Super fast dispatch of my order and equally quick delivery by DPD Ordered on Thursday and delivered on Saturday. Excellent service from all of the team. Superb signature roast Cooling Towers coffee to... Zobacz więcej
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Great looking beans and super tasting strong coffee Tremendous cause Relatively local Excellent customer service Fast, free delivery Lots of choice to discover Cafeology provides my da... Zobacz więcej
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My husband and I have tried countless coffee beans since moving to the UK, and finding a good light roast hasn’t been easy. We both prefer lighter roasts, so we were thrilled to discover this brand.... Zobacz więcej
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This is my second review of Cafeology, although I actually subscribe to their Roastology retail store. I'm writing again because of the beyond outstanding customer service provided last week by Vicky... Zobacz więcej
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Informacje dotyczące firmy
- Palarnia kawy
- również w kategorii:
- Dostawca i producent napojów
- Hurtownia cateringowa
- Hurtownia herbaty
- Hurtownia kawy
- Producent ekspresów do kawy
Napisane przez firmę
Established in 2003, Cafeology is an independent Sheffield coffee roaster, specialising in the supply of freshly roasted speciality coffee to businesses, universities, hospitality venues, and workplaces across the UK. As a Sheffield-based coffee roastery in South Yorkshire, we have built a reputation for quality, reliability, and ethical sourcing through long-term relationships with coffee producers and trusted origin partners. All of our coffee is hand roasted and packed at our Sheffield roastery, giving us full control over freshness, consistency, and quality assurance. As an experienced speciality coffee roaster in Sheffield, we source only speciality-grade coffees with strong provenance, traceability, and sustainability credentials. Our range includes expertly developed espresso blends and single-origin coffees designed for professional coffee environments, from offices and cafés to education and contract catering. We offer same-day coffee dispatch from Sheffield on orders placed before 3pm, with next-day UK delivery available depending on location, ensuring customers receive freshly roasted coffee quickly and reliably. Beyond our products, we are known as a trusted Sheffield coffee roaster for our personal service, taking time to understand each customer’s requirements and providing ongoing support, advice, and transparent communication. Sustainability is central to everything we do as a Sheffield coffee roaster, from direct sourcing and recognised certifications to continuous improvements in packaging, logistics, and environmental impact. At Cafeology, we believe great coffee should not only taste exceptional, but also support responsible sourcing, long-term partnerships, and positive outcomes for people and the planet.
Cafeology - Great Coffee, Great Cause
Napisane przez firmę
- 100% Ethical in everything that we do
- Established since 2003 supplying speciality coffees to the out of home market throughout the UK and now deliver direct to your home.
Order before 3pm on weekdays for same day dispatch
Free deliveries for all orders over £15
Orders delivered within 3 working days
Dane kontaktowe
4 Vantage Park 2 Coborn Avenue , S9 1DA, Sheffield, Zjednoczone Królestwo
- 0114 255 8007
- info@cafeology.com
- store.cafeology.com
Cafeology Limited
5,0
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Always deliver!
I was recommended by a friend a few years ago and I’ve no regrets. The overall service is very good and I’ve no plans to change provider
21 kwietnia 2025
Odpowiedź od Cafeology Limited
were glad to have you onboard and thank you for your review Our Customer Service Manager will give you a call mid-June as discussed to see how your subscription is working for the timings of the orders
Another order received
Another order received. Always brilliant service by mail order. Well done
22 kwietnia 2025
Odpowiedź od Cafeology Limited
Thankyou for such a fantastic review its great to receive this kind of feedback
Love their products
Love their products. I’ve bought the Supernova coffee in both ground and bean form and it’s now a staple in my kitchen. I love it! Really great and quick service when I ordered online and I received a free sweet treat in my package too!
24 marca 2025
Odpowiedź od Cafeology Limited
we're so pleased to hear you love the Supernova blend and this always arrives quickly. Glad you enjoy the little treat too
Odpowiedź od Cafeology Limited
Thankyou for your review it is really appreciated and I will share this with the whole Teamology
Odpowiedź od Cafeology Limited
Thankyou for your review. I will pass your feedback onto the Driver too. We hope you enjoy your order
My favourite coffee
Always my favourite coffee (cooling towers), from my favourite roasters, with the best customer service and green credentials.
24 marca 2025
Odpowiedź od Cafeology Limited
Thankyou for such a fantastic review, its really appreciated, we're so pleasd Cooling Towers is your favourite
Always really quick delivery and great…
Always really quick delivery and great coffee. Top company.
15 marca 2025
Odpowiedź od Cafeology Limited
Thankyou for such a great review we're really pleased you are so happy with our coffee and the speed of delivery
Odpowiedź od Cafeology Limited
Thankyou We love to hear you had a great experience
Odpowiedź od Cafeology Limited
Thankyou for your review Thats great that you are sharing your coffee too
Odpowiedź od Cafeology Limited
Thankyou for your review, its great to hear that everything has gone well
Polite and caring support team
I received a complete, polite and speedy response to my complaint and the problem has been sorted.
27 lutego 2025
Odpowiedź od Cafeology Limited
Thank you for your review and your update. I'm sorry you had a complaint, thankyou for raising the issue so we could make amendments once you bought them to our attention. Thats why we appreciate feedback so much and I'm so pleased everything has been resolved.
Great service and great tasting coffee
Easy to order online with good descriptions of the products. Rapid and efficient shipping. The coffee tastes great. Having tried several blends, we settled for the Supernova Blend for a mocha pot coffee maker. This coffee has a lovely rich smell and a background chocolatey flavour that is a delicious way to wake up and kick-start the day. Will definitely buy this again at the very reasonable price.
24 lutego 2025
Odpowiedź od Cafeology Limited
Thankyou for your review. Our Supernova blend is certainly good for a good wake up coffee, especially first thing and great with a mocha pot as you have discovered. We look forward to hearing from you again.
Odpowiedź od Cafeology Limited
We're so pleased to hear you are continuing to enjoy our coffee and you share our ethics
Delicious coffee as well as a surprise…
Delicious coffee as well as a surprise chocolate that I shared with my daughter. Thank you 😊
1 marca 2025
Odpowiedź od Cafeology Limited
Thankyou for your great review. Its great to hear you enjoyed the surprise too
Communication is great over the phone
Communication is great over the phone
Website good many ways to pay
Delivery was excellent
Corrected my order error. This time i didn’t see a roast date just a best before date, and one of the three coffees had expiration jan26 delivery 28/2/25. (Edit :- I now see the L2 and the six digits following ,, , all dates 1- 3 weeks which I believe is the sweet spot ,, ,), like them to be roasted in the last two weeks ? Ethiopian fresh and tasty as ever.
26 lutego 2025
Odpowiedź od Cafeology Limited
Thankyou for your great review, glad we could help. I have spoken to our Roasters who have advised that the roast date is the batch code on the bag starting L2..... Our roast to delivery date is always as short as possible with different blends having different resting periods to ensure optimum taste so we do try to ensure delivery as soon as possible. However, as long as the coffee, once opened is stored in an air tight container and away from direct sunlight, it is usable for between 6 months to a year. I have fedback to our Roasters that you enjoy the Ethiopian coffee too.
Excellent as always and fast shipping
Excellent as always and fast shipping! True professionals and the coffee is the best!
19 lutego 2025
Odpowiedź od Cafeology Limited
Thankyou for such a great review I have shared your feedback to the whole Teamology
Cafeology have restored my faith in…
Cafeology have restored my faith in what true customer service is about. I had an unusual introduction to Cafeology, in that I had coffee in a restaurant and I was so surprised and delighted wit the taste that I asked the waiter for the details of their supplier.
I then contacted Cafeology, who explained that the actual blend for that restaurant was somewhat bespoke, but they emailed me the following day with best recommendations.
This was such a wonderful customer service that I ordered coffee immediately, and the coffee lived up to the overall experience.
Thank you to the team at cafeology for being about more than just coffee.
21 lutego 2025
Odpowiedź od Cafeology Limited
Thankyou for such a fantastic review, we're so pleased to hear you have had such a fantastic experience. It was our Office Manager James who helped you on this occasion and I will make sure he receives your feedback. Please just let us know if you need any further help in the future
Amazing Service
Always a great service, and this time particularly very impressed. Order midday Friday, arrived midday Sunday and loved the little touch of a caramel shortcake in the box as a surprise. Keep up the great work!
14 lutego 2025
Odpowiedź od Cafeology Limited
thankyou for such a great review The feedback means a lot to us and its always good to hear you have enjoyed the little surprise
Excellent experiences, fantastic coffee.
Collect in person is always an excellent experience. Friendly staff and prompt order turnaround within 24 hours when I order during the week.
The website is straightforward, and I appreciate the description of each coffee and the roasting scale and three word flavour descriptions. It's very helpful in finding a roast to suit your tastes and narrow your selection when choosing.
The roasts are so well done that even the darker roasts can be appreciated and never taste burnt or overdone if you take a little care with your brew. It's just great!
30 stycznia 2025
Odpowiedź od Cafeology Limited
what a fantastic review and we always enjoy your visits, we don't need any excuse to talk coffee. The feedback around the website is really helpful too, thankyou
Great coffee and excellent service
Great coffee and excellent service. First time customer, will be returning. 👌
24 stycznia 2025
Odpowiedź od Cafeology Limited
Thankyou for your great review It makes all of us at Teamology so proud when we get great feedback like this
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