Subaru Online Parts Recenzje 

After checking, twice, with Subaru Online Parts (in Hicksville NY) in February to confirm which Rear Seat cover would fit my new vehicle, I was told the correct item number. I ordered and was charged the $200+ cost. After the order sat in limbo, I was told there was a nationwide backorder which could take 6 weeks to resolve.
Finally, the Rear Seat Cover arrives in May with a strong odour. I aired it out for a while and the smell dissipated- fine. When installing the Cover, it turns out that it does not fit the 2026 Subaru Forester.
There is not a large enough opening for the rear seats upper seatbelt clip and adjacent seat folding Loop- control. I have now contacted the Company 3 times seeking a refund and to return this item that they guaranteed would fit a 2026 model with no response. I'm aware of another storefront realizing that this same error and refunding their customer, however Subaru Online Parts has gone silent.
ETA the payment processed through Grand Prix Subaru, Hicksville NY, who apparently, from what I can surmise operates the website.

Extremely disappointing experience.

I placed an order on May 21 and clearly specified the parts I needed. I also provided photos and additional information to make sure there was no confusion regarding the sprockets required.

After waiting six days for a response, I was asked again which sprockets I needed, despite the fact that this information had already been provided in the order details and previous communications. It was obvious that nobody had taken the time to review the information I submitted.

Instead of addressing my questions or clarifying the order, the company simply canceled my purchase without any explanation and without responding to my concerns.

Poor communication, long response times, and a complete lack of attention to customer inquiries. I wasted valuable time waiting for answers that never came.

I would not recommend this company based on my experience.

I ordered an engine air filter and cabin air filter recently from Subaru Online Parts. Their prices were competitive with online and dealer sources. Items were shipped within a day of ordering. I've also bought hard to find items for my Outback at Subaru Online Parts.