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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

absolutely awful customer service. support phone # directs you on-line to a chat. when you ask for a live agent you are directed to some 3rd party site to pay $3 and give your C/C #. I refuse to do th... Zobacz więcej

Oceniono na 1 z 5

Never use the website, selling fake tickets and don’t refund money back to your personal account. It goes to your stubhub wallet. They still have my money and don’t want to refund.

Oceniono na 1 z 5

Unratable negative experience Bought tickets from StubHub for an All Blacks rugby game 7 August in South Africa The tickets never arrived and I paid 270 € When I complained the following day t... Zobacz więcej

Oceniono na 1 z 5

0 stars if possible. Still waiting for money for a sold ticket. My daughter sold this ticket over a year ago and had to transfer it to StubHub right away. The concert was done July 30th and she has ha... Zobacz więcej

Informacje dotyczące firmy

  1. Sprzedaż biletów na imprezy i wydarzenia

Informacje przekazane przez różne źródła zewnętrzne

Koop en verkoop je tickets voor sportevenementen, concerten, theatervoorstellingen en meer, veilig en snel via StubHub.


Dane kontaktowe

1,4

Bardzo słaba

Wynik TrustScore: 1.5 na 5

136 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,4

Wszystkie recenzje

(136)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 54

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Oceniono na 1 z 5

They sold me tickets they didn't have

They sold me tickets they didn't have. So when I tried to surprise my husband for his birthday to see his favorite comedian, they sent me a link to retrieve tickets from Ticketmaster but there were no tickets. So embarrassing. There should be a way to shut down a business like this.

18 września 2025
Opinia niezależna
Oceniono na 1 z 5

Please do not buy anything from this…

Please do not buy anything from this site, they charge x 3 of a regular price. I made a big mistake buying tickets for broadway show thinking its a special show and StubHub, Inc is the only seller of the tickets. Next day Amex presale showed their prices and it was below $70 CA for the tickets when I paid &467 for 3 tickets in total. They also added service fees that they have not disclosed before the transaction. The declined to provide refund when I requested it the day after the purchase, their Staff on live chat were very rude as well. The only offer from them is to resell the tickets on site viagogo where you have to provide your credit or debit card info and scam other people into purchasing overpriced tickets.
DO NOT PURCHASE THE TICKETS FROM StubHub, Inc THEY ARE SCAMMERS.

9 września 2025
Opinia niezależna
Oceniono na 1 z 5

StubHub is a scam!

StubHub is a scam! I bought 2 tickets to a comedy show. When I made the purchase the page said it was $200 for 2 tickets but on the last apple pay page on which I clicked through to fast it changed to $400. So now I've been charged double what I thought I was being charged. Then in my panic I ended up on the actual venue's web site and found that the actual cost for tickets was $31 each. So yeah! I paid $400 for tickets I could have gotten at the door for $62. That's a 645% markup. Never use StubHub! No regulation on sellers! No refunds! It is an unethical platform!

12 września 2025
Opinia niezależna
Oceniono na 1 z 5

The tickets were fake! Don't trust Stubhub!!!

The tickets were fake. Upon purchase, the tickets were transferred to my AXS account. I turned up to Wembley and tried to scan the ticket and it said "please go to ticket office" which I did. There they looked at the tickets and they were fraudulent. The Wembley / AXS staff do not recognise StubHub as a genuine seller so wouldn't do anything about my tickets. There were 100s of other people in the same situation as me, all being turned away from the show.

Will never use StubHub again.

4 września 2025
Opinia niezależna
Oceniono na 1 z 5

They belong in jail

They belong in jail. They have obvious evidence a ticket was not transferred, but refuse to issue a refund. They are thieves and will have charges pressed against them. I will also be seeking a lawyer who will happily sue on contingency. Perhaps everyone could get together here and file a class-action.

It appears like the law-firm of Tycko & Zavareei is having success dealing with the evils of StubHub. They only do class-action though.

29 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

I got my ticket to Shawn Mendes concert…

I got my ticket to Shawn Mendes concert in Amsterdam a month ahead. I was a little nervous because I had read some bad comments about stubhub, and they told me that I was going to get my ticket on the same day as the concert. But I got it a week before 🙂
Everything worked just fine for me!

20 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Stubhub scammed me for $400

Buyer bought a ticket, told Stubhub it was fake (it was real)
Stubhub didn’t pay me, then without authorization charged me for the amount of money I was supposed to be paid

19 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Failed entry to concert

I was reeled in by this shady vendor to purchase a concert ticket at a literally too good to be true price and suffered the consequence of my ignorance. Despite spending hours on the phone jumping through confusing hoops by not just Stubhub, but two other conspirator vendors (while also having to deal with the laborious hassles in creating a new account with each) so a scannable coded ticket could be downloaded to gain valid entry to the concert, the countless attempts, even though aided by the diligent efforts of knowledgeable venue staff - were all to no avail. I had no choice but to purchase a general admission ticket from the venue box office to attend. The intentional utter failure to follow through regardless of implied guarantee, has lessened my faith in humanity. Of course, contacting the shisters to request a deserved refund ended up an unworthy challenge in being denied reimbursement of credit to my PayPal account, to which a grievance was filed. Think you’re saving money purchasing event tickets through Stubhub? Think again.

24 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Misleading pricing — charged double, no real support

I tried to buy 2 tickets to Valery Meladze’s concert in Tampa. The StubHub listing clearly showed $329 including fees with a note: “2 tickets together.” I assumed — like any normal person — that $329 was the total for both tickets.

But when I paid, the system charged me $658 — double the advertised price.

I immediately called support. The agent admitted it looked like a mistake and told me to wait on the line for 10 minutes… then disconnected me and never called back.

This feels like deceptive advertising and terrible customer service. I have screenshots and will be filing a dispute with my bank if this isn’t resolved soon. Be very careful when buying from StubHub — the final price might not be what you expected.

2 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Brought tickets for right infront of…

Brought tickets for right infront of the stage and 2 hours before the show they emailed us offer us way back from where our seats where supposed to be , got them 4 months ago and they screw you over right before the show never again will I use this shitty site

2 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

I wish I could give zero stars

I wish I could give zero stars. I bought a parking pass for $110 for The Stray Kids concert, almost $40 in fees!!! Then when it came time for me to use the parking pass, it could not be located and chat help was useless. Then when I went to ask for a refund for a parking pass that was never located and never used, they “understand my inconvenience, and frustration and apologize, but they are unable to assist me.” I even asked to speak to a manager, no manager to speak with!?! This is a terrible way to do business. I won’t ever shop with you again! Customers beware. P.S. I never really write bad reviews, but I want people to beware of Stubhub!

7 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

One of the most stressful and disappointing experiences I've ever had

If I could give minus stars, I would do that! Do not buy here your ticket! First of all they charge you 80 dollars fee! It means the price you see first, it's not a total amount! Your credit card will be charged the ticket fee plus 80 dollars more! I did not receive a ticket! I purchased ticket for Dua Lipa 10 days before the concert. I read the reviews but I did not believed them. But know I know that this company is a fraud and scam!
They sent me an email that I get the ticket the day of concert. First they said that due to the inlog problems of the seller, I have to log in to the seller ticketmaster account. I tried for many times. I couldn't log in. I called them and emailed them. Their AI assistant kept me busy for half a day. It was 2 hours before the concert began, finally they said we send you replacement ticket and I have to accept the ticket. I did accept the ticket through email and then I got an error message on ticketmaster site that there is no ticket. I made screen shut and send it to them but the AI email sent me messages that I have to accept ticket and the same email over and over. They I called them and told them that I need to know do I get a ticket or not because I have to drive to the concert. They said yes! This ticket is ok and should work! I sait but It's not. I drove to the concert location. When I arrived called them again. The Dua Lipa concert was 40 minutes busy, I was standing there outside still talking to a customer servicewho told me please wait patiently 5 minutes. Your case is escalated. This is a technical problem. We will solve it. I told her the concert is half gone and you asking me wait and be patient till we solve the technical problem. After a while she said, We give you refund. Your ticket is protected! You will receive an refund email in 5 minutes and your refund will be in 7 to 8 days. So that was a terrible experience! But the frustration is not finished yet. I was waiting for the refund email which I still did not receive. Now 8 days later. I have sent them 10 emails to get the refund email. Their AI assistance comes everything with different answers. Like plase choose your replacement ticket with a list of concerts in other contries like USA. I live in Amsterdam.
I wrote them again, I do not want replacement ticket. Refund please. Not they come with an email. We are investigating your case. You don't believe but I spent so much time to call them and sent them like 30 email and spending like 3 hours withe their AI assistant. Still no ticket, no refund.
Stubhub are scams, thievs, stress makersmakers! Do not fall for this because some revieuws are ok. They sell one ticket to many people. One get lucky and 100 loosing their money, time and joy!

4 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Unbelievable

Unbelievable. " your tickets will be available on game day, you are protected by our fan protection guarantee"
GREAT I got my $80 back BUT I AM OUT THOUSANDS IN HOTEL AND AIR COSTS.
Game sold out ! Zero tickets available .
AVOID USE TICKETMASTER!!!

31 maja 2025
Opinia niezależna
Oceniono na 5 z 5

I didn't know Studhub and i was…

I didn't know Studhub and i was hesitating to buy tickets from there... that even more after i wrote bad comments... but i thought am gonna try... for me the site looked professional... i bought 2 tickets for the concert for Nelly for the price of 1! ... and yes didn't had any problem to go in! When you received the mail of confirmation and you don t see your tickets... don t panic... possible you were login as a guest... than you need to log out and log back in with the accescode they gave you in the email! Hope this will helps people if they dln t find their tickets!

25 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Stubhub almost ruined my Mothers Day…

Stubhub almost ruined my Mothers Day Gift to Bob Dylan.They sold VIP parking with the tickets. The parking lot was 30 mins away from the show no shuttle.
Also the parking at the venue was free. Called customer service they said it was my fault.
order # 561603100

15 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Scammed by Stub Hub

Bought tickets on StubHub. On the day of my event I tried to use the tickets. Venue told me someone already used them. I tried calling stub hub, they never answer their phones. The concert was starting in just a few minutes so I tried using their virtual assistant. It was no help. So I just bought a new set of tickets. When I called for my refund they said ‘’too bad, you should have called the day of” I said I did, but nobody would answer their phone. ‘’They said No refund” Basically they said I had to miss the concert, sit in the parking lot for hours on hold if I wanted a refund. There’s thousands of complaints on TikTok, BBB, YouTube, ect on them literally scamming people and stealing their money. And if you call you’ll be on hold for hours and sent to a call center in India where they do zero to help you. Complete fraud and theft.

3 maja 2025
Opinia niezależna

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