food improvement request. Provide a salad buffet with undressed salads and other low calory food. Also steamed veg again low calorie healthy options. Thank you. Provide decaf real coffee not just... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This was our first time using the Dublin -> Holyhead and return sailing on the Stena Estrid with a cabin.. We have an 8-month-old baby, so the cabin was a great addition to our trip! Everyt... Zobacz więcej
Reakcja na opinię
The sailing from Holyhead was an hour late. While boarding the foot passengers, the bus to the ship spent 45 minutes with a full load of passengers at the loading ramp waiting to be allowed on. Thankf... Zobacz więcej
Ive been using rosslare to Fishguard lately I understand ships need upgrades perfectly fine....thank you for my 50 percent discount on next crossing with should be around July...hope ship ready for ne... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Stena Line Ireland
Napisane przez firmę
At Stena Line, we make travelling by sea between Ireland, Britain, and beyond simple, comfortable, and enjoyable. For over 60 years, we’ve been proudly connecting people and places across Europe — and helping Irish travellers sail the easy way.
Whether you’re off on a family break, a business trip, or visiting loved ones, you can count on cosy cabins, great food, and plenty of onboard entertainment. Travelling with kids or pets? We’ve got dedicated areas for them too. Our modern ferries, friendly crew, and commitment to making every journey smooth mean you can simply relax and enjoy the crossing.
- Ferries from Ireland
- Dublin – Holyhead
- Rosslare – Fishguard
- Belfast – Liverpool
- Belfast – Cairnryan
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across Northern Europe. If you’re travelling between Denmark, Sweden, Germany, Poland, or Latvia, explore our wider network for an easy and scenic way to get around.
Good to know
We don’t charge extra for luggage — car passengers can bring what fits in their vehicle, and foot passengers can carry what they can manage (up to 23kg per item).
Book your next trip
Visit www.stenaline.ie to find timetables, fares, and our latest offers. Use the Low Fare Finder for the best prices or upgrade to Flexi or Premium for more comfort and flexibility.
Dane kontaktowe
Irlandia
- stenaline.ie
3,9
Dobra
336 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We went on day trip which was…
We went on day trip which was unbelievable value at 12e each. Have done this many times previously and I can never fault stena line. The service and customer care is second to none and the facilities on board are above average they are first class. The food on board is delicious and reasonably priced and of very good quality. All in all it is an excellent trip with an excellent company and will be definitely partaking again. Keep up the good work.
9 maja 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for sharing your 5 star review. We’re delighted to hear you enjoyed such great value, along with our service, facilities, and food 😊. It’s wonderful to know you continue to choose us, and we look forward to welcoming you on board again soon.
Regards
Dave
Stena Line
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re pleased to hear you found our staff friendly and the service on time 😊. We appreciate your feedback regarding the bus and will pass this on to our team. We hope to welcome you on board again soon.
Regards
Dave
Stena Line
Great journey
Great journey. Good price. Nice staff..
We bought a cabin at the last minute and on board and it was very well priced.. and much needed at the time..
12 maja 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted you enjoyed your journey, found great value, and that our team looked after you well 😊. It’s great to hear the cabin was a welcome addition when you needed it. We hope to see you on board again soon.
Regards
Dave
Stena Line
Fab service
Fab service! Would be a good idea to sell mini shampoo and conditioner in the shop. Would be fab if hairdryer was also supplied. Breakfast was nice too. Thank you all for making a stressful trip easy!
8 maja 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re so pleased to hear you enjoyed the service and breakfast, and that we could make your journey easier 😊. We really appreciate your suggestions and will be sure to pass them on to our team. We hope to welcome you on board again soon.
Regards
Dave
Stena Line
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re pleased to hear your sailing was calm and that everything ran on time. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Was on The Estrid
Was on The Estrid. Lovely clean boat. Had breakfast which was nice, but bit overpriced in my opinion. Found staff were a little rude this trip.. Which I was surprised by as the last time I was on The Estrid the staff were chatty and friendly.
9 maja 2026
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for your review. We’re pleased to hear you found the ship clean and enjoyed your breakfast, although we’re sorry you felt it was overpriced.
We’re particularly disappointed to hear about your experience with our staff, as this is not the level of service we aim to provide. Your comments will be shared with our onboard team.
We hope to welcome you back onboard in the future for an improved experience.
Regards
Dave
Stena Line
We got the regular experience on way up…
We got the regular experience on way up and on the way back we got the premium, definitely worth the money, the free food and drink selection was delicious, the quietness made it so relaxing. The staff were very good and friendly. If i had one bit of constructive criticism it would be that they had better entertainment on the Tv’s! :)
12 maja 2026
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re delighted to hear you enjoyed the Premium experience and found it relaxing, with great food and friendly service.
We appreciate your suggestion regarding the onboard entertainment and will share this with our team.
We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Staff were very friendly and trip was…
Staff were very friendly and trip was very enjoyable 😉
12 maja 2026
Odpowiedź od Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re delighted to hear you enjoyed your trip and that our staff made a positive impression.
We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Very comfortable
Very comfortable, spacious and clean ship. Good service from staff. Nice prompt departure and arrival time
11 maja 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear you found the ship comfortable, clean, and spacious, and that our staff provided good service. It’s also great to know your sailing departed and arrived on time. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your review.
We’re sorry to hear that boarding felt slow and frustrating travelling with a bike and we will pass your comments and feedback on to our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
food improvement request
food improvement request. Provide a salad buffet with undressed salads and other low calory food. Also steamed veg again low calorie healthy options. Thank you.
Provide decaf real coffee not just instant decaf.
Don't charge 1 pound sterling for a cup of hot water!
Ticket price is high enough!!
Also link up with Irish ferries so you both can answer queries on time tables etc.
7 maja 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for sharing your review.
We appreciate you taking the time to share your ideas around healthier food options, beverage choices, pricing, and communication.
Your comments have been shared with our team to help improve our onboard offering.
We hope to welcome you onboard in the future.
Regards
Dave
Stena Line
Late and poorly managed
The ferry’s bar closed only an hour into a 4 hour ferry ride and on the way back it was delayed by an hour. Go for Irish Ferries instead, this crowd are brutal.
10 maja 2026
Opinia niezależna
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your review.
We’re sorry to hear about your experience, particularly the early bar closure and the delay on your return journey. We understand how disappointing and frustrating this must have been.
If you wish to discuss this further please contact our customer services team via the contact form on our website at stenaline.ie/contactform
Regards
Dave
Stena Line
Duty free shop very small.
Staff lovely. Food ok. Duty free selection very poor on this ship as area very small
2 maja 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your review. We’re pleased to hear you found our staff lovely and the food satisfactory.
We’re sorry, however, that you were disappointed with the duty-free selection onboard. Your comments have been shared with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Staff were very polite and helful the…
Staff were very polite and helful the ship was nice and clean and seating lovely
Boarding and disembarking was faultless
Food was very good
9 maja 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear you enjoyed the service, cleanliness, and food onboard, and that your journey was smooth throughout. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Always very happy with Stena Line
Always very happy with Stena Line, but Dublin Port never issues Premium loading when Holyhead always do, my only criticism is that we travel in the lounge but pay more for food than seems reasonable, we will travel with Stena Line because of the additional perks through AXA Insurance.
10 maja 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re pleased to hear you enjoy travelling with us and value the service we provide.
We’re sorry for the inconsistency you’ve experienced with premium boarding in Dublin and for your concerns regarding food pricing. Your comments have been shared with our team.
We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your review. We’re pleased to hear everything went smoothly and that you had a good experience onboard. We hope to welcome you again soon.
Regards
Dave
Stena Line
Overall very good
Overall very good. It took a long time to get off the boat in Dublin.
It is hard to hear the announcements on the ship...could this be improved?
Thank you for a pleasant trip.
10 maja 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your review. We’re pleased to hear you had a pleasant trip overall.
We’re sorry to hear about the delay when disembarking in Dublin and the difficulty hearing onboard announcements. Your comments have been shared with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
The Ben my Chree isn’t in the same…
The Ben my Chree isn’t in the same class as previous Vessels on the Rosslare-Fishguard route and lacks some of the more usual comforts.
10 maja 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your review. We’re sorry to hear that the vessel did not meet your expectations, particularly compared to previous ships on this route.
We appreciate you sharing your comments, and these have been passed to our team.
We hope to welcome you back onboard in the future for an improved experience.
Regards
Dave
Stena Line
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear you had an efficient and stress-free experience with us. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
The short sea journey is very…
The short sea journey is very convenient. Better use of the large TV screens at each port to give information on boarding any any delays to boarding times would help
9 maja 2026
Odpowiedź od Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re pleased to hear you find the short sea route convenient.
We appreciate your suggestion regarding better use of the information screens at the port to provide updates on boarding and delays, and this has been shared with our team.
We hope to welcome you back onboard again.
Regards
Dave
Stena Line
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.