Sterling (UK) Associates Recenzje 

50
Wynik TrustScore: 4 na 5

3,8

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Much is promised. Nothing happens. After a year of chasing they say they believe there are no grounds for a challenge. That’s after a year of being told everything is on track. I was told by anoth... Zobacz więcej

Oceniono na 5 z 5

Sterling UK Associates were fantastic! They reduced our business rates by a significant amount, and the whole process was smooth and efficient. Their team was knowledgeable and professional throughout... Zobacz więcej

Oceniono na 5 z 5

Sterling UK Associates made a complex process simple. They took the time to understand our situation and provided expert guidance that led to a large reduction in our business rates. Their communicati... Zobacz więcej

Oceniono na 5 z 5

Couldn't recommend Sterling more. Paul is not only an incredibley likeable character, he's also very good at his job... he managed to save me almost £10,000 per year! Thank you Paul

Informacje dotyczące firmy

  1. Usługi dla biznesu

Napisane przez firmę

Sterling (UK) Associates is a professional organisation specialising in the field of business rates. Our dedicated teams of specialists provide an exceptional service to business occupiers throughout the country. We possess the commitment to ensure that our clients rate liabilities are minimised for a variety of businesses.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

50 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 20% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(50)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
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Oceniono na 5 z 5

Highly Recommended Sterling…

Sterling UK Associates were fantastic! They reduced our business rates by a significant amount, and the whole process was smooth and efficient. Their team was knowledgeable and professional throughout. They even secured us a rebate we didn’t know we were entitled to. Their expertise saved us a lot of money, and we couldn’t be more grateful. I highly recommend their services to anyone looking to reduce their business rates.

11 września 2024
Oceniono na 5 z 5

Professional and Thorough…

Sterling UK Associates handled our case with professionalism from start to finish. They took the time to explain each step, kept us informed, and made sure we understood what was happening throughout the entire process. Their team worked tirelessly to ensure that we received the maximum reduction in our business rates. Their attention to detail and expertise is unmatched. Wouldn’t hesitate to recommend them to any business owner.

17 września 2024
Oceniono na 5 z 5

Top-Notch Service...

Sterling UK Associates delivered top-notch service. They reduced our business rates dramatically, and their team was always available to answer our questions. We saved a lot of money thanks to their hard work and expertise. They are professional, knowledgeable, and a pleasure to work with.

21 sierpnia 2024
Oceniono na 1 z 5

Avoid no saving on business rate

They were confident they will reduce my business rates, no pb. Ask few thousands to set up the appeal. ! year after (and a lot's of chase) my rates are finally fine. Avoid at all cost

27 sierpnia 2024
Opinia niezależna
Logo Sterling (UK) Associates

Odpowiedź od Sterling (UK) Associates

Hi Alex,

We take your feedback seriously and would like to address the concerns you've raised. First and foremost, it's important to clarify that your case is still very much active. Our team has been working diligently on your behalf, and we are contracted to appeal your business rates valuations until the close of the 2029 rating list. At this point, we have been appointed for less than a year.

The delays you've mentioned are largely due to recent legislative changes following Labour’s rise to power, which have impacted case negotiations industry-wide. These external factors are beyond our control, but we continue to work tirelessly to secure the best possible outcome for your business.

We are committed to securing the best possible result for your business rates, and we encourage you to refrain from making misleading statements while your case is still active. If you have any concerns, we are more than willing to discuss them directly with you.

Oceniono na 5 z 5

Great service - good price

Great service, great outcome, do what they say and when they say it, communication was good. Paul was great from start to finish, I thought they were fairly priced, was definitely worth it from my perspective.

10 czerwca 2024
Opinia niezależna
Oceniono na 4 z 5

Its not a simple or quick process

Its not a simple or quick process, you get asked to provide a lot of detail about buildings/sizes/leases etc but if it was simple we would all do it ourselves. I recommend Sterling, they wade through the paperwork for you and we have achieved a lower rates bill by using them.

28 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Promised a lot and delivered nothing

Cold email promised a meaningful saving on the rates bill for our office. I provided a considerable amount of information and their initial assessment was that the company could save almost £13k per annum across our various rates accounts and a "considerable sum" in respect to the backdated element. After paying an initial fee and providing more information, matters slowed down and they were very poor at providing updates on the progress of the challenge to the VOA. Ultimately, I followed up in March and was informed they could not dispute the rateable value and "no challenges were possible" by a M. Hickman. I was very surprised that no one at Sterling had proactively reached out to inform me and have had no response to understanding what has changed in the intervening period when they performed their initial assessment. I have been left feeling scammed by the experience and wanted to provide this cautionary tale when using such firms...

13 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Sterling Associates Ltd contacted us in…

Sterling Associates Ltd contacted us in September 2022 initially someone called Paul Harrison Client services who was relentless, then Carly Peet again relentless. I said no and then was contacted again by Paul and decided to go ahead more fool me. Then in June 2023 I was contacted by a Marjory Hickman with a barrage of questions we had already answered who told us that valuation office were looking into this claim. I again wrote on the 14/03/2024 and have received no answer. I am very disgruntled this company received an upfront payment from us I would urge anyone contacted by this company to tread carefully. Instead of saving us money they seemed to have cost us more with their fee.

15 marca 2023
Opinia niezależna

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