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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have bought several shirts and shoes from the official longsdale site in England. The look and quality of there products have been exceptional. I have bought other Lonsdale shirts on amazon that ap... Zobacz więcej

Oceniono na 1 z 5

Still don't have my shipment. After I ordered it a week later I had to pay $70 to ervi to get my delivery. But then it's saying on ERVi website tracking that it got sent back to Lonsdale. So I'm essen... Zobacz więcej

Oceniono na 1 z 5

I ordered my tracksuit in March, still not here. Paid the duties, still nothing. Tracking says they’ve tried to deliver it but they haven’t. It’s an attended address that always has a signer. Buy else... Zobacz więcej

Oceniono na 4 z 5

Buena compra Sin embargo, quien hace el envió es un sitio llamado sportsdirect.com, en donde este producto es aun mas barato. Falta que la pagina tenga un apartado donde especifique que ellos... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

72 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Paid full price online for an item on sale in store

Bought a t-shirt for £26.99 online-item was delivered with a sale tag of £9.99. Requested a refund for difference which was refused. Response from Lonsdale customer service was fairly quick but their reply /reasons for not refunding the difference was unsatisfactory. Needless to say item has been returned for refund and I certainly won’t be buying from them or buying their brand again.

8 sierpnia 2023
Opinia niezależna
Oceniono na 2 z 5

Awkward Customer service

Bought some trainers for £65 they arrived posted by sports direct with a £26.99 sales sticker on them. I didn’t realise they were now part of sports direct. I complained to Lonsdale who said I paid that price so they won’t refund. So I sent them back and bought them through sports direct for £26.99. My fault for not searching around but stupid pricing policy that their website is different pricing to sports direct.

7 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

qualité des habits Lonsdale

bonjour aux personnes qui me liront.
Mon avis repose sur une commande d un sweat a capuche LONSDALE effectué sur le site EMP .
Déçue de la qualité.
j avais acheté exactement le mm il y a 5ans,super came,épais,résistant ...
Mm après tt ce temps et X lavage, l ancien est plus épais que le nouveau.
j ai l impression d avoir un sweat de chez wish ,le coton est tt fin,tout legé.
Je ne pense pas qu il durera aussi longtemps que mon précédent.
A voir avec le temps
Du coup je ne pense pas racheter des habits de la marque.
Dommage

15 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

Very uncomfortable shoes

Very uncomfortable shoes, to be very honest. I even bought a size higher (size 13) and the soles and front toe areas feel absolutely unforgiving; and i taught I was getting a bargain, as it was supposedly £65, now reduced to £25. I am donating mine to the charity shop In the morning and sticking to my comfortable Adidas trainers, which I already have seven in total. Sorry Longsdale, but I will never buy a7 product from you guys again!

22 stycznia 2022
Opinia niezależna
Oceniono na 1 z 5

This should be "0" stars but you can't…

This should be "0" stars but you can't give lower than a 1.
Lonsdale customer service are rude and patronising, Shouldn't of been a surprise as they are owned by the worst retailer on the High street( Sports Direct)
I bought a pair of lonsdale tracksuit bottoms from Sports Direct, they fell apart within 6 weeks. Sports Direct refused to give a refund or exchange so I went straight to Lonsdale and was met with a total lack of care, they refused to help in any way whatsoever and kept saying it was a Sports Direct problem and not a Lonsdale problem. Even though Sports Direct own Lonsdale.
So basically Sports Direct/Lonsdale are knowingly selling substandard, poorly made clothing and then refusing to abide by consumer law concerning faulty goods. They are refusing to take ownership of a quality control issue in their Chinese sweat shops. If you read all of these reviews about Lonsdale and you still go out and buy the brand then you deserve what you get.

8 października 2021
Opinia niezależna
Oceniono na 1 z 5

Holes in my trainers

I baught a pair of Lonsdale trainer's around Christmas from Debenhams online. They arrived pretty promptly , obviously brand new and looked great.
I didn't start to wear them until recently. However, within just a few weeks ' a hole in the side of the trainer began to appear and got rapidly bigger until such a time that they've become unwearable. They are not cheap trainers and anyway that's beside the point this isn't fair wear and tear .
I am grossly disappointed with the response I received from Lonsdale who I provided photos of the trainers as requested to do. . I honestly thought brand credibility meant something ? They toell me there is nothing they can do and I should approach Debenhams - Talk about shirking responsibility!
This experience has put me off this brand completely and I would warn anyone :this isn't a credible company , who patently don't have faith in their own products do can't expect paying customers to have faith in them.
I hope someone from Lonsdale will read this and try and put the record straight.
Watch this space .

26 lipca 2021
Opinia niezależna
Oceniono na 5 z 5

lonsale uk are very good i bought a…

lonsale uk are very good i bought a tracksuit and i thought it was just the normal tracksuit turns out when i got it home it had f@g burns in it and thats the design i was originally looking for but couldn't find it im so happy and going back to find the tracksuit bottoms the f@g burn lonsdale edition are my all time favourites

15 czerwca 2021
Opinia niezależna
Oceniono na 2 z 5

CHEATED BY LONSDALE

I bought a top from Lonsdale as I've always been a fan of them for years being into boxing. I bought a top online for £24.99 and when I received it it was reduced to £7.99. Please don't be fooled by this company as the are intentionally selling reduced items at the original price after lowering mine by 70%, as was in my case. Contacting Lonsdale is useless too as they just said it was a mistake. No goodwill gesture or nothing to keep a new customer happy who would of gone on to buy a lot more stuff.

8 czerwca 2021
Opinia niezależna
Oceniono na 2 z 5

Du XL pour enfant??!!!

J'ai pris un short en XL ils m'ont envoyé un short XL 5 Years Old...
Ca n'a aucun sens.
Le reste des produits sont bien et la livraison et correct.
Je ne prendrai plus de risque de commander.

11 stycznia 2021
Opinia niezależna
Oceniono na 1 z 5

Purchased pants and t-shirts recently…

Purchased pants and t-shirts recently in grey colour, after few times wash become rubbish quality.
The pants purchased L size after few times wearing and wash the size become XXL and won't fit any more.
Also the t-shirt purchased XL size after few times wearing and wash the size become XXXL and won't fit any more.
So the quality really were rubbish.

15 listopada 2020
Opinia niezależna
Oceniono na 1 z 5

The stuff did not arrive, they cheated and took the money

I don't know how to how to reach them. Support
does not answer.The robot responds with a script to each of my messages. My stuff
taken by a stranger not from my country. It didn't come but completed!
Dhl from my country said that my stuff did not cross the border and did not call me. I live alone in an apartment. Why does a stranger sign my first and last name? I don't even know him. We don't even have such names in our country.
I don't know how return money or resend the stuff.
Customer Services sportsdirect.com - you are awful. If anyone knows how to get the money back, let me know.

28 sierpnia 2020
Opinia niezależna
Oceniono na 1 z 5

Unreliable and dishonest

Worst company you could ever think about ordering from. Failed to deliver the item for which I paid. Claimed it was because it was damaged in transit.

Told me to order and pay for it a second time without refunding the first purchase. I did so. Then they failed to deliver that one too and told me it was still awaiting collection by courier and would be with me in a couple of days.

Then I was told it could not be delivered because someone at my address had refused to receive it, which was an outright lie.

When I challenged them about who they had spoken to, they changed story their and told me it had been damaged in transit again.

There is a very good reason they don’t have a customer service number. Helps them avoid accountability. Avoid Lonsdale too, they are owned by Sports Direct.

The delivery company involved was Hermes. Again, no number to call if you have a problem.

At present, I am awaiting for more than £600 in refunds for the two failed orders. Let’s hope that doesn’t get “damaged in transit” too.

19 lipca 2020
Opinia niezależna

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