So far I've only had one package delivered by them.. (the second of should be here Friday at the latest) for the first one to package got here in a timely fashion. But it looked like it had been basic... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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2 delvaried packages all smashed up.left I a common area not at address and next delivery is lost .customer service is rude unprofessional unwilling to help and just hang up. They should be put out o... Zobacz więcej
We live in rural Ontario with a long driveway. Straightship stops, takes a picture of your fire number and drops the package on the pavement and takes a 2nd picture. Amazon and other companies have... Zobacz więcej
We are very disappointed with the customer services that you have. Everytime we call, we always get an irritated tone with the agent. They do wanna listen to the details first before answering, its... Zobacz więcej
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Because of you return my order to…
Because of you return my order to shipper I had to put in writing to my address saying for blind intercom driver's with big numbers to my home because they are so stupid to think my location unsafe or can't finding the address I am very angry you guys deserve bad reviews all times if you can't find my address how come all other companies find and leave my package because of so safe I ha a parcel box plus big mail box can fits delivery packages I know you have many company names including intelcom Dragonfly you are so terrible to send back my package I hope the companies never use your service for my packages ever again.
THE ABSOLUTE WORST DELIVERY COMPANY!!!
I would give it negative stars but can’t. The worst company out there. Cant get hold of them and their couriers don’t follow delivery guidelines. I had 4 packages in a row not delivered within a week!! How is this even acceptable? And how are they even in business. NEVER USE THEM, and REFUSE if any company tries to use them for their logistics. I personally contacted any and all businesses and banned from using them on my account. THE WORST! They should be responsible for my time resolving their incompetence and money lost due to them. I would litigate but I won’t let them cost me more time and money.
Left packages on the ground outside of my building's main door, instead of attempting to deliver the packages at a later time
The delivery driver left my packages on the ground outside my building's door, instead of attempting to deliver my packages at a future time. I was lucky that one of my neighbours ended up going outside, saw the packages, and brought them inside for me. I live in the Northend, Winnipeg Manitoba. Where it's common for people to steal packages. In the past, if they weren't able to hand the packages directly to me, they would have tried delivering the packages at a future time, which is what they are supposed to do. Leaving the packages outside, where random people can easily grab them is a big risk.
Very unreliable service
Very unreliable service, it shipped to another province, I called to report that it was out for delivery elsewhere. The call center operator tried to reach the warehouse, they wouldn’t answer them. This is the last Temu order for me, 20 days in shipping with no replies.
Terrible driver.
My Temu order was dropped off at the wrong address, and the proof of delivery was simply a picture of the driver's hand holding the packages above a tiled floor. Called in and a complaint was filed against the driver. Thankfully it was brought to my location a few hours later by an honest neighbor.
Horrible
Horrible. Horrible! The delivery driver left my package on the street, outside the building, and it was stolen. Very irresponsible, poor service, inefficient.
Several times Terrible Company now
Several times now, this company has not bothered reading the actual address or delivery instructions and has made attempts to deliver it to the wrong address! No matter how often I have contacted them through phone and email they never respond. Their drivers don’t give a rip about providing quality customer service, they drop and run or leave it at the wrong address. GARBAGE COMPANY!!!!!!
IF THIS COMPANY IS DELIVERING YOUR GOODS CANCEL NOW!!
If this company is delivering your goods expect that it won’t be arriving at your home, it will more than likely be delivered but to the wrong address. It’s about time this company closes, they’re useless and have zero accountability for their driver’s actions as well as the customer service reps have zero tools to help and poor quality service, they just hang up on you.rather than try to ensure they’ve answered all inquiries to the best of their ability.
I have been waiting weeks for my…
I have been waiting weeks for my package and then 2 days in a row get told that there were delivery attempts except there were not. Was told to contact them with no luck. Terrible company
Incorrect Address Delivery - Courier cannot read-STRTD1203904167086748
I am not sure if this company's delivery guys have education , or mentally retarted. They are not reading the street names and dropping off packages at house numbers that look like same . Yesterday they delivered correctly , but somehow today along with the other days in the past delivered to some address I cannot find my package. Definitely they should not be choosen to be of service to anyone.
First time using Temu as an online…
First time using Temu as an online retailer and the parcel was delivered within the identified window by Temu. The parcel was dropped off by a friendly and professional driver, who took photos as well to prove that the parcel was delivered. I have no negative comments. Sorry if others did not experience the same level of service.
If I could give a minus i would
If I could give a minus i would. Straight ship delivery is absolutely awful. Lost/miss placed package. They do not respond to any issues. Horrible customer service
tracking was crap no updates delivery…
tracking was crap no updates delivery was late and it was dropped off at wrong apartment
Terrible service
Three packages ordered. One arrived in BC, the others made it to Toronto. All were returned to sender before attempting delivery. They lie in their reasons for delivery failure. ǰTerrible service. Customer service refused to help.
Terrible courier service
Terrible courier service. Tracking updates were vague and didn't include a location many times, and somehow in just over a month they have said 11 orders could not be delivered and would be sent back to the shipper, including things I got on sale that are no longer available. Emailing and calling them didn't help, because they refused to do anything helpful. Other couriers delivered to me just fine, and so did straightship until December. If the packages were late that would be one thing, but to not deliver them at all is a bit much. It's also interesting how a package destined for St. John's, NL, ended up out for delivery in Moncton, NB, before being sent back to the merchant.
This company is amateur, cannot get things where they need to go, and are entirely unhelpful when something goes wrong.
Left my package at the street and lost…
Left my package at the street and lost it eventually !! Stupid courier
La pire compagnie de
La pire compagnie de med,gf. Ont ne fait pas de mise à jour, tu ne reçois pas toujours les colis, tu les appelles pour savoir le problème et quand ils voient que tu parles français ils raccrochent.. j emmr,,cette compagnie et leurs employés
Straight Ship Scammers
I placed an order on Temu and noticed that Straightship posted a fake picture of packages on shelves in a room as proof of delivery. The parcel room in my condo building does not even look like the picture they shared as Proof of Delivery. They never buzzed me to even deliver this package. The shipping company is a huge SCAM and should be out of business.
Poor service
I'd give them 0 if I could. They left a package outside of my apartment door at 5:43 pm according to them. I didn't receive a delivery notification until around 9 pm. And guess what?? Someone had stolen my package
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