I ordered some engineered wood flooring. When it arrived I wasn’t happy with the colour. Stories flooring were fantastic. They gave me some alternatives to choose from. Arranged collection of the floo... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
After looking for engineered oak flooring and ordering loads of samples from various companies we found that Stories had a little sample showroom. Chris looked after us and gave us helpful advice with... Zobacz więcej
Reakcja na opinię
Nothing has arrived Update. Samples have arrived, fab packaging, felt expensive. But disappointed didn't arrive on requested day, and while I left it a bit late to order, it definiteky feels too r... Zobacz więcej
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Quick delivery and excellent samples. Unfortunately your room visualiser wasn't available for two of our favorite ones. Is there any way round this? Thank you Jonathan Neale
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Stories Flooring Unit 2 Wortley Business Park Amberley Road Leeds LS12 4BD 01133200223 info@storiesflooring.co.uk
Dane kontaktowe
Unit 2 Wortley Business Park,, Amberley Road, LS12 4BD, Leeds, Zjednoczone Królestwo
- 01133200223
- info@storiesflooring.co.uk
- storiesflooring.co.uk
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 76% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Brilliant service
Brilliant service from these guys. I even managed to mess up my order but a quick call and they put it right without any issue.
Great communications and customer service. Thanks all
2 lipca 2025
Odpowiedź od Stories Flooring
Hi Robert ,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
For my part
For my part, I think everything is fine, but this is the second time the company that delivered the package has sent me packages that are open and in bad condition.
I believe that if I decide to hire your company in the future, I hope that I never receive any more packages from this delivery company.
Regards
Jose valido
19 lutego 2026
Odpowiedź od Stories Flooring
Hi Jose,
Many thanks for the feedback. We deliver free samples through Evri (your order) and then paid orders are sent on pallets. Sometimes the sample boxes can get thrown around a bit in transit but hopefully the samples themselves were fine
Gareth
Odpowiedź od Stories Flooring
Hi Daniel ,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Excellent customer service
Excellent customer service. Chris was helpful and very friendly and sent samples out rapidly, which were beautiful. It's this personal service which led me to choose Stories over another place I was considering - thoroughly recommend :)
18 lutego 2026
Opinia niezależna
Odpowiedź od Stories Flooring
Hi Jacob,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Very helpful and quick service
Very helpful and quick service. Immediate response from customer service, no waiting around. Solved my query immediately.
17 lutego 2026
Odpowiedź od Stories Flooring
Hi Shannon ,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Fantastic company to deal with
Fantastic company to deal with, went above and beyond with any queries I had. Floor is brilliant quality and looks great down. Would highly recommend thank you!
13 stycznia 2026
Odpowiedź od Stories Flooring
Hi Megan,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Always quick sample delivery
Always quick sample delivery. We just went with a product that Stories don't stock (J2 LVT) as we weren't keen on the finished job pictures we saw of the Textures products. But cannot fault the Stories customer service and experience
4 stycznia 2026
Odpowiedź od Stories Flooring
Hi Claire,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Odpowiedź od Stories Flooring
Hi David,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great experience
The website is very easy to navigate and it's good that a sale was currently on. I asked for a sample and it was delivered free of charge and on time without any issues.
12 lutego 2026
Odpowiedź od Stories Flooring
Hi Steve,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Terrible communication! Ghosted at point of sale!
Don’t bother trying to get in touch with this company. Despite chasing 9 times across email, instagram and phone, they won’t get back to you even though you were trying to contact to buy! And when they finally do reply, they won’t honour the price you were given despite the fault being on their part for not responding
16 stycznia 2026
Odpowiedź od Stories Flooring
Hi Bill,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Odpowiedź od Stories Flooring
Hi Anthony,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Excellent All Round Service
Ordering easy, lots of useful guides, hits, tips online; delivery quick and efficient for both samples and order. Customer service fantastic, rang me before my order was despatched to advise that some items ordered may not be needed and refund processed quickly, saved me paying for returns. Staff very friendly and do exactly what they say they will, would highly recommend Stories and I'm fussy!
10 lutego 2026
Odpowiedź od Stories Flooring
Hi Alison,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Odpowiedź od Stories Flooring
Hi Philip,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Above and beyond. The sample I wanted was not offered a…
The sample I wanted was not offered a sample, but they went out of the way amd provided me with a sample, the order arrived quickly.
4 lutego 2026
Odpowiedź od Stories Flooring
Hi Janice,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Very quick response
3 lutego 2026
Odpowiedź od Stories Flooring
Hi John,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Very happy so far…
Excellent communication during the ordering process, quick response to emails. Chris was very helpful in arranging a discount. The flooring is yet to be delivered but so far so excellent!
2 lutego 2026
Odpowiedź od Stories Flooring
Hi Catherine,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Kenton was extremely helpful in…
Kenton was extremely helpful in identifying our flooring when we needed additional packs. Delivery was within one day. Excellent service and a great product!
12 grudnia 2025
Opinia niezależna
Odpowiedź od Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Super fast despatch and delivery.
30 stycznia 2026
Odpowiedź od Stories Flooring
Hi Steve,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Really quick completely free samples…
Really quick completely free samples delivered. Prices are excellent as is the available choice of flooring.
29 stycznia 2026
Odpowiedź od Stories Flooring
Hi David,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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