accurate. It’s great to know it’s proving efficient and reliable for your campervan adventures 🚐.

We truly appreciate your recommendation and your support

Best Wishes,
Subcold Team

Oceniono na 5 z 5

Pleased with replacement drinks fridge…

Chosen because of good reviews for products and service and because it’s a UK company. 10% off first purchase also useful, ordering easy, delivery as promised. Just need to use drinks fridge at our bowls club now to see if product lives up to expectations!

18 lutego 2026
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Odpowiedź od Subcold

Dear Christine,

Thank you so much for your thoughtful review!

We’re delighted you chose us based on our product and service reviews, and that being a UK company made a difference too – that really means a lot. It’s great to hear the ordering process was straightforward, the 10% discount came in handy, and that delivery arrived as promised

We hope the new drinks fridge keeps everything perfectly chilled for your bowls club ❄️🥤 and lives up to all expectations once it’s in full use

Best Wishes,
Subcold Team

Oceniono na 5 z 5
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Odpowiedź od Subcold

Dear Dave,

Thank you for your 5* feedback!

We’re really pleased to hear that the product is working well and doing exactly what you need it to do ❄️ That’s always lovely to hear.

Best Wishes,
Subcold Team

Oceniono na 5 z 5

Recommended. A++

Great service, great communication, very quick delivery, great product at a great price. Recommended. A++

13 lutego 2026
Opinia niezależna
Logo Subcold

Odpowiedź od Subcold

Dear Agnes,

Thank you so much for the fantastic review – A++ is wonderful to see!

We’re delighted you’re happy with the service, communication and the quick delivery! It’s great to know you feel you received a quality product at a great price too. That’s exactly what we aim for.

We hope your fridge keeps everything perfectly chilled ❄️🥤

Best Wishes,
Subcold Team

Oceniono na 5 z 5

We have purchased an ECO60F Freezer. And it is a great product

We have purchased an ECO60F Freezer to provide a bit of extra storage for frozen food. This is a delightful little unit which we have fitted inside a Larder cupboard. We are thoroughly pleased with it and the service we received from Subcold was superb.

12 lutego 2026
Opinia niezależna
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Odpowiedź od Subcold

Dear Malcolm,

Thank you so much for your wonderful 5* review!

We’re absolutely delighted to hear that your ECO60F Freezer is providing the extra storage you needed and that it’s fitted perfectly inside your larder cupboard. It’s great to know you’re thoroughly pleased with the unit – it’s a brilliant little freezer for compact spaces ❄️

We’re also really pleased that you found our service to be superb. That truly means a lot to the whole team.

Best Wishes,
Subcold Team

Oceniono na 5 z 5

Subcold Trek32 Portable Car Fridge

Option to deliver the cooler on a saturday was fantastic.
No issues unpacking and setting up the Subcold Trek32 Portable Car Fridge.

Tested it out and the temperature went from 18C to 1C in 25mins, fantastic product.

Has USB A and USB C ports and runs off a external power adapter.

14 lutego 2026
Opinia niezależna
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Odpowiedź od Subcold

Dear Matthew,

Thank you for your brilliant feedback!

We’re so pleased the Saturday delivery option worked well for you 🚚 and that everything was smooth when unpacking and setting up your Trek32. It’s fantastic to hear it dropped from 18°C to 1°C in just 25 minutes – that’s seriously impressive cooling performance ❄️🥤

Great to know you’re making the most of the USB-A and USB-C ports too – perfect for keeping essentials charged while you’re on the go.

We really appreciate you taking the time to share your positive experience

Best Wishes,
Subcold Team

Oceniono na 5 z 5

Love the fact that it locks so that my Beer is protected from my Teenager!

Early days but so far so good - Beer fridge looks good and has great capacity. Delivery was quick and it arrived well packaged so not too worried when the courier was a little less than gentle...
Love the fact that it locks so that my Beer is protected from my Teenager....

18 lutego 2026
Opinia niezależna
Logo Subcold

Odpowiedź od Subcold

Dear Richard,

Thank you for the great review – it certainly made us smile! 🍺

We’re so pleased to hear you’re happy with the look and capacity of your beer fridge, and that it arrived quickly and well packaged. Even if the courier was a little less than gentle, we’re glad it reached you safely and in perfect condition.

And yes – the lock definitely comes in handy for keeping those beers protected from curious teenagers! 😉

Thanks again for your 5* feedback

Best Wishes,
Subcold Team

Oceniono na 4 z 5

All good

All good just needed a little adjustment on the door bracket.

13 lutego 2026
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Odpowiedź od Subcold

Dear Paul,

Thank you for your review!

We’re really pleased to hear that everything is all good and that the door bracket just needed a small adjustment. Sometimes a little tweak is all it takes to get things sitting perfectly.

If you ever need any further assistance or have any questions, please don’t hesitate to get in touch – we’re always happy to help.

Best Wishes,
Subcold Team

Oceniono na 5 z 5

Received a quality Subcold 90 24 hours…

Received a quality Subcold 90 24 hours from ordering.The delivery driver was on time and very helpful.

13 lutego 2026
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Odpowiedź od Subcold

Dear Carole,

Thank you for your wonderful feedback!

We’re delighted to hear your Subcold Cave90 arrived within 24 hours of ordering – that’s the kind of speedy delivery we love to see! It’s also great to know the driver was on time and helpful.

We hope you’re enjoying your new fridge and that it’s keeping everything perfectly chilled ❄️

Best Wishes,
Subcold Team

Oceniono na 5 z 5

Very well made, very functional, very practical.

Very well made, very quiet (although not completely silent) - haven’t measured the temperature officially but can say the 6l cools as much if not more than my large fridge in the kitchen, its simple, portable and practical - would recommend this to anyone looking to get a mini fridge at reasonable price, very satisfied and impressed with the product.

5 lutego 2026
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Odpowiedź od Subcold

Dear Alexander,

Thank you for your 5* feedback!

We’re so pleased to hear you’re impressed with the build quality and practicality of your 6L mini fridge. It’s great to know it’s cooling so effectively ❄️ and that you’ve found it simple, portable and good value for money.

We also appreciate your honest note about the sound level – compact fridges are designed to be quiet, though not completely silent, so your feedback is really helpful.

Thank you for the recommendation – we’re delighted you’re so satisfied with your purchase.

Best Wishes,
Subcold Team

Oceniono na 5 z 5

Easy ordering

Easy ordering, updates on delivery, and on time! 👌

11 lutego 2026
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Odpowiedź od Subcold

Dear Angela,

Thank you for your lovely feedback!

We’re so pleased to hear you found the ordering process easy and that the delivery updates kept you well informed, and even better, that it arrived right on time! 👌

We really appreciate you taking the time to share your experience.

Best Wishes,
Subcold Team

Oceniono na 4 z 5

Fridge

Nice fridge, does the job

4 lutego 2026
Logo Subcold

Odpowiedź od Subcold

Dear Ross,

Thank you for your lovely review!

We’re so pleased to hear you’re happy with your fridge and that it’s doing the job perfectly ❄️🥤 That’s exactly what we like to hear.

If you ever need any support or have any questions down the line, please feel free to reach out.

Best Wishes,
Subcold Team

Oceniono na 5 z 5

Great Company

We are so happy with our wine cooler. This company is great and affordable prices. The customer services were really helpful and delivery of the fridge was fast. I would highly recommend this company.

3 listopada 2025
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Odpowiedź od Subcold

Dear Sharon,

Thank you so much for your kind words!

We’re absolutely delighted to hear how happy you are with your wine cooler 🍷 and that you found our prices affordable. It’s especially lovely to know our customer service team were helpful and that your fridge arrived quickly!

Your recommendation truly means a lot to us.

Best Wishes,
Subcold Team

Oceniono na 5 z 5

The cutest ice tray in my mini sub…

The cutest ice tray in my mini sub cold!…
Arrived next day, starting to give the big stuff away in my advancing years and this space saving miracle is all I need… quiet, simple open storage and options on where to keep it re its handy size.
Thank you

9 lutego 2026
Logo Subcold

Odpowiedź od Subcold

Dear Bev,

Thank you for such a lovely review

We’re so pleased you’re enjoying your new Subcold fridge, and we have to agree – the ice tray is a pretty cute addition ❄️ It’s great to hear it arrived the next day and that the compact, space-saving design is just what you need. Simple, quiet and easy to place anywhere – that’s exactly what we aim for.

Thank you again for your kind words, and we hope it continues to be the perfect little cooling companion for you.

Best Wishes,
Subcold Team

Oceniono na 5 z 5

Ultra 15

Excellent service. Free next day delivery and very well packaged.
Fridge is very quiet and is ideal for our son's bedroom.

5 lutego 2026
Opinia niezależna
Logo Subcold

Odpowiedź od Subcold

Dear Steve,

Thank you for your wonderful feedback!

We’re delighted to hear you were pleased with the free next day delivery and that your Ultra 15 arrived safely and well packaged. It’s great to know the fridge is nice and quiet and perfect for your son’s bedroom ❄️

We really appreciate you taking the time to share your experience.

Best Wishes,
Subcold Team

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