Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I purchased the Storksak Hero bag in 2023 after an extensive search trying to find a quality baby bag. I liked the nylon fabric with metal zips and i thought it looked well made...and so it shoul... Zobacz więcej

Oceniono na 5 z 5

High quality, really practical and useful bag for a busy working mum. I love the versatility of the straps (backpack, side handle, clips to hang from the buggy), the two side pockets for drinks and th... Zobacz więcej

Oceniono na 5 z 5

Absolutely gorgeous products! So practical, well made, and good looking. The baby change bags and stroller bags are really spacious, and super comfortable and wearable. The service is also wonde... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I loved my pram organiser! Absolutely stunning love quality & loads of people have complimented me, it gives me such a luxury feel. I really appreciated the thank you email I received also! Wishing yo... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z artykułami dla niemowląt
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  3. Sklep z torbami i walizkami
  4. Sklep z walizkami
  5. Sklep z walizkami i torbami
  6. Szkółka roślin

Napisane przez firmę

At Storksak we have spent the last 18 years perfecting the baby changing bag. Our knowledge of what a parent really needs is the foundation on which we continue to create beautiful bags for the new parents of today. Discover our range of Baby Changing Bags, Hospital Bags, Stroller Bags & Gifts, plus worldwide shipping.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(1016)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Title

I am extremely disappointed with this company as my ordered item never arrived. Despite multiple attempts to contact customer support, I received no helpful response or resolution. This lack of communication and failure to deliver the product is unacceptable. I strongly advise against purchasing from this company due to their poor service and disregard for customer satisfaction. The building has confirmed that there is no security guard by that name. Scam

16 września 2023
Opinia niezależna
Logo Storksak

Odpowiedź od Storksak

We have reviewed your order and can see that this was delivered and signed for at the security desk to the address provided on the order confirmation. Our Customer service team have provided extended and helpful advice in order to try to resolve this matter for you. We understand you provided incorrect delivery details, however our team have been liaising with Fedex to investigate this. Fedex Tracking shows that this was delivered to the security guard in the building to the address provided at the time of placing the order. Our CS have been keeping you updated in a timely and efficient manner.
Best wishes
Customer care team

Oceniono na 5 z 5

Absolutely LOVE!

I absolutely love my St James Leather Bag - it’s beautiful but also super practical and I know I’ll be using it for years to come because it’s so well made. Would definitely recommend!

18 lipca 2023
Logo Storksak

Odpowiedź od Storksak

Thank you so much for your lovely review, it means so much to us, Storksak

Oceniono na 5 z 5

Love my Changing Bag ♥️

Great quality changing bag & travel mat which is stylish as well as convenient.
Would highly recommend.
Love all the pockets and the quilted design of the bag.
Have already had so many compliments.

11 sierpnia 2023
Logo Storksak

Odpowiedź od Storksak

Thanks for leaving us such a fabulous review Ashley, Storksak

Oceniono na 5 z 5

Great quality

Great quality, very fast shipping, quick & easy order process. Good customer service as well
Overall, very happy and will be purchasing again

8 sierpnia 2023
Logo Storksak

Odpowiedź od Storksak

Wonderful to hear Elisabeth, thank you so much for your review, it means the world to us, Storksak

Oceniono na 5 z 5

Stylish mummy bags!

Lovely well made bags that look stylish whilst being functional. I have both a stroller bag and larger changing bag - highly recommend!

7 sierpnia 2023
Logo Storksak

Odpowiedź od Storksak

Thank you so much Charlotte, it's greatly appreciated, Storksak

Oceniono na 5 z 5

Amazing customer service

Amazing customer service! I bought one of their bags from Jojo Maman Bebe and their customer service was awful. They didn't direct me to Storksak and just said no they can offer me a new bag or anything because it was over a year since a bought it. I contacted Storksak and they were extremely apologetic and have sent me a new bag, as the zip was faulty.

5 września 2023
Opinia niezależna
Logo Storksak

Odpowiedź od Storksak

Thanks so much Ciara for your lovely review and feedback. It's so useful for us and other customers. We do our very best to treat customers just the way we would want to be treated, Thank you, Storksak

Oceniono na 5 z 5

My holy grail has arrived!

Absolutely love this bag! It’s lightweight, the side zipper is so handy & keeps it from becoming a black hole like my other diaper bags! I have 6 other diaper bags & have not switched this one out since I’ve got it! I hope something comes out in something a little larger for my next baby!

3 sierpnia 2023
Logo Storksak

Odpowiedź od Storksak

Hi Constance, what a fabulous review, thank you so much! We are always working on new styles, and will keep your feedback firmly in our minds, Storksak

Oceniono na 5 z 5

Easy to order

Easy to order. Arrived quickly. My daughter loves it. It is very functional diaper bag that looks great too.

4 sierpnia 2023
Logo Storksak

Odpowiedź od Storksak

Thank you so much for your kind review Sally, Storksak

Oceniono na 5 z 5

Love the product

Love the product, how it was packaged and its arrival.

29 lipca 2023
Logo Storksak

Odpowiedź od Storksak

Thank you so much, we really appreciate your review, Storksak

Oceniono na 5 z 5

Love the bags

Love the bags. A lot of space inside, far better than Tiba and Marl, easy to open and see everything at once, comes with hoops to clip to the pram

1 lipca 2023
Logo Storksak

Odpowiedź od Storksak

Thank you so much for your review and feedback, that's great to hear! Storksak

Oceniono na 5 z 5

Excellent customer service

Excellent customer service. I was given helpful advice and sent some extra stroller clips when the stroller bag didn’t quite fit on my Nuna buggy because of the shape and size of the handlebars. I haven’t used the bags yet but the quality looks great.

30 czerwca 2023
Logo Storksak

Odpowiedź od Storksak

Thanks Robyn, we really appreciate your review, Storksak

Oceniono na 1 z 5

Product Quality

First time when product was delivered it came with a dent on top. Second time was fine. They've done a good job at marketing the product but unfortunately can't match that with quality. It doesnt seem well built. Even the storksak logo plate isnt symetrically placed. My baby isnt due for another 2 months but i hope the bag shows quality then. Overall not a pleasant experience so far. It is a very very expensive bag compared to the quality they are providing.

27 lipca 2023
Logo Storksak

Odpowiedź od Storksak

We're sorry you've been disappointed, as we pride ourselves in giving excellent customer service. We offer free returns if the product does not meet your expectations. Please email us if you need any further help at info@storksak.co.uk, Storksak customer service

Oceniono na 3 z 5

NOT RESPONSIVE

I am quite certain I put on the correct delivery address (this was a gift and I had to get it from the recipient), although it defaulted to my billing address. I immediately after receiving the order confirmation, I sent an email to say the order was wrong. Even though the order didn't actually go out for several days, you said you couldn't make the correction. As such, I received the package. I had to re-send the package (I couldn't re-direct the package with FedEx because they don't have an office in my town). I had to re-package the gift, and re-send through the USPA, and it cost me san additional $30. I feel all this effort was simpley because you were not responsive to my immediate email.

27 lipca 2023
Logo Storksak

Odpowiedź od Storksak

We're so sorry you've felt disappointed with our response, we pride ourselves on going above what's normally expected with customer service. We delved in to check, due to the time difference our response came three hours on the next working day. Our distribution team work tirelessly to get the US orders shipped as a priority due to the early collection. In this case the Fed-ex had already been processed and was dispatched with the address you provided. We provided tracking so you could amend the address, but understand as there wasn't a Fed-ex office in your town this prevented you from doing so. I hope you can appreciate that we did all we could do in this instance,
Best wishes Storksak Customer Care Team

Oceniono na 4 z 5

Good customer service

My order was going to arrive late, which was not mentioned when I was purchasing. So I enquired about my order and as a gesture of good will, I was given 10% refund. I was very happy with this and the prompt and efficient service.

28 czerwca 2023
Logo Storksak

Odpowiedź od Storksak

Thanks so much for leaving us your review, Storksak

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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