Starplan Recenzje 2303

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From start to finish of the project everything was great. Time to look at options from design, colour, handles and then discussion and planning with Ian. Detailed plans sent with complete breakdo... Zobacz więcej

Oceniono na 5 z 5

From start to finish our experience was excellent. I had a fairly clear idea what I wanted for my new kitchen, Stephen was able to advise me on what would work best and give me some ideas to make the... Zobacz więcej

Oceniono na 5 z 5

Great quality kitchen. Peter in sales made the whole experience easy going. Would also like to thank Gary and the building team for there no problem attitude and dedication also Chris and the installa... Zobacz więcej

Oceniono na 2 z 5

My bedroom was measured up for units a double set of drawers and a dressing table with electric bed. When it was all delivered the drawers were too big and I was told that I’d have to buy a single set... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z meblami do sypialni
  2. Dostawca mebli na wymiar
  3. Wytwórca mebli
  4. Producent mebli
  5. Sklep z artykułami domowymi
  6. Sklep z meblami kuchennymi

O Starplan

Napisane przez firmę

Trulli

Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.

After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.

 

Fitted Bedrooms

Fitted Bedroom

Home Living

Home Living

Fitted Office

Fitted Office

Kitchens

Kitchen

Sliding Wardrobe

Sliding Wardrobe

Freestanding Wardrobes

Freestanding wardrobe

Beds & Bedframes

Beds & Bedframes

Book a FREE Fitted Design

Book a FREE Fitted Design

Book a Kitchen Consultation

Book a free bedroom deisgn

*Kitchens are NI Only


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 88% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Product looks as good at home as in the…

Product looks as good at home as in the showroom. Very happy with the quality and service

10 kwietnia 2026
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Odpowiedź od Starplan

Hi Lorraine, thank you for leaving us a review! We are pleased to hear that you are happy with the quality and service! Thank you for going with Starplan!

Oceniono na 5 z 5

Great customer service from Jennifer

Great customer service from Jennifer, realy knew the products and helped us visualise the slide robe. Delivey ran smoothly arrived on time even thought there was a storm weather warning. Guys were very clean, covered the floors were they were walking.

31 grudnia 2025
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Odpowiedź od Starplan

Hi Arlene, thank you for leaving us a review! We are pleased to hear that everything went well! Thank you for choosing Starplan!

Oceniono na 1 z 5

Bedroom review

Order was made on September 17th for December 1st fitting. Bedroom was delivered minus a few items. The main issue was included was a bed that didn’t fit the space that was measured. This was due to the bed not being measured by the worker who came out to the house originally. Bed had to be ordered from a different company as they ‘don’t do beds they do wardrobes’

When a re-delivery date was arranged for the missing items they arrived and did not fit-although this company specialises in fitted bedrooms. Refund was given and other companies were looked at

Staff responded to my questions and queries however were not able to fix issues fully themselves.

1 grudnia 2025
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Odpowiedź od Starplan

Hi Mr Manley, thank you for your valuable feedback. We’re sorry to hear that your experience with Starplan has not been up to standard. We would like to assure you that the issues you have raised have been flagged internally and we will review our procedures to improve the services we offer.

Oceniono na 5 z 5

Great service from Heather in Bangor

We made three visits to Starplan Bangor before finally deciding on the bedroom furniture we wanted and each time Heather was extremely helpful and patient. Nothing was too much trouble. We are looking forward to receiving our new furniture next month.

4 kwietnia 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi, thank you for leaving us a review! We are delighted to hear that our sales designer, Heather, was able to work with you and was helpful and patient! Thank you for going with Starplan!

Oceniono na 5 z 5

The units I got are great very pleased…

The units I got are great very pleased with the whole service I got from starplan from the sales person to the delivery people, it didn’t take them long to fix them into the room and place them were I wanted them to go , I would recommend starplan to my friends if they are looking for new bedroom furniture

20 marca 2026
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Odpowiedź od Starplan

Hi, thank you for leaving us a review! We are delighted to hear that you would recommend Starplan based on the service you experienced! Thank you for using Starplan!

Oceniono na 5 z 5

Good quality furniture

We bought two wardrobes from Starplan. Laverne at Abbeycentre was helpful and friendly and showed us all our options. Delivery was a couple of weeks later. The guys had the wardrobes built in no time. We're happy with the quality and appearance. You will pay a bit more for their furniture but it will definitely last a lot longer than other cheaper places we've used. Will use again.

25 lutego 2026
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Odpowiedź od Starplan

Hi Karen, thank you for leaving us a review! We are pleased to hear that everything went smoothly and that you are happy with the quality and appearance! Thank you for choosing Starplan!

Oceniono na 5 z 5

This is the second time we have used…

This is the second time we have used Starplan and once again we have been impressed. Brian at star city was so patient with us and Sid and the installation and after care team were brilliant. Can’t recommend them enough

9 lutego 2026
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Odpowiedź od Starplan

Hi, thank you for leaving us a review! We are delighted to hear you returned to Starplan for another purchase and are just as impressed as the first time! Thank you for continuing to use Starplan!

Oceniono na 5 z 5

Very reliable and helpful

Very reliable and helpful. They gave us a scheduled time, and even though we were away on holiday, they were happy to reschedule. Arrived on time, and my items were delivered and installed promptly, exactly the way I like them

17 lutego 2026
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Odpowiedź od Starplan

Hi, thank you for leaving us a review! We are pleased to hear that everything went smoothly and that you are happy with the final product! Thank you for going with Starplan!

Oceniono na 5 z 5

Excellent customer service

Excellent customer service. Heather Thornsbury, Bedroom Advisor (Bangor Store) was extremely pleasant, professional and helpful. She took time to explain everything and nothing was too much bother.
Order No. 358073

6 kwietnia 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Miss Braden, thank you for leaving us a review! We are delighted to hear that you received excellent customer service! Your feedback has been passed along. Thank you for using Starplan!

Oceniono na 4 z 5

Liz19

Very help when ordering, got early installation date as well and happy with installation.

6 lutego 2026
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Odpowiedź od Starplan

Hi, thank you for leaving us a review! We appreciate our customers taking the time to do this! Thank you for going with Starplan!

Oceniono na 5 z 5

Very professional throughout the whole…

Very professional throughout the whole process. Quality materials used and expertly fitted in a day.

19 stycznia 2026
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Odpowiedź od Starplan

Hi John, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for going with Starplan!

Oceniono na 5 z 5

Great experience

Great experience

5 kwietnia 2026
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Odpowiedź od Starplan

Hi, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for using Starplan!

Oceniono na 5 z 5

Great quality

Great quality, great design and use of space. The fitters were excellent, professional and friendly. All round we are very pleased

8 stycznia 2026
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Odpowiedź od Starplan

Hi Trevor, thank you for leaving us a review! We are happy to hear that you are pleased! Your feedback has been passed along! Thank you for you going with Starplan!

Oceniono na 5 z 5

The staff are very helpful when you go…

The staff are very helpful when you go to see and show you all the different units and show you a design and measurements all lovely colours and helpful with everything.

10 lutego 2026
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Odpowiedź od Starplan

Hi Jennifer, thank you for leaving us a review! We are delighted to hear that you had a good experience with Starplan! Thank you for choosing Starplan!

Oceniono na 5 z 5

Needs must

Needs must. Needed new bedroom furniture for 3 rooms, called Starplan and the lovely Jenny came out and measured up for me and discussed what was needed to suit us all, great input, very helpful indeed. Jenny then planned it all out, sent the sketches and everything looked great . A few weeks later all rooms kitted out perfectly, the gentlemen who came were very neat and tidy and we are delighted with the results. These rooms were fitted above 15 years ago also by Starplan and I would not hesitate to call on them again, a great team and wonderful furniture.

23 marca 2026
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Odpowiedź od Starplan

Hi Colette, thank you for leaving us a review! Your feedback has been passed along to the team! We are pleased that everything went smoothly and that you would contact us again in the future! Thank you for going with Starplan!

Oceniono na 3 z 5

Beware of cleanup!

I got a kitchen installed on the 1st of April 2026 and I am pleased with the result. Staff were friendly. However our old cabinets and such were still in our garden at the time. The fitters had left bits of bench, door, bags,boxes and saw dust scattered all over the garden and stuffed int the sides of the previous cabinets that were already in the garden. I do not expect a perfect clean up by any means but dumping and stuffing away a full car boot sized box of cardboard filled with sawdust, had it all over the garden and bushes. I’m not sure what the policy is on waste product but the way things were disposed of was lazy and disrespectful.

1 kwietnia 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Liam, we have tried to locate an order but have no orders under your surname. We have also tried to reach out to gain more information but have been unsuccessful. Please contact customerservice@starplanbedrooms.com to allow us to look into this for you.

Oceniono na 5 z 5

Starplan Team @ Newtownabbey

I want to take a moment to express my sincere appreciation to Laurence Kennedy and all his team at Starplan Newtownabbey.

From inception to completion they have always provided and demonstrated total professionalism throughout all the works they have carried out.

This is the fourth room they have completed at our home.

Their two fitters Lee and Mark where punctual, courtesy, and attention to detail was to the highest standards, “they treat our home as it was their own”

I have no problem recommending Starplan to anyone.

3 kwietnia 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Ken, thank you for leaving us a review! Your feedback has been passed along to the teams! We are delighted to hear that you would continue to recommend Starplan! Thank you for continuing to use Starplan!

Oceniono na 5 z 5

A pleasant,quick working team

A pleasant,quick working team, the result was a small bedroom made into a place worth living in for a young man!!

19 stycznia 2026
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Odpowiedź od Starplan

Hi Rodney, thank you for leaving us a review! We are pleased to hear that you are happy with your order! Thank you for going with Starplan!

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