This company makes it easy to engage with and are very responsive to orders and requests! StepsWeb is an effective, structured programme to support learners who are struggling in literacy.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It’s great my step son has had some difficulties with grammar and it has helped him a lot. It is also improving his spelling, paired with the work book it’s easy for him to practice before applying wh... Zobacz więcej
The students find it more age-appropriate than other programs. (Upper elementary) It's highly rewarding and giving them 5 points towards the tresure box for every coin they win keeps them engaged and... Zobacz więcej
Great program and worth our while; however, it is a frustrating process to get an invoice. & it would be helpful if students could re-sit placement tests six monthly or have some sort of prom... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
StepsWeb is a unique, student-centred solution that adapts to each learner and follows a structured, cumulative literacy progression. StepsWeb is particularly effective as a whole-class resource, particularly for individuals with dyslexia and other learning challenges. StepsWeb enables every teacher to effectively monitor students, generate comprehensive reports, and tailor the program to each individual’s literacy needs quickly and efficiently. Often referred to as the specialist tool built for non-specialists, StepsWeb equips teachers with the tools required to enable every student to succeed without overwhelming amounts of paperwork.
Dane kontaktowe
576 Oxford Road, 7471, Rangiora, Nowa Zelandia
- info@stepsweb.com
- stepsweb.com
4,7
Doskonała
165 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 33% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I find the variety of word lists very…useful.
I find the variety of word lists very practical, I like the make my own lists as well, I like the pintables function
6 sierpnia 2024
Odpowiedź od StepsWeb
Thanks for your review. We strive to make StepsWeb easy to use so it saves time for teachers and administrators.
We are happy to help with anything else.
Quality support.
Wonderful help desk. Smooths out any issues with clear guidelines and pleasant manner. Top marks. Programme excellent too!!
5 sierpnia 2024
A fantastic programme for young…
A fantastic programme for young learners, very engaging.
The students love the step man colouring comp. This beings out their creative side.
The team at steps web are super helpful and a pleasure to chat with.
25 lipca 2024
Support
The support received for an issue I had wasn't enough. I am time poor and need a reader friendly quick fix to issues. Providing a variety of ways to solve a problem perhaps using visuals, Zoom meets or video links would be helpful. My issue hasn't been resolved.
19 lipca 2024
Odpowiedź od StepsWeb
Hi Davene
We are surprised to learn that you don't think you have received enough customer support. I can see we have sent you several emails, offered email and phone support, and updated your StepsWeb account after it was renewed.
The onboarding emails sent to you contain links to our Support Site and YouTube channel where you can find all the information you need to use StepsWeb including bite-sized how-to videos.
You are welcome to get in touch with us at any time so we can resolve any outstanding issues with your StepsWeb licence.
Harms Hands
Some of the words sound similar and it just isn't well executed. The way you input in some activities is brutal for trackpad users and not fun for anyone. Some people (me included) think the pronounciations are awful too.
2 sierpnia 2024
Opinia niezależna
Odpowiedź od StepsWeb
Thank you for your feedback. We're sorry to hear about the difficulties you've encountered.
To help with similar sounds, we recommend using headphones, as they can make distinguishing words easier. Additionally, clicking to hear the sentence can be helpful if you're unsure about a word.
We understand that using a trackpad can be challenging and slower. If possible, we suggest using a mouse or a touch device for a better experience.
If you could let us know which words you think are pronounced incorrectly, we'll definitely review them. Your input is valuable to us, and we're committed to making improvements.
Thank you for helping us enhance our service.
Independence and Creativity with StepsWeb
The StepsWeb program has been so successful with our students. It encourages them, rewards them and creates independence in their learning.
15 lipca 2024
The programme is next level brilliant
The programme is next level brilliant - however the most impressive thing has been the support we have received during the whole implementation process.
20 lipca 2024
Claire who I deal with always responds…
Claire who I deal with always responds quickly when I ask questions.
The tamariki love their Steps Web time and often work at home on it too.
2 lipca 2024
Odpowiedź od StepsWeb
Thanks, Sandra. Your feedback means a lot to us! If you ever need a hand with anything, please feel free to reach out.
Steps Web is easy to use.
It was easy to add subscriptions and change the users. The weekly feedback is informative. The website is mostly user friendly.
Thanks.
25 czerwca 2024
Odpowiedź od StepsWeb
Thank you for sharing your experience with others. We’re here to provide top-notch support and resources for your literacy needs. Don't hesitate to get in touch if you have any questions or feedback!
Great tutoring product
It’s been really helpful in bringing my daughter up to her age level
24 czerwca 2024
Odpowiedź od StepsWeb
Your feedback means a lot to us! If you ever need a hand with anything, please feel free to reach out.
Very easy process to resubscribe
Very easy process to resubscribe. Great to have the instructions provided.
Thanks StepsWeb Team!
1 lipca 2024
Odpowiedź od StepsWeb
We're thrilled to have you as part of the StepsWeb community and look forward to supporting your student's learning.
Awesome product which suits almost all…
Awesome product which suits almost all learners. Just the right amount of gamification and it gets results!
25 czerwca 2024
Odpowiedź od StepsWeb
Thank you for your review of StepsWeb! We're delighted to hear you are getting results using StepsWeb. If you ever need a hand with anything, please feel free to reach out.
Fantastic option
Could you add some additional options to make the memory tests and reading comprehension easier. For the memory test - easy options to set to max of 2 words. For the reading comprehension - shorter texts. My son has hemiplegia and dyslexia and dyspraxia. Memory tests and reading aloud are super hard.
Otherwise he really likes using StepsWeb!
1 czerwca 2024
Odpowiedź od StepsWeb
Hi Ruth, we are thrilled to have you as part of the StepsWeb community, and look forward to supporting your son's learning adventures further. We will email you with options for the memory test and reading comprehension.
The website works so well
The website works so well. The variety of exercises makes it very acceptable to reluctant learners.
30 maja 2024
Odpowiedź od StepsWeb
Hi Esme, thank you for the wonderful review! We’re delighted to hear StepsWeb is making a positive impact. If you ever need a hand with anything, please feel free to reach out.
Easy to logon and purchase more…
Easy to logon and purchase more licenses the students enjoy the programme
30 maja 2024
Odpowiedź od StepsWeb
Thanks, Leanne. It’s fantastic to hear your students enjoy using StepsWeb. Feel free to get in touch if we can help with anything else.
We find Stepsweb easy to use
We find Stepsweb easy to use, quick to get new licences and great to help raise our literacy achievement.
27 maja 2024
Odpowiedź od StepsWeb
Thank you for sharing your experience with StepsWeb! We're thrilled to hear you are getting success from using StepsWeb.
Odpowiedź od StepsWeb
Thank you for the kind words! We’re excited to hear about the positive impact StepsWeb is having.
Doświadczenie Trustpilot
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