From start to finish it has been an easy process. The products are so beautiful and functional. I liked how I was able to track the progress. And everything arrived in perfect condition.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ich habe den Shop in Galway/Irland besucht, wirklich eine Empfehlung. Vom mitgenommenen Raumduft von Julie Clarke wollte ich dann nach dem Testen zuhause noch mehr haben und bestellte im online-Shop v... Zobacz więcej
Reakcja na opinię
This was my first time purchasing from this retailer. I purchased a few Jellycat products at an exceptional price and I was really impressed with how quickly they were delivered to Australia. They wer... Zobacz więcej
Reakcja na opinię
Superb/first class service always from this Team ~ will do anything to please/assist! If something not right will address asap: eg I bought gorgeous coat but too big/returned. Refund immediately. Th... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
A wide variety of Irish & International clothing and gifts for all the family
Dane kontaktowe
Spiddal, H91 YX22, Galway, Irlandia
- 091553108
- standun@standun.com
- standun.com
4,6
Doskonała
266 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They labeled customs label incorrectly…
They labeled customs label incorrectly resulting in ridiculous customs charge. They refuse to accept responsibility or issue refund as royal mail have not returned the refused item to them!!! Avoid at all costs. Now sept and still out of pocket. Customer service zilch so will now refer to bank to claim money back. AVOID
16 lipca 2026
Opinia niezależna
Odpowiedź od Standun
We are sorry again that you were disappointed with your experience. However, we’d like to clarify a few points for anyone reading this review.
Firstly, your order was refunded in full on August 28th. If you have not received the refund, please contact us directly so we can look into this for you.
Secondly, the order was for whiskey glasses. As explained to you by email on August 8th, the customs authorities flagged the shipment as containing alcohol, which resulted in the customs charge. This was a decision made by the customs authorities and was outside of our control.
Finally, we’d like to clarify the comment regarding our customer service. We were in communication with you back and forth for approximately three weeks regarding this matter, so we do not believe it is accurate to say that our customer service was “zilch” or non-existent.
We understand that customs issues can be frustrating, but we have communicated with you throughout, and the order was refunded on August 28th. Again, if you have not received that refund, please get in touch with us directly and we will be happy to investigate.
Thank you,
The Standún Team
Love the sweater and cardigan
Love the sweater and cardigan, they are gifts for my friends daughter here in NYC
21 sierpnia 2026
Odpowiedź od Standun
That is lovely to hear, thank you Trish!
My order came amazingly quickly
My order came amazingly quickly. It is a beautiful baby blanket. I couldn’t be more pleased. It’s a gift for a first grandmother and I wanted something special. It fulfilled my expectations.
21 sierpnia 2026
Odpowiedź od Standun
That is so sweet. Thank you so much 💚
Gthrowreat product fast delivery will use…
Great product fast delivery will use again
20 sierpnia 2026
Odpowiedź od Standun
Thank you so much Janette. We look forward to welcoming you back soon 💚
Great communication
Great communication, the throw was nicely wrapped and arrived in good time.
The quality of the throw is fantastic! 10/10
20 sierpnia 2026
Odpowiedź od Standun
Thank you so much. Glad to hear you love it!
The service was very good and very…
The service was very good and very prompt delivery
20 sierpnia 2026
Odpowiedź od Standun
Thank you, Maeve. We really appreciate it.
Arrived requesting 26.72 duty
Arrived requesting 26.72 duty. Refused delivery and not had refund
27 lipca 2026
Odpowiedź od Standun
Hi Caroline, I’m sorry you’ve been frustrated by this. As I explained in email, the customs charge is not something we had control over, as the item was incorrectly classified by customs in the UK and excess duty was applied.
As the delivery was refused, the parcel now has to make its way back to us. Royal Mail advises that this can take up to a month. As soon as the parcel arrives back at our warehouse, we will process your full refund.
We appreciate your patience while this is being resolved.
Great product and fast delivery
Great product and fast delivery. Nice packaging and cute teddy bear as a gift 🥰
2 sierpnia 2026
Odpowiedź od Standun
Thank you so much Maria!
Odpowiedź od Standun
Thank you, Anita. We really appreciate it.
Odpowiedź od Standun
Thank you so much for your kind words Mary! Happy to help.
Odpowiedź od Standun
Thank you Maxi!
Ordering glassware online.
Easy to order online and delivery from The Irish Republic was quick. Very pleased how well the glassware was safely packed.
25 lipca 2026
Odpowiedź od Standun
Thank you so much. We hope to welcome you back soon!
Impressive price and delivery time
This was my first time purchasing from this retailer. I purchased a few Jellycat products at an exceptional price and I was really impressed with how quickly they were delivered to Australia. They were shipped almost immediately and they arrived in just two weeks! Will definitely be using again!
23 lipca 2026
Odpowiedź od Standun
Thank you so much, Noelle. We really appreciate it.
Easy to order great products love the…
Easy to order great products love the wasi oil a and soap, quick delivery.
26 lipca 2026
Odpowiedź od Standun
That's great to hear, thank you!
Irish owned company amazing
Just received my 2 Irish throws and they are stunning! You can feel the quality and care that went into them. The company provided excellent service from order to delivery — friendly, professional, and so accommodating. A true Irish gem. 5 stars!
Thank you standun
24 lipca 2026
Odpowiedź od Standun
Thank you Eileen!
Size guide inadequate costing customer additional costs in postage
Size guide was contrary to that of the actually garment therefore wrong size ordered and postage costs to purchase and return were incurred without actually getting the correct sized garment.
I had the item and knew the size wishing to buy a second one but encountered these difficulties which are unacceptable.
22 lipca 2026
Odpowiedź od Standun
Hi Phyllis,
We're very sorry to hear you were disappointed with your experience.
The top you ordered is from Cream Clothing, a Danish brand, and their sizing differs from standard EU sizing, which can unfortunately cause some confusion. We appreciate your feedback and will review the sizing information on their products to see if we can make it clearer.
We have received your return and have processed your full refund. If you're ever unsure about sizing in the future, please don't hesitate to contact our customer service team before ordering - we're always happy to help.
Thank you,
Standún
I popped in but ended up staying a while
I went in to buy a yoga mat and stayed for a while because the store is incredible! I even had a coffee! I spent a lot but enjoyed the retail experience. Well worth driving out to Spiddal for. The staff were all lovely.
7 lipca 2026
Opinia niezależna
Odpowiedź od Standun
Thank you so much for your kind words. Glad to hear you enjoyed your visit.
Amazing product
Amazing product, great quality! Communication was excellent and delivery was very fast. Love the decanter and glasses , lovely detail
20 lipca 2026
Odpowiedź od Standun
Thank you for your kind words, Kay. We really appreciate it.
The items that I purchased were exactly…
The items that I purchased were exactly what was shown on the website. I’m very pleased with my purchases.
23 czerwca 2026
Odpowiedź od Standun
That's great to hear, Bernadette. Thank you!
First Time Customer
This is the first time I have ordered from this business. I was very pleased with my items and the website was very easy to navigate. They are lovely to deal with. Definitely ordering again. Fast shipping from Ireland to Canada.
26 czerwca 2026
Odpowiedź od Standun
Thank you so much for your kind words Diane! We look forward to welcoming you back to Standún 💚
Doświadczenie Trustpilot
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