Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Informacje dotyczące firmy

  1. Usługi konsultingowe
  2. Outsourcing procesów biznesowych

Napisane przez firmę

At STR Assistance, we are dedicated to helping short-term rental owners and Airbnb hosts achieve stress-free success with our specialized Airbnb Virtual Assistant services. We provide comprehensive solutions designed to simplify your workload and maximize your revenue. Our team handles every aspect of your Airbnb operations with precision and care. From managing guest inquiries, bookings, and reviews to optimizing property listings, pricing strategies, and calendar management, we ensure your rental business operates smoothly and efficiently. With STR Assistance, you’ll benefit from tailored support that enhances guest satisfaction, increases revenue, and saves you valuable time. Whether you’re managing a single property or an entire portfolio, we are here to provide reliable, professional, and detail-oriented services that make hosting effortless. Choose STR Assistance to experience expert short-term rental management and unlock the full potential of your Airbnb business. Your success is our mission!


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

9 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Recommend STR Assistance

We had a great experience working with STR Assistance while they stepped in to help support Beach Life Vacation Rentals. Their team was extremely responsive, professional, and always quick to jump in whenever we needed coverage. They were fast learners, picked up our systems quickly, and adapted seamlessly to our processes. Communication was excellent, and they consistently responded in a timely manner, which is critical in the vacation rental industry.
We truly appreciate their support and would highly recommend STR Assistance to any property management company looking for dependable and efficient assistance.
Thank you again for all of your help!

12 lutego 2026
Opinia niezależna
Logo STR Assistance LTD

Odpowiedź od STR Assistance LTD

Thank you so much, Angela. We truly appreciate your kind words and the trust you placed in our team. It was a pleasure supporting Beach Life Vacation Rentals, and we’re glad our responsiveness and ability to adapt to your systems made a positive impact. Your feedback means a lot to us, especially in an industry where timing and communication matter so much. Thanks again for the opportunity to work together.

Oceniono na 5 z 5

Amazing service! Professional + Quick

Zaryab and his team have helped me out so much with managing my property! They are real time savers and worth the money!

I would recommend them 1000% to anyone who needs a VA team for their property business!

1 lutego 2026
Opinia niezależna
Logo STR Assistance LTD

Odpowiedź od STR Assistance LTD

Thank you, Nahid. We really appreciate you taking the time to share this. It’s great to hear that our support helped make managing your property easier and more efficient. Working with you has been a pleasure, and your recommendation truly means a lot to our entire team.

Oceniono na 5 z 5

Reliable

Reliable, Professional, and Easy to Work With

STR Assistance LTD has been supporting my short-term rental operations, and they’ve been great. The VAs are dependable, communicate clearly, and handle tasks without constant follow-ups. It’s been a smooth experience overall, and I’m very happy with the service.

1 grudnia 2025
Opinia niezależna
Logo STR Assistance LTD

Odpowiedź od STR Assistance LTD

Thank you, Nethanel, for your thoughtful feedback. We’re really glad to hear that our team has been dependable and easy to work with. Clear communication and taking ownership of tasks are things we take seriously, so it’s great to know that came through in your experience. We truly appreciate your trust and support.

Oceniono na 5 z 5

Excellent customer service

Excellent customer service. They know and understand the Airbnb business very well and have helped me a lot in listing and managing my property.

17 czerwca 2025
Opinia niezależna
Logo STR Assistance LTD

Odpowiedź od STR Assistance LTD

Thank you so much, Sherif. We appreciate your kind words and are happy to hear that our understanding of the Airbnb space helped with both listing and day-to-day management. It’s been a pleasure working with you, and we’re grateful for the opportunity to support your property.

Oceniono na 5 z 5

Impeccable customer service team

Impeccable customer service team, we are extremely satisfied. We were working with another cs team before and always had to overlook everything they did, they were always making mistakes and giving us more trouble in the end. STR Assistance LTD have common sense, initiative and are always trying to find ways to improve our communications. Strongly recommend

8 marca 2025
Opinia niezależna
Logo STR Assistance LTD

Odpowiedź od STR Assistance LTD

Thank you for sharing this, varnam. We genuinely appreciate your honesty and your recommendation. Early challenges are part of any partnership, and we’re glad our team was able to step in, take responsibility, and improve communication along the way. Your satisfaction means a lot to us, and we’re thankful for the trust you placed in STR Assistance LTD.

Oceniono na 5 z 5

I'm extremely satisfied with the…

I'm extremely satisfied with the outsourcing customer service team I've been working with. Their professionalism, responsiveness, and attention to detail have exceeded my expectations.

The team has consistently provided top-notch support to our customers, resolving issues promptly and courteously. Their excellent communication skills and product knowledge have helped to increase customer satisfaction and loyalty.

I've also been impressed with the team's flexibility and adaptability. They've been able to handle a high volume of customer inquiries and issues with ease, and have been willing to adjust their processes to meet our specific needs.

Overall, I highly recommend this outsourcing customer service team to anyone looking for a reliable and effective solution. They've been a valuable asset to our business, and I look forward to continuing to work with them.

3 marca 2025
Opinia niezależna
Logo STR Assistance LTD

Odpowiedź od STR Assistance LTD

Thank you very much for your precious opinion. Looking forward to having a long-term collaboration.

Oceniono na 5 z 5

Airbnb communication

I've had the pleasure of working with STR Assistance LTD for managing our Airbnb listings and the scheduling of cleaning staff, and I couldn't be more impressed! Their communication is top-notch, always quick to respond and extremely professional. They ensure that all our listings are well-maintained and that any guest inquiries are handled promptly and efficiently.

What stands out most is their ability to manage the cleaning schedules. The cleaning team is always on time, thorough, and attentive to every detail. We’ve noticed a significant improvement in the overall cleanliness and guest satisfaction since partnering with STR Assistance LTD. They truly take the hassle out of managing both the communication and operational side of our Airbnb properties.

I highly recommend STR Assistance LTD for anyone looking to streamline their Airbnb management while ensuring a seamless experience for guests and staff alike!"

1 grudnia 2024
Opinia niezależna
Logo STR Assistance LTD

Odpowiedź od STR Assistance LTD

Thank you very much, Louis, for such a detailed and generous review. We’re glad our communication and cleaning coordination stood out and made day-to-day operations smoother for your listings. Ensuring timely responses and well-maintained properties is something we take pride in, so it’s great to hear this has improved both guest satisfaction and overall efficiency. We truly appreciate the trust you’ve placed in STR Assistance LTD.

Oceniono na 5 z 5

Zaryab and the team are very professional

Zaryab and the team are very professional and learnt the requirements of the business very quickly. Zaryab and his team are very professional and polite aswell. Would highly recommend to anyone considering to use these guys as they are the real deal.

13 stycznia 2025
Opinia niezależna
Logo STR Assistance LTD

Odpowiedź od STR Assistance LTD

Thank you, Vert. We really appreciate your kind words and recommendation. Taking the time to understand each client’s business and working style is important to us, and we’re happy that came through in your experience. It’s been a pleasure working with you.

Oceniono na 5 z 5

STR Assistance have been instrumental…

STR Assistance have been instrumental in supporting our Airbnb operations. We have multiple units that we are managing and often get multiple messages throughout any given day. With STR Assistance, our guests receive concierge level communication and help during their stay- even if we cannot get to it! They are quick to respond to and listen well to our feedback. The team adapts well to our instructions and always delivers beyond expectations.

12 stycznia 2025
Opinia niezależna
Logo STR Assistance LTD

Odpowiedź od STR Assistance LTD

Thank you, JL, for sharing this feedback. Supporting multiple listings and managing high volumes of guest communication can be demanding, and we’re glad our team was able to provide consistent, concierge-level support. We truly value your feedback and appreciate the opportunity to adapt to your instructions and continue improving alongside you.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej