Stone Tile Depot Recenzje 

837
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I paid a significant amount for my marble tile 4 months ago and still don't have it. There are known issues with the freight company and I wasted 3 full days for scheduled deliveries which never occur... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

John M and Kathy O at Stone Tile Depot made our day here at Reinforcements Inc. We are a nonprofit organization that restores the homes of military veterans and Gold Star spouses. We placed an order f... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Kathy was so helpful with my search for a backsplash tile. When the sample I ordered didn't meet my needs, she was ready with some alternatives. I would do business with her again.

Oceniono na 5 z 5

Had great experience working with Matt @ Stone Tile Depot. Thanks Matt! It's our first time ordering from them. Product came in very well packaged and with NO defects or damage. Thank you! We use... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z glazurą
  2. Dostawca naturalnych kamieni

Informacje przekazane przez różne źródła zewnętrzne

High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!

Stone Tile Depot - Direct From Factory

Napisane przez firmę

Low Price Guarantee
If you find a current lower price on an identical, in-stock item from any other store, we will match the price. The product must be a matching brand, quality, model number, and color. Just send us the ad, printout, or photo for validation. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges. Our friendly expert staff is knowledgeable in all kinds of natural stone applications such as kitchen and bathroom renovation. You can reach us by using our toll-free line: 1-800-622-8708

Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

837 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(837)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 133

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

the wrong product was sent and i was in…

the wrong product was sent and i was in a time crunch so i was left with no choice but to buy elsewhere, the cost of shipping this was a little steep but its a heavy product that was sent. upon reaching out i was instantly refunded by John Mentese including the shipping cost and i want to thank him for making this experience 5 star!

14 listopada 2025
Opinia niezależna
Logo Stone Tile Depot

Odpowiedź od Stone Tile Depot

Hello Barry,

We are very sorry for the wrong shipment. Looking forward to working with you in the near future.

Best Regards,
JJ
Stone Tie Depot

Oceniono na 5 z 5

Resolution for missing shipment

I recently had an issue with a missing shipment, and I was fortunate to be assisted by John M. He was quick to respond and handled the situation with professionalism. He kept me informed with any questions I had, provided clear next steps, and followed through to ensure the issue was resolved promptly. His helpful and proactive approach made a frustrating situation much easier to deal with. Great customer service—thank you!

24 września 2025
Logo Stone Tile Depot

Odpowiedź od Stone Tile Depot

Hello Elaine,

Thank you for your business and looking forward to working with you in the near future.

Best Regards,
JJ
Stone Tile Depot

Oceniono na 5 z 5

Great Packaging for Shipping

Great product. VERY WELL PACKAGED. I ordered a granite sample and it was extremely well packaged. Arrived quickly. I had ordered tiles from a different company a few years ago and they arrived broken - twice. I can’t see that happening with Stone Tile Depot because of how well they package their products for shipping.

2 listopada 2025
Opinia niezależna
Logo Stone Tile Depot

Odpowiedź od Stone Tile Depot

Hello Happy Customer,

Thank you for your comments and looking forward to hearing from you again.

Best Regards,
JJ
Stone Tile Depot

Oceniono na 5 z 5

Great Customer Service

Victor Uganda took person ownership of my issue and doggedly worked it until it was solved. Excellent customer service! Thanks Victor.

10 listopada 2025
Opinia niezależna
Logo Stone Tile Depot

Odpowiedź od Stone Tile Depot

Hello Alan,

We appreicated your business. Thank you very much.

Best Regards,
JJ
Stone Tile Depot

Oceniono na 3 z 5

Absolute Black Granite

Price, customer service, and shipping were all fantastic but the granite sample that I purchased had too many mineral specks for what I use it for.
I laser engrave granite memorials and the absolute black that I received is very nice but doesn't meet my requirements.

10 października 2025
Logo Stone Tile Depot

Odpowiedź od Stone Tile Depot

Hello Steve,

I am sorry to hear that you weren`t happy with the sample you received. No worries, we are going to refund the charge back to your account.

Best Regards,
JJ
Stone Tile depot

Oceniono na 5 z 5

Great selection of tile

Great selection of tile. I was able to match my existing tile.

Shipment was fast and well protected.

31 października 2025
Opinia niezależna
Logo Stone Tile Depot

Odpowiedź od Stone Tile Depot

Hell Shawn,

Thank you for your comments. Looking forward to working with you in the near future again.

Best Regards,
JJ
Stone Tile Depot

Oceniono na 5 z 5

Victor was very helpful in providing us…

Victor was very helpful in providing us a quick quote and speedy shipping for our customers pool. would buy from this company again as long as marble arrives as advertised

6 listopada 2025
Opinia niezależna
Logo Stone Tile Depot

Odpowiedź od Stone Tile Depot

Hello Mick,

Thank you for your business. We like to hear from you soon.

Best Regards,
JJ
Stone Tile Depot

Oceniono na 1 z 5

Terrible Experience with Stone Tile Depot!

I would not recommend purchasing tile through Stone Tile Depot! I had a horrible experience working with them trying to return excess tile. The company is not customer-friendly and in many cases was unresponsive when I reached out for help.

If StoneTile would like to provide me with a specific number to reach out to for further discussion about my order, I would appreciate that.

22 czerwca 2025
Opinia niezależna
Logo Stone Tile Depot

Odpowiedź od Stone Tile Depot

Dear Customer,

I am sorry to hear your dissatisfied experience with us. If you give us little more information to understand the situation, perheps we can resolve the problem. Thank you.

Best Regards,
JJ
Stone Tile Depot

Oceniono na 5 z 5

Ana rojas was great to work with and…

Ana rojas was great to work with and got my order to me quickly!

30 października 2025
Opinia niezależna
Logo Stone Tile Depot

Odpowiedź od Stone Tile Depot

Hello Austin,

We appreciated your business and comments. Thank you. Looking forward to working with you in the near future.

Best Regards,
JJ
Stone Tile Depot

Oceniono na 5 z 5

Ana was wonderful

Ana was wonderful, so helpful and so efficient. I also appreciated the delivery service being accomodating and giving a reasonable window (not expecting my client to be in all day!)

24 października 2025
Opinia niezależna
Logo Stone Tile Depot

Odpowiedź od Stone Tile Depot

Hello Laura,

We appreciated your comments. Thank you for your business.

Best Regards,
JJ
Stone Tile Depot

Oceniono na 5 z 5

Got everything done, even having issue with website

I had an issue with website, but it was solved via chat in minutes, with minimum actions.

22 października 2025
Opinia niezależna
Logo Stone Tile Depot

Odpowiedź od Stone Tile Depot

Dear Customer,

We are pleased to hear that chatting with us cleared the confusion. Thank you.

Best Regards,
JJ
Stone Tile Depot

Oceniono na 5 z 5

Ana has been great

Ana has been great. I am looking forward to ordering more tile from her very soon.

1 października 2025
Opinia niezależna
Logo Stone Tile Depot

Odpowiedź od Stone Tile Depot

Hello John,

Thank you for your business... Looking forward to working with you in the near future.

Best Regards,
JJ
Stone Tile Depot

Oceniono na 5 z 5

Ana was SO helpful from start to…

Ana was SO helpful from start to finish! We have not installed the tile yet, but it will surely look beautiful in our bathroom!

23 września 2025
Opinia niezależna
Logo Stone Tile Depot

Odpowiedź od Stone Tile Depot

Hello Amanda,

Thank you for your business. I hope all goes well.

Best Regards,
JJ
Stone Tile Depot

Oceniono na 5 z 5

I taught customer service for 30 years

I taught customer service for 30 years. Your team is excellent. You made the process easy and quick and you answered all my questions. I may be ordering more tile very soon..
Thank you.

8 września 2025
Logo Stone Tile Depot

Odpowiedź od Stone Tile Depot

Hello Cathy,

Thank you for your comments and looking forward to working with you in the near future.

Best Regards,
JJ
Stone Tile Depot

Oceniono na 5 z 5

Ana was amazing

Ana was amazing. She answered every question. Ana me feel confident with my purchase.

1 października 2025
Opinia niezależna
Logo Stone Tile Depot

Odpowiedź od Stone Tile Depot

Hello Laura,

Thank your for your kind comments. Looking forward to working with you in the near future.

Best Regards,
JJ
Stone Tole Depot

Oceniono na 5 z 5

Customer service at its best :)

Ana was so very helpful when we had the wrong item sent. She solved the problem for us quickly. She is always available when I call. If she is on another call, she returns my call right away.
The stone tile we ordered for our customer is beautiful and of good quality. Our customer is very pleased. Thank you

1 września 2025
Logo Stone Tile Depot

Odpowiedź od Stone Tile Depot

Hello Patricia,

It has been our pleasure to serve you and we hope we see you again soon.

Best Regards,
JJ
Stone Tile Depot

Oceniono na 5 z 5

Very responsive and personal service.

Very responsive and personal service.

17 września 2025
Opinia niezależna
Logo Stone Tile Depot

Odpowiedź od Stone Tile Depot

Hello Wynd,

Thank you for your business. We really appreciated. Keep us in mind for your next project.

Best Regards,
JJ
Stone Tile Depot

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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