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STAHLS' Recenzje 191

Wynik TrustScore: 4.5 na 5

4,6

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I can’t say enough about just how wonderful this company is to work with. I’m new to screenprinting. Each time I’ve had to call needing help they have been so patient and so professional. I hope Stahl... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Stahls' produces the best DTF tranfers I've found anywhere to date. You can find transfers cheaper but you get what you pay for. I'm happy to spend a little more and get the quality my customers are l... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve only placed two orders thus far, but I did have a good initial experience. I am a novice as far as screen printing goes and I was able to talk to John H about some questions and concerns that I h... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Your proofing on patches is slow, you publish turnaround times but that is once a proof is approved. It takes a good week to get a proof correct and ready to order from. When there is a question or... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Akcesoria drukarskie
  2. Rękodzieło artystyczne
  3. Sklep z znakami i szyldami
  4. Dostawca sprzętu drukarskiego
  5. Dostawca gadżetów reklamowych
  6. Sklep z materiałami drukarskimi (sitodruk)

Napisane przez firmę

STAHLS’ is the industry leader in custom garment decoration, providing heat printing equipment, materials, and innovation trusted by decorators, apparel brands, and entrepreneurs around the world. Since 1932, we’ve been helping businesses turn blank apparel into something extraordinary through cutting-edge products, hands-on education, and unmatched customer support. From professional heat presses and vinyl cutters to DTF transfers and CAD-CUT® heat transfer vinyl, we offer everything you need to start or scale your heat printing business. Our mission is to make apparel customization faster, easier, and more profitable—whether you’re producing one-off designs or large-scale runs. At STAHLS’, we take pride in standing behind every product we sell. Our customers rely on us not just for quality materials, but for the knowledge and partnership that fuels their success. With global distribution, in-house manufacturing, and a team of experts ready to help, we’re proud to be the most trusted name in heat printing. Discover why generations of decorators choose STAHLS’ as their go-to source for heat transfer innovation, reliability, and support. Learn more at www.stahls.com

Heat Printing Solutions for Every Business

Napisane przez firmę

DTF Transfers
Experience professional-quality Direct to Film (DTF) transfers designed for speed, color accuracy, and durability. Perfect for small businesses, print shops, and apparel brands of any size.
Heat Press Machines
From the award-winning Hotronix® line to entry-level models, STAHLS’ heat presses are built for precision, reliability, and long-lasting performance—backed by industry-leading warranties and support.
Heat Transfer Vinyl (HTV)
Our proprietary CAD-CUT® heat transfer vinyl gives decorators unlimited creative freedom. Choose from hundreds of colors, textures, and finishes to bring any design to life.
Custom Transfers & Printing Materials
We provide the widest range of heat transfer materials, from screen-printed and digital transfers to special-effect films and appliqué options—everything you need to customize apparel with confidence.
Education & Support
STAHLS’ is more than a supplier—we’re your partner in growth. Access step-by-step guides, video tutorials, live webinars, and expert advice to help you master heat printing and grow your business.

Dane kontaktowe

Get Free Samples

See the quality for yourself - request a free sample from STAHLS

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

191 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 90% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The products and service are top notch

The products and service are top notch. I don't think there is another brand that even comes close to the options that Stahls offers. My only complaint is that parts of the website are very difficult to navigate. Specifically, it's very hard to find my designs as there doesn't seem to be a direct link to them. (Edit) Thanks for pointing out the simple detail that I previously missed!

12 grudnia 2025
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Odpowiedź od STAHLS'

Thank you so much for the kind words about our products and service. We truly appreciate your support and loyalty.

We also value the feedback about the website. That’s helpful to hear.

To find your saved designs:

* Log in to your account
* Go to the upper right corner
* Click on your name
* Select **Art Dashboard** from the dropdown menu

That’s where all of your designs are stored.

If you have any trouble locating them or need anything else, please reach out to us directly. We’re always happy to help.

Oceniono na 5 z 5

Outstanding service and product.

Outstanding service and product.

13 lutego 2026
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Odpowiedź od STAHLS'

Thank you for the kind words! We’re thrilled to hear you had an outstanding experience with both our service and product.

Oceniono na 5 z 5

Stahls always has my orders correct and…

Stahls always has my orders correct and I receive the items quickly. Thank you!

10 lutego 2026
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Odpowiedź od STAHLS'

Thank you for your kind words! We’re glad to hear your orders are consistently accurate and arrive quickly. We truly appreciate your support!

Oceniono na 5 z 5

I’ve been using your service for years

I’ve been using your service for years. Your website is very easy to navigate and I’ve never had an issue up until now with delivery and was basically told sorry there’s nothing we can do if it wasn’t for the website being so easy to use I would’ve gave you less stars for the response I got now I am out about $300 because there’s no need for them after this weekend.

Edit: after being contacted by heather they came to a very reasonable solution to ease the burden the shipping issue caused me. Thank you! All and all i wouldn’t have stopped using them cuz their quality, prices, and easy to use website is truly amazing.

9 lutego 2026
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Odpowiedź od STAHLS'

Thank you for being a long-time customer and for sharing this feedback. We’re very sorry to hear about the delivery issue and the response you received — especially given the impact it’s had on you. That’s not the experience we want for our customers.

Our customer service team will be reaching out directly to review what happened and see how we can help. We truly appreciate your continued support and the opportunity to address this.

Oceniono na 2 z 5

Not happy! Very frustrating!

I have had to call customer service 4 times in the last 2 days for errors, confusion and more! And now I have to call again because there is a problem with my order! Also, the colors listed don't reflect the actual colors (Gold HTV is pure pumpkin ORANGE!) It's been non stop roadblocks and frustration since I started ordering! I really hope products are going to live up to what I saw a the trade show because I'm about done with this company!

7 lutego 2026
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Odpowiedź od STAHLS'

We’re really sorry to hear how frustrating this experience has been — having to make multiple calls for the same order and still run into issues is absolutely not what we want for our customers.

We understand how discouraging it is when product details, like color representation, don’t match expectations and when errors or confusion interrupt your workflow. That’s especially true when you’ve invested time with us at a trade show and are counting on the products to deliver.

We’d like the opportunity to review your order and the color concerns more closely and help get this resolved with the right team involved. Please reach out to our customer support team and reference this review so we can take a deeper look and work toward a solution.

We appreciate you sharing your experience and hope we can turn this around for you.

Oceniono na 5 z 5

Everything arrived quickly as ordered

Everything arrived quickly as ordered. I appreciate the quality of Stahls.

6 lutego 2026
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Odpowiedź od STAHLS'

Thank you for the 5-star review! We’re glad to hear everything arrived quickly and exactly as ordered.

We truly appreciate your support and your trust in the quality of STAHLS products.

Oceniono na 3 z 5

The shading color on one of my orders…

The shading color on one of my orders came in different than previous order.

6 lutego 2026
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Odpowiedź od STAHLS'

Thank you for bringing this to our attention.

We understand how important color consistency is, especially when reordering a design. If the shading came in differently than expected compared to a previous order, our team would be happy to review the details with you and see what may have changed between runs.

Please reach out to our customer support team with your order information so we can take a closer look and help determine the best next steps.

Oceniono na 5 z 5

Reliable and on time, is key to a successful business!

Showed up as it mentioned and I can trust that I can finish the job on time. Digital print or cut lettering! - José

4 lutego 2026
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Odpowiedź od STAHLS'

Thank you for the 5-star review, José! We really appreciate you taking the time to share this.

Reliability and on-time delivery are incredibly important to us, especially when your ability to finish a job depends on it. We’re glad to hear you can count on us for both digital prints and cut lettering, and we’re grateful for the trust you place in our team.

Oceniono na 5 z 5

Super fast delivery!

What a speedy delivery this time, phenomenal!! Amazing quality as always.

3 lutego 2026
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Odpowiedź od STAHLS'

Thank you for the 5-star review! We’re thrilled to hear the delivery arrived so quickly and that the quality continues to meet your expectations.

Fast turnaround and consistent quality are both things we work hard to deliver, so it’s great to know it made a difference for you. We truly appreciate your support!

Oceniono na 5 z 5

I really like the material with the…

I really like the material with the backing. I can put a less expensive backing to add a little more stability with less cost per patch

3 lutego 2026
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Odpowiedź od STAHLS'

Thank you for the 5-star review! We’re glad to hear you’re liking the material and backing options.

It’s great to see how you’re using a more cost-effective backing to add stability while keeping your per-patch cost down — that kind of flexibility is exactly what the materials are designed to support. We appreciate you sharing your experience and creative approach.

Oceniono na 3 z 5

I have been using Stahl's for 46 years

I have been using Stahl's for 46 years. I want to use Stahl's. I just cannot afford them. I can get a like, quality product for half the price.

3 lutego 2026
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Odpowiedź od STAHLS'

Thank you for sharing this — and for being a customer for 46 years. That kind of longevity truly means a great deal to us.

We completely understand that pricing is a real and important factor, especially in today’s market. While we work hard to deliver consistent quality, service, and reliability, we also recognize that every business has to make decisions that make sense financially.

We sincerely appreciate your loyalty over the years and hope to have the opportunity to work with you again in the future as your needs allow.

Oceniono na 1 z 5

I run an apparel business

I run an apparel business, and my experience with this company has been extremely disappointing. While the customer service reps were polite when I called, the overall process was horrible. My order sat for over a month before it even went into final production, and then it took another three weeks before it finally shipped.

Stahls “expedited” my shipping to 2‑day at a discounted rate, yet it still took two full weeks to arrive. I filed a complaint with FedEx and contacted Stahls again, only to be told the exact same information I had already given them. No new answers, no solutions.

From the time I uploaded my artwork to the day I actually received the product, the total turnaround was two months. Completely unacceptable for a company of this size.

On top of that, the DTF quality has been inconsistent — I’ve had multiple complaints about prints washing out within weeks, even though they’re marketed to last a year or more. That’s a major problem for any apparel business trying to maintain quality standards.

Another red flag: I never spoke to the same person twice. There’s no dedicated rep, no continuity, and no one who seems to follow through on an order. For a large company, that’s extremely odd and makes the entire process feel disorganized.

I will absolutely be looking for a new supplier. This experience has cost me time, money, and customer trust.

2 lutego 2026
Opinia niezależna
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Odpowiedź od STAHLS'

Thank you for taking the time to share such detailed feedback. We genuinely understand how frustrating this experience must have been, especially when your own business timelines and customer trust were impacted.

Extended production timelines, delayed delivery, and inconsistent print results are not the standards we aim to deliver, and we’re sorry this order fell short in multiple areas. While expedited shipping refers specifically to transit time once an order leaves our facility, we recognize that overall turnaround — from artwork submission to delivery — is what truly matters for apparel businesses, and your feedback on that is taken seriously.

We’re also concerned to hear about the DTF durability issues you described. Print longevity is critical, and reports of wash performance not meeting expectations deserve a closer review by our quality team.

Regarding communication, we understand how important continuity and ownership are when issues arise. Not having a single point of follow-through can absolutely add to frustration, and your comments highlight an area we continue working to improve.

We would welcome the opportunity to review your order history, production timeline, and print concerns in more detail with the right team members involved. If you’re open to it, please reach out to our customer support team and reference this review so we can escalate appropriately and see what can be done.

We appreciate you sharing your experience candidly — feedback like this helps us identify where improvements are needed.

Oceniono na 5 z 5

Customer service outstanding

Customer service
Customer care
Professional knowledge and o patience
Very rare now a days
Well done team Stahls

30 stycznia 2026
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Odpowiedź od STAHLS'

Thank you for the wonderful feedback! We’re proud of our customer service team and truly appreciate you recognizing their professionalism, knowledge, and patience. We’ll be sure to share this with the team—well done indeed!

Oceniono na 5 z 5

The product is always great and the…

The product is always great and the staff is always there to answer questions.

29 stycznia 2026
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Odpowiedź od STAHLS'

Thank you for your feedback! We’re glad to hear you’re consistently happy with the product and that our team is always there to help when you need it.

Oceniono na 4 z 5

Only one criticism...

My only real criticism is I wish the detail view (thumbnail of file upload) would host up on cart view. I wound up ordering 6x instead of 1x because I tried going by size of the file instead of the image. Not a big deal, but would be nice to not have to click DETAILS on each item. I had 28 in this last order. Really excited to check out the EasyTear. I do the design. My friend does the pressing. I also used to have to cut out the images! Otherwise, super great experience and fast shipping. We're gonna have a busy weekend!

28 stycznia 2026
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Odpowiedź od STAHLS'

Thank you for the detailed feedback! We appreciate you sharing your thoughts on the cart view and thumbnail visibility—that’s great insight, and we’ll be sure to pass it along to our team. We’re glad to hear the overall experience and shipping were great, and we’re excited for you to try EasyRip!

Oceniono na 1 z 5

I paid a 2nd day air shipment for my…

I paid a 2nd day air shipment for my merchandise on January 22nd and still have not received it. we had a deadline for january 30th to deliver the finished work to our clients; but it seems I will have to give them a lot of excuses.
This is why I am giving you 1 Star, can't give you a better review than this.
This is the first time this happens to us on our 14 years as clients

23 stycznia 2026
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Odpowiedź od STAHLS'

Hi Giuseppe,

We’re very sorry to hear about your experience. We understand how critical on-time delivery is for your business, and recognize how frustrating this situation must have been.

According to our records, your order was placed on 1/21 at 6:28 PM and was picked up from our facility by UPS on 1/22, as promised. Unfortunately, there was an issue during transit with UPS, which caused a delay. Our records now show that the package was delivered yesterday.

Thank you for sharing your honest feedback, and thank you for your continued business over the past 14 years. We truly appreciate your loyalty!

Oceniono na 5 z 5

So excited to use our new hat press

So excited to use our new hat press. Great costumer service!

20 stycznia 2026
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Odpowiedź od STAHLS'

Enjoy pressing with your new hat press! We agree, our customer service team is amazing and we'll be sure to pass along your review to the whole team, thank you! Your support means a lot to us. Wishing you all the success in your with your new heat press!

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