Staffs Appliance Centre Recenzje 

1660
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Fantastic customer service. They kept two orders for me, for months in their showroom without charge. Always very responsive and helpful on email too. The products are in perfect condition.

Oceniono na 5 z 5

The whole experience was excellent from going in they were really helpful, good prices and good quality goods. The delivery was smooth. Would use again and would recommend them to family and friends... Zobacz więcej

Oceniono na 5 z 5

The graded fridge freezer we bought was delivered on time, and we were kept informed of its progress at all times. Delivery is kerbside only, but we were aware of that. The website had photographs... Zobacz więcej

Oceniono na 5 z 5

Purchased a Bosch Series 6 70CM Fridge Freezer, which was B grade. The fault was clearly displayed in photos on the website, with a scratch to the right side, of the fridge freezer. (this is now p... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z przyborami kuchennymi
  2. Sklep AGD
  3. Sklep RTV

Napisane przez firmę

Welcome to Staffs Appliance Centre – Staffordshire’s No.1 Graded Appliance Retailer Proudly independent and established in 2016, we’re based in the heart of the Midlands and offer unbeatable value on top-brand appliances. ✨ Why shop with us? Huge choice of trusted brands including Bosch, Neff, Siemens, Beko, Hotpoint, Candy, Hoover and more Over 400 freestanding & built-in appliances on display and ready to take away today Expert advice and friendly service from our experienced team Free local delivery on selected items & convenient Click & Collect service Flexible finance options available with Snap Finance & Klarna 📍 Find us just 15 minutes from Junction 16 of the M6: 40 The Boulevard, Tunstall, Stoke-on-Trent, ST6 6DP 📞 Call us on 01782 943387 or pop in and explore our warehouse showroom. See why so many of our customers recommend us and keep coming back time after time. 👉 Your one-stop shop for quality graded appliances at unbeatable prices.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1660)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 82

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Good old customer service

Made the call for a part i needed for a Neff oven which they had in stock, found Darren to be very helpful even met with a handshake on arrival, good old customer service at its best, will defo buy from these guys again Thanks

5 marca 2025
Oceniono na 5 z 5

Great service and choice

After my washing machine broke I needed a replacement immediately. It was proving impossible to buy one and take it home on the same day from major retailers. Then I came across Staffs appliance centre, great service, great choice of products and great prices, will definitely be my go to in the future . Thank you Staffs appliance centre.😁

22 lutego 2025
Oceniono na 2 z 5

Unaware - Product sold as having damage

The process of purchasing went well, but didn’t realise until I opened the box of extractor fan that it was damaged and that it was sold as damaged. I didn’t notice at any point that was the case. There should be a check prior to sale to ensure customers are aware that te product is damaged.

3 stycznia 2025
Logo Staffs Appliance Centre

Odpowiedź od Staffs Appliance Centre

Thank you for your purchase of the D94QFM1N0B cooker hood on 2nd January. We appreciate your feedback. The retail price of this item is £599, and it was offered at £399 due to cosmetic marks. These cosmetic marks were clearly highlighted in multiple sections of the product listing, accompanied by images for your reference. We strive to provide great value to our customers, and many have found satisfaction with the savings they make on items with minor cosmetic imperfections.

We're sorry for any inconvenience this may have caused. We always aim for a positive experience and appreciate your understanding

Oceniono na 1 z 5

Poor aftersales

Quick to take money from you, poor after sales.
My elderly father purchased a washing machine at the end of last year, the machine didn't appear to be fully emptying at times, with odd dregs of water remaining at the bottom of the drum, however got to the point around a week ago where if you ran the kitchen tap the water would fill the washing machine straight up.
Went in to speak to them and was sent away with a contact number for the manufacturer.
The manufacturer were fantastic, sent out an engineer the following morning and it turns out the waste pipe was poorly fitted so not draining properly and was gradually getting worse - a waste pipe that SAC fitted... When on the phone with the manufacturer my father was informed that if the problem was not with the washing machine, the call out/work would be £180, thankfully, despite it not being a washing machine fault the engineer after discussing with the manufacturer decided that £180 was quite unacceptable for a mistake made by those providing installation.
In short, this company almost cost my father almost £200 for lack of basic after sales customer service. Would not use this place again if it was the last appliance shop in Staffordshire.

17 lutego 2025
Opinia niezależna
Logo Staffs Appliance Centre

Odpowiedź od Staffs Appliance Centre

Hi Laura,

Thank you for sharing your concerns. I see your dad placed an order for a washing machine on September 3rd, 2024, and reported an issue on February 17th, 2025. Typically, if a fault appears 5 months after installation, it indicates a problem with the machine itself rather than the installation. According to the manufacturer's guidelines, any faults within the first 30 days are our responsibility. Beyond that period, it is up to the manufacturer. In this case, the manufacturer completed a repair within 48 hours.

We strive to provide excellent service, as reflected in our Trustpilot reviews. We appreciate your understanding and support as a small independent business. Unlike larger chains, we deeply value each customer and aim to resolve any issues promptly.

We apologize for any inconvenience caused and are committed to ensuring a positive experience for all our customers

Oceniono na 5 z 5

Great service

Great service, great quality, speedy delivery and happy to help in terms of advice for installation. A+

28 stycznia 2025
Oceniono na 5 z 5

Great help all the way

From start to end Darren was so helpful, have honest advice and guidance and even fitted it. When they did took time to ensure the job was done to the highest standard possible.

Great from buying to fitting have already recommended to friends.

17 stycznia 2025
Opinia niezależna
Oceniono na 4 z 5

Fabulous price and item in stock

Fabulous price and item in stock. Great communication - 5 stars for that!. Very helpful. Only reason 4 stars is because courier wouldn't help put the very large and heavy item in the front door.
Definitely recommend!

6 stycznia 2025

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej