I ordered some engineered wood flooring. When it arrived I wasn’t happy with the colour. Stories flooring were fantastic. They gave me some alternatives to choose from. Arranged collection of the floo... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Quick delivery and excellent samples. Unfortunately your room visualiser wasn't available for two of our favorite ones. Is there any way round this? Thank you Jonathan Neale
Reakcja na opinię
Nothing has arrived Update. Samples have arrived, fab packaging, felt expensive. But disappointed didn't arrive on requested day, and while I left it a bit late to order, it definiteky feels too r... Zobacz więcej
Reakcja na opinię
After looking for engineered oak flooring and ordering loads of samples from various companies we found that Stories had a little sample showroom. Chris looked after us and gave us helpful advice with... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Stories Flooring Unit 2 Wortley Business Park Amberley Road Leeds LS12 4BD 01133200223 info@storiesflooring.co.uk
Dane kontaktowe
Unit 2 Wortley Business Park,, Amberley Road, LS12 4BD, Leeds, Zjednoczone Królestwo
- 01133200223
- info@storiesflooring.co.uk
- storiesflooring.co.uk
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 76% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
Excellent service. Ordered floor samples quality and delivery Fantastic. Highly Recommended.
19 marca 2026
Odpowiedź od Stories Flooring
Hi Julian,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Really helpful chap on the phone
Really helpful chap on the phone, helped me with my order, which I then completed from an email he sent me….all excellent. However the delivery arrived a day early and I was in work without access to emails to double check the delivery date…I had to leave work early and race across town to accept the order. Very stressful and work docked my wages accordingly.
17 marca 2026
Odpowiedź od Stories Flooring
Hi Carolyn,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Brilliant service and happy with…
Brilliant service and happy with quality and delivery. Will add pics when floor is done ☺️
16 marca 2026
Odpowiedź od Stories Flooring
Hi Rachel,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
I had to wait 3 days for my delivery…
I had to wait 3 days for my delivery which was dumped outside my flat, I have a severe physical condition and had to call someone to bring it in, I will never use thus company again, they are cheats
10 marca 2026
Odpowiedź od Stories Flooring
Hi Barbara,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Odpowiedź od Stories Flooring
Hi Paul,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Efficient service
We ordered 3 samples, they were delivered in 2days, free of charge. The process was straightforward and the samples were a good size so we could actually see the pattern. We are now ordering the flooring, excellent value and quality.
11 marca 2026
Odpowiedź od Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Odpowiedź od Stories Flooring
Hi Dorrian,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
quick easy to order service
quick easy to order service. Good communication via emails which helped me to choose the excellent Lusso LVT flooring range - a bit more of an effort to lay down click system but we'll worth the extra blood, sweat and joy! 😊 david cross
13 stycznia 2026
Odpowiedź od Stories Flooring
Hi David,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
I am so happy with my new flooring
I am so happy with my new flooring. Fantastic high quality product at a great price. Super helpful customer service with excellent communication. Delivered in perfect condition on my requested date. Would highly recommend.
10 lutego 2026
Odpowiedź od Stories Flooring
Hi Phil,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great fast sample service!
5 marca 2026
Odpowiedź od Stories Flooring
Hi Jenny,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Ordered samples Thursday they were with…
Ordered samples Thursday they were with me Saturday! Great service!
5 marca 2026
Odpowiedź od Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Odpowiedź od Stories Flooring
Hi James,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Quick delivery
3 marca 2026
Odpowiedź od Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Cannot beat some free samples
Cannot beat some free samples, as many as you require with no pressure to buy. Competitive prices.
3 marca 2026
Odpowiedź od Stories Flooring
Hi William,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Delivery date changed twice after being assured.
I ordered my flooring and was told it would be two weeks until it would be delivered. I got a phone call the day before delivery to say that it wouldn't be delivered as it was stuck in the port and couldn't be taken off the boat due to weather and was assured that i would receive it early the following week. I called the next week to see when delivery would be and they said they would get it on thursday and i wouldn't receive it until the next monday. So nearly four weeks for delivery and feel as if i am being strung along, i have had to cancel my floor fitter twice now.
15 lutego 2026
Odpowiedź od Stories Flooring
Hi Neil,
Please accept our apologies again. The goods were sold with a date given of the end of March and this has slipped due to delays in customs and weather unloading the ship. The goods are with us Thursday and we will try and get out for Friday but likely it will be Monday. We will refund the delivery charge as goodwill due to the last minute delays.
Gareth
K. S.Ordered the flooring we wanted
Ordered the flooring we wanted. Very easy payment method. Product arrived today. looks beautiful. Will use this company again.
30 stycznia 2026
Odpowiedź od Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Odpowiedź od Stories Flooring
Hi Kathleen,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
impressed with the service
Was very impressed with the service. Samples arrive very quickly.
27 lutego 2026
Odpowiedź od Stories Flooring
Hi Ken,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great flooring company and excellent…
Great flooring company and excellent customer services! We use stories many times a month to supply our customers!
29 stycznia 2026
Odpowiedź od Stories Flooring
Hi John,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Odpowiedź od Stories Flooring
Hi Edward,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
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Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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