Automatic Driving School Recenzje 

378
•
Wynik TrustScore: 5 na 5

5,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Stoke driving school is a phenomenal establishment with instructors at the top of their field. In my case, my instructor was Ibraheem. He taught me from scratch and has guided me to a full li... Zobacz więcej

Oceniono na 5 z 5

My driving instructor Stuart was really helpful. Coming from an anxious driver, he really made driving enjoyable and I couldn’t have passed my driving test without his help

Oceniono na 5 z 5

I’ve had a great experience learning with Vincent. He has been very patient and understanding, and always finding ways to adapt his teaching so that I can get a better understanding. All the practice... Zobacz więcej

Oceniono na 5 z 5

I had lessons with Ibraheem from Stoke Driving School. He helped me pass my test first time. I chose the intensive course option (15 hours over 10 days). We covered all the aspects required for passin... Zobacz więcej

Informacje dotyczące firmy

  1. Szkoła nauki jazdy

Napisane przez firmę

We offer Automatic Driving Lessons


Dane kontaktowe

5,0

Doskonała

Wynik TrustScore: 5 na 5

378 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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5,0

Wszystkie recenzje

(378)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 78

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Oceniono na 1 z 5

Paul Tomlin

For anyone thinking to book with Paul Tomlinson save yourself the hustle!!!! Very unreliable always have to chase him up for lessons and he doesn’t bother replying. Been chasing him up since December coming up to the end of January just chasing him up every week wouldn’t recommend very unprofessional.

20 stycznia 2025
Opinia niezależna
Logo Automatic Driving School

Odpowiedź od Automatic Driving School

Dear Sandra

Thank you for sharing your concerns and feedback. We are very sorry to hear about your experience, and we truly apologize for any inconvenience caused. This is not the level of service we strive to provide at Stoke Driving School, and we take your comments very seriously.

If your test booking was delayed, that may have contributed to the scheduling issues, but this is no excuse for poor communication or any frustration you’ve experienced. We will ensure this matter is addressed with the instructor involved to prevent similar issues in the future.

We value your feedback and would like the opportunity to make things right. Please contact us directly at admin@stokedrivingschool.com so we can understand the situation further and take the necessary steps to improve.

Thank you again for bringing this to our attention, and we apologize for falling short on this occasion.

Kind regards,
Stoke Driving School Team

Oceniono na 4 z 5

Things have gone downhill.

So I very rarely like to write things like this, when I used to be with Rob honestly one of the most amazing instructors I had this was two years ago. Unfortunately I moved away for work, and looked to get my lessons again and went this time with Tom. Now this is partly on me for not raising these issues sooner.

So first lesson was brilliant got on well, had a laugh and learned a lot. It goes down from here, so I deposit £370 for 10 hours of lessons.

On to the second lesson, he forgets he has a prior appointment (okay it happens) I happily rearranged, then cross booked me with another student again apologises. (Again no worries it happens). Finally have my second and ironically final lesson.

Wakes up on the 6th October he is feeling unwell, at this point I'm getting irritated I'd hope understandably so.

I then have to chase him to rearrange the lesson, which took four days to resolve.

I then ask for a refund or to actually give me the lessons I paid for of £370.

We arrange to then have a lesson for the 20th. Which again gets cancelled. Again no attempt to rearrange, except this time they also charge me for their cancellation.

So I ask for a refund just for the 8 of the 10 hours owed. I keep getting told it will be with me and this has been ongoing since the 28/10/2024 and still no refund.

I have evidence of all the screenshots of the communication between me and the instructor to evidence this.

I'm severely disappointed in the service as mentioned at the start and one of the savings graces of the organisation is Rob.

Spoke to the owner today, agreed to get a refund it's come directly from himself and he apologised over everything that had happened and understood my frustration. Couldn't be happier with the resolution.

6 października 2024
Opinia niezależna
Logo Automatic Driving School

Odpowiedź od Automatic Driving School



Dear David

Thank you for reaching out and sharing your experience with us. Firstly, I’d like to sincerely apologize for the frustration and inconvenience this situation has caused you. This is certainly not the level of service we aim to provide, and I understand your disappointment.

To address your concerns, I want to inform you that Thomas is no longer part of our team. Unfortunately, his actions have left us with several issues to resolve, and your situation is one of our top priorities.

To ensure you receive the service and resolution you deserve, I kindly ask you to call our office today on (01782) 957071. We will work with you to sort out this matter, including arranging for the money owed to you by Thomas to be refunded. Additionally, we will take steps to ensure you are happy with the service moving forward.

Once again, I deeply regret the experience you’ve had and appreciate your patience as we work to make things right.

Best regards,
Paul Tomlin
Stoke Driving School

Oceniono na 5 z 5

My instructor (Mr Dilip) is a good Teacher

My instructor (Mr Dilip) is a good human being. He has a technique of making you understand driving and never got tired of correcting me on a particular fault. He saw my struggles and always reassured me that I would be a good driver. unlike other instructors who had no plan to make you a driver as soon as possible(i.e. others book lessons to get more money), Mr Dilip's well-structured teaching approach helped me gain confidence in passing the test in a few weeks. He's a very good driving instructor without a doubt.

28 października 2024
Opinia niezależna
Oceniono na 5 z 5

The best

Andy has been the best instructor, patient, understanding and so funny. He made me feel so comfortable from the get go, the best hype man

28 października 2024
Opinia niezależna
Oceniono na 5 z 5

Like to thank Ben for his knowledge and…


Like to thank Ben for his knowledge and patience and most of all having me on a intense course , I tried loads of instructors and they weren’t interested and I needed Saturdays but Ben was willing to do that witch is much appreciated, Bens a brilliant instructor and even better bloke and highly recommended, keep you Carm and believes in you once again ben thank you see you on the road pal

19 października 2024
Opinia niezależna
Oceniono na 5 z 5

Andy believed in me!

Andy is an amazing, patient and most encouraging instructor. I had 3 previous independent instructors, but he was by far the best! I was able to gain confidence and learn to drive safely in a short time after struggling to get behind a wheel for many years. Thanks for all your support 🙏 I passed my test and I feel confident being on the road on my own.

19 października 2024
Opinia niezależna
Oceniono na 5 z 5

All round excellent experience

Having tried various driving instructors and schools before I can genuinely say that this is best experience I have had. Damien made me feel calm and relaxed from day one which for an anxious driver was really important. I eventually even enjoyed driving which for me was a big step. I passed my test first time and this was down to the excellent teaching that I received.

17 października 2024
Opinia niezależna
Oceniono na 5 z 5

Andy Garner, great Automatic instructor.

My instructor Andy Garner was the perfect person to teach me. He was very personable, knowledgeable and keen to make sure that when I got out on the road post test that I was prepared to be as safe and alert a driver as possible. I was taught to drive, not just to pass the test. Also Andy not only pointed out any issues in a safe and timely manner but armed me with the knowledge to improve whilst impacting other drivers as little as possible.
Great guy and great teacher.

17 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Best driving school ever!

Couldnt recommend this driving school more, i will literally be telling everyone i know to use stoke driving school! The instructors are amazing, really patient, such genuine lovely people who will help you as much as they can to get that pass! Brilliant methods of teaching and always consistent, i thought id never pass especially with my nerves but damien was always really patient and understanding and just overal brilliant! Thank you so so much!

20 września 2024
Opinia niezależna
Oceniono na 5 z 5

My instructor was Ben Heath

My instructor was Ben Heath. I've had lessons from different instructors in the past and always given up on them but with Ben I felt completely at ease, he has a very professional, calm and patient approach. I am 40 years old now and can get quite anxious but Ben helped me to believe in myself and with his skills and extensive knowledge he has given me the confidence and push I needed to pass! Thank you so much!

18 września 2024
Opinia niezależna
Oceniono na 5 z 5

Top of the line driving company and Instructor.

Had the best experience with company and booking system for lessons, but most importantly, Andy was the best instructor I’ve had. He was ever so professional and patient. He was very encouraging and made sure my confidence increase whilst on road. No lessons were full of anxiety or stress thanks to him as he made sure lessons were informative but made learning fun. That’s what sets him apart from many instructors out there. Overall, cannot recommend instructor & company enough.

6 września 2024
Opinia niezależna
Oceniono na 5 z 5

Damien was great!

Damien was very clear, concise and patient, a great teacher and helped me pass first time! Highly recommend :)

28 sierpnia 2024
Opinia niezależna

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