Steak King Recenzje 

413
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Overall the process of purchases is smooth and satisfactory. The date of delivery can be chosen to suit our own planning and schedule. Prices are attractive in most cases. Even better if more diversi... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Edit - Steak King responded immediately when they saw my original review and they generously offered a significant store credit to enable me to reorder. I look forward to a better experience when co... Zobacz więcej

Oceniono na 4 z 5

Have been buying from Steak King for a while... overall good service and quality of Meat. But Technical glitches affect over user experience. 1.) Used loyalty points to redeem coupon, but wa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Been ordering a lot from Steak King lately. Good meat, good price. My wife and I are enjoying their products so far. The last order had a few bumps around which coupon or promo code could be use... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostarczanie produktów spożywczych
  2. również w kategorii:
  3. Dostawca produktów mięsnych
  4. Steki
  5. Targ rybny

Napisane przez firmę

Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

413 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 69% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(413)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 220

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Good Beef Wellington

Their beef wellington was great. I followed their instructions and it was cooked perfectly.

31 grudnia 2025
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Odpowiedź od Steak King

Thank you for your kind feedback! We’re glad to hear the Beef Wellington turned out perfectly and that the instructions were helpful. Enjoy, and we hope to serve you again soon.

Oceniono na 5 z 5

Stable quality

29 grudnia 2025
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Odpowiedź od Steak King

Thank you for your feedback! We’re glad to hear you’re happy with the consistent quality. We appreciate your support.

Oceniono na 5 z 5

Awesome

Awesome, my family love the beef very much, my child love it and have to eat everyday. Good service, good delivery, good quality and good boss, my son would like to say hello to your beef, thank you for let me eat 😀

31 grudnia 2025
Opinia niezależna
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Odpowiedź od Steak King

Thank you so much for your wonderful feedback! We're thrilled to hear your family is enjoying the beef, and we’ll pass on a “hello” from your son to our steaks 😄. We truly appreciate your support and kind words!

Oceniono na 5 z 5

Fab Waygu T bone

Everything from an easy to navigate website to prompt replies on queries, efficient delivery and fabulous meats! The Waygu M5 T bone was the star of Christmas dinner! No wonder my colleague recommended it to me as the best meats in HK, hands down!

24 grudnia 2025
Opinia niezależna
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Odpowiedź od Steak King

Thank you for your kind words! We're thrilled to hear the Wagyu M5 T-bone was a hit at your Christmas dinner. We really appreciate your support and recommendation!

Oceniono na 5 z 5

Always helpful

Always helpful. Great prices and great service. What is there not to like?

24 grudnia 2025
Opinia niezależna
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Odpowiedź od Steak King

Thank you for your feedback! We're glad to hear you enjoy our service and prices. We’ll keep doing our best to make every experience a great one!

Oceniono na 5 z 5

Great steaks and chicken

Great steaks and chicken. Fast delivery too

20 grudnia 2025
Opinia niezależna
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Odpowiedź od Steak King

Thank you for your kind review! We’re happy to hear you enjoyed the steaks and chicken, and that the delivery was fast. Appreciate your support!

Oceniono na 5 z 5

Fast delivery and steak delicious

Fast delivery and steak delicious

28 listopada 2025
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Odpowiedź od Steak King

Thank you for your review! We’re glad to hear you enjoyed the delicious steaks and fast delivery. Appreciate your support!

Oceniono na 1 z 5

The delivery is a bit of mess.

The delivery is a bit of mess.
No one confirm if the address was rightly filled out
Delivery man was rough and rude and given no patience to the questioning from security who was trying to help
The actual pick up process still missing something on the list and turned out need another deliver and luckily made it the last

29 listopada 2025
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Odpowiedź od Steak King

Thank you for your review. We’ve checked the order details on our side, and the delivery issues happened because the address provided was incomplete, which caused confusion at the building and with our driver. Our team still arranged a follow-up delivery to make sure everything reached you.

For future orders, please double-check that the full address is entered so we can deliver smoothly. If you ever need help or have any questions, feel free to email us at orders@steak-king.com
— we’re always here to assist.

Oceniono na 5 z 5

I have been purchasing from this…

I have been purchasing from this company for over one year. As I am not professional in cooking western cuisine, I have tried a few successful dishes but also a few failures. I spent time to learn what grade / part of beef that need different time and method to cook. I finally found my favourite Pichana M9+ that everyone who has tried my cooking praise me like a super cook!!!! Still learning and I hope I can make the best out of the good quality meat. One thing to note, it will be better if the company help cut big portions into family size, e.g. cut foie gras into slices, or short ribs into halves. Sometimes I want to cook for two, but don't want to defrost the whole big piece, and finally give up.

5 grudnia 2025
Opinia niezależna
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Odpowiedź od Steak King

Thank you so much for your detailed feedback! We’re really glad to hear you’ve enjoyed our products over the past year, and amazing to know the Picanha M9+ has become your signature dish — your guests clearly have great taste!

Regarding portion sizes, thank you for the suggestion. Many of our items are sold as whole pieces to offer the best market price, but we do offer custom portioning for customers who prefer smaller at a cost except prepacked frozen items.

We truly appreciate your support — happy cooking!

Oceniono na 1 z 5

Customer service and food quality sucks

First time purchasing from this company and bought a buffalo mozzarella cheese. Turns out the cheese gone bad and it has a strong acidicity taste so I wrote an email to them to investigate. However I had to go back and forth with them because they insist their cheese has no issue and it’s normal. It is my first time and will be my last time buying from them.

3 grudnia 2025
Opinia niezależna
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Odpowiedź od Steak King

Thank you for sharing your feedback. We’re sorry to hear about your experience with the mozzarella. As mentioned in our email conversation, we’re already in touch with you to look into this further and make sure it’s resolved properly. We appreciate your patience and the chance to review the situation together.

If there’s anything else you’d like to discuss, please feel free to reply to our email anytime.

Oceniono na 5 z 5

Great value, quick delivery

Ordered from here during their Black Friday sale, so got an amazing deal.

Great quality meat and fish, the tuna was amazing,and very quick delivery.

28 listopada 2025
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Odpowiedź od Steak King

Thank you for your order! We're really glad you enjoyed the quality — especially the tuna — and happy to hear everything arrived quickly. Appreciate your support during the Black Friday sale!

Oceniono na 3 z 5

My sincere comment

Shopping in your store are excellent experiences. Your staff are very helpful and nice.
But it seems that web service is not as good. I left a message to you when I order my food from the web. But I don't get any reply and my request was not fulfilled . Very disappointed.

28 listopada 2025
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Odpowiedź od Steak King

Thank you for your feedback. We’re sorry your request wasn’t fulfilled — this isn’t the experience we aim to provide. Many of our products are offered as whole pieces to give the best market pricing, but we’re always happy to assist with portioning for a small service fee. Please feel free to reach out to us directly so we can look into this and assist further.

Oceniono na 5 z 5

If your after quality and a great price…

If your after quality and a great price to match , look no further. Look for the specials each month.

28 listopada 2025
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Odpowiedź od Steak King

Thank you for the great feedback! We're glad you’re enjoying both the quality and the value. Be sure to keep an eye on our monthly specials — we always have something exciting lined up. Appreciate your support!

Oceniono na 5 z 5

Brilliant meat

Brilliant meat, excellent service.

28 listopada 2025
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Odpowiedź od Steak King

Thank you so much for the kind words! We’re glad to hear you enjoyed both the quality of the meat and the service. Appreciate your support!

Oceniono na 5 z 5

Rump cap (Picanha) - Delicious

I bought the chilled Black Angus M3-4 rump cap (Picanha) and it was delicious. I used Shio-koji instead of salt and it turned out incredibly tender and juicy.

30 listopada 2025
Opinia niezależna
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Odpowiedź od Steak King

Thank you for sharing your experience! The chilled Black Angus M3–4 Picanha is a great choice, and using Shio-koji sounds amazing — tender and juicy for sure. We’re really glad you enjoyed it and appreciate your support!

Oceniono na 5 z 5

Great quality product!

Great quality product!

Seamless delivery and very happy with the product that was purchased.

29 października 2025
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Odpowiedź od Steak King

Thank you for your feedback! We’re glad to hear the delivery was smooth and that you’re happy with your purchase. Appreciate your support!

Oceniono na 5 z 5

responsive and helpful

prompt reply.
excellent quality food

13 listopada 2025
Opinia niezależna
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Odpowiedź od Steak King

Thank you for your kind words! We're glad you found our team responsive and helpful, and even happier that you're enjoying the quality of our products. Appreciate your support!

Oceniono na 3 z 5

Additional packing charge

Asking for 8 pcs of steak to be individually packed your charge $110?
I order from feather and bone (without asking) all steaks are vacuum-packed individually which is a reasonable packaging for customers' storing and consuming.

Don't think packing is small matter, you are loosing client permanently by asking for additional packing charge!

Will not place order to steak king from now on! All go to feather and bone.

31 października 2025
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Odpowiedź od Steak King

Thank you for your feedback. Our standard practice is to pack two steaks per vacuum bag as this helps us keep operations efficient while also reducing plastic use. For customers who prefer individual packaging, we do offer a custom portioning service at an additional charge, though we can provide this complimentary for retail pickup.

Oceniono na 3 z 5

First online purchase

Bought 2x USDA Prime Ribeye, 2 Striploin and 4 Frozen Australian Lamb Shanks. The Lamb Shanks are very ok. However, one of the steak pieces has quite a big portion of fat (around 25% of the whole piece) which looks to be a bit too much.

29 października 2025
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Odpowiedź od Steak King

Thank you for your feedback and for giving us a try on your first online purchase. We’re glad to hear you enjoyed the lamb shanks! As for the steak, USDA Prime Ribeye naturally contains a higher fat marbling, but a 25% fat portion does sound unusual.

We’d really appreciate it if you could email us at orders@steak-king.com or message us directly so we can look into this further and make it right for you.

Oceniono na 5 z 5

Australia Wagyu fillet steak

Australia Wagyu fillet steak is great, value for money, I would definitely order again

31 października 2025
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Odpowiedź od Steak King

Thank you! We're delighted you enjoyed the Australian Wagyu fillet, great choice and great taste! Looking forward to your next order.

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