I would like to formally commend the response provided to my query. The answer was clear, well-structured, and directly addressed my concerns. I sincerely appreciate the effort and expertise shown,... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
First time buying stuffs here. Love my small gym bag. My cute top & pant. Delivery is good despite war in the East. Emails on Delivery are Updated regularly. Package is well packed & sealed. Good... Zobacz więcej
Reakcja na opinię
Commending Shahnaz who assisted me with my return. She/he handled my request promptly and with a very positive attitude. Truly appreciated how efficiently she managed the return while still being f... Zobacz więcej
Reakcja na opinię
Great product, great customer support. Special thanks to Dua who assisted me with my order issues. I recommend Squatwolf for serious gym people
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
SQUATWOLF started in 2016 as a passion project in a small Dubai apartment, with a clear mission — to create gym wear that performs as hard as you do, while looking sharp and feeling great. Built by athletes, for athletes, our collections are crafted with high-performance fabrics, technical precision, and functional designs that support your lifestyle both in and out of the gym. From Dubai to over 120 countries, SQUATWOLF has grown into a global activewear movement. But we’ve never lost sight of where we came from. Dubai’s ambition and relentless pace inspire everything we do and we’re proud to be building a world-class brand from the East, for a global audience. Today, SQUATWOLF is trusted by fitness communities, trainers, and everyday athletes who value quality, performance, and design. With a growing retail footprint and a strong digital presence, we’re here to empower our community with gear that moves with them, in training and in life. More than just a brand, SQUATWOLF is a mindset: of discipline, ambition, and progress. Thank you for being part of our journey. Welcome to the pack.
Dane kontaktowe
Dubai Mall, Dubai, Zjednoczone Emiraty Arabskie
- support@squatwolf.com
- squatwolf.com
4,9
Doskonała
3 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od SQUATWOLF
Hi Ujjwal,
Thank you for your feedback!
We’re glad to hear you’re happy with the quality and variety. Your support truly means a lot to us, and we look forward to serving you again soon.
Regards,
Team SQUATWOLF
I like the material and fit
I like the material and fit. It all really holds well during workouts. However, I do have one suggestion related to packaging. The current packaging is fine in terms of look, shape, and size, but the clothes smell like plastic or nylon once you take them out. I dont know if anything can be done regarding that.
1 stycznia 2026
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Khaled,
Thank you for sharing your feedback with us.
We’re glad to hear that you like the material and fit and that it performs well during your workouts. We also appreciate you taking the time to mention your concern regarding the packaging. We'll surely look into possible improvements.
Thank you again for your valuable input. Your support means a lot to us, and we look forward to serving you again soon.
Regards,
Team SQUATWOLF
Dua was exceptional
Dua was very helpful, very efficient and professional. A rare gem from customer care team who can action steps into solving a problem quickly - with the authority to do so. Think you for setting such high standards in customer interaction and problem solving.
12 stycznia 2026
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Jalpa,
Thank you for your wonderful feedback!
We’re truly glad to hear that Dua was able to assist you efficiently and professionally. Your kind words mean a lot to us, and we’ll be sure to share your appreciation with her.
Thank you for recognizing our commitment to high standards in customer care, we’re always here to help!
Regards,
Team SQUATWOLF
The products are of high quality
The products are of high quality, with reasonable prices, fast delivery service, and an excellent return policy.
I highly recommend purchasing their products.
14 stycznia 2026
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Nasser,
Thank you for your kind words and recommendation!
We’re glad to hear that you’re happy with the quality, pricing, fast delivery, and our return policy.
Your support means a lot to us, and we look forward to serving you again soon.
Regards,
Team SQUATWOLF
Love the brand, been getting from them since I lost weight.
Got my order in less than 5 days, was quick and loved their brand and quality.
11 stycznia 2026
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi There,
Thank you for your feedback!
We’re glad to hear your order arrived quickly and that you loved the brand and quality. Your support truly means a lot to us, and we look forward to serving you again soon.
Regards,
Team SQUATWOLF
Comfort, Relaxation and Physical Ease of the Fabric
Of all the gym wear i have tried, my favorite is SQUAT WOLF, i have never been felt so comfort with the kind of fabric. It is very well designed,as for me, from top to bottom especially the leggings, they give me physical ease and relaxation to wear.
Mr. Simran, from support group assisted my queries as quick as possible.
13 stycznia 2026
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Jane,
Thank you for sharing your feedback!
We’re glad to hear that SQUATWOLF is your favorite gym wear and that you enjoy the comfort and design of our fabric, especially the leggings.
We’re also glad to hear that Simran was able to assist you promptly and effectively. Your kind words and support really motivate our team. We look forward to serving you again soon!
Regards,
Team SQUATWOLF
As usual my most favorite best brand…
As usual my most favorite best brand ,best quality.Soo satisfied .true size and best option for long sports day (20 km cycling everyday) never felt that fabric sticked in body bc of sweat etc soo useful. model is spacious and super comfortable🩷
9 stycznia 2026
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Hilal,
Thank you for your wonderful feedback!
We’re glad to hear that SQUATWOLF continues to be your favorite brand and that you’re loving the quality, comfort, and fit. It’s great to know the fabric performs well even during long cycling sessions and stays comfortable throughout. Your support truly means a lot to us!
We look forward to serving you again soon.
Regards,
Team SQUATWOLF
Recommended!
I had a really good experience ordering from Squatwolf. The ordering process was smooth, and their customer service was excellent and very helpful. Overall, I am very happy with the brand and would definitely recommend Squatwolf to others.
23 grudnia 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Sadaf,
Thank you for your kind words and for sharing your experience with us!
We’re glad to hear that you had a smooth ordering process and found our customer service helpful.
Your recommendation truly means a lot to us, and we look forward to serving you again soon.
Regards,
Team SQUATWOLF
Good gym wear from SquatWolf but poor customer experience!
I've been using gymwesr from SquatWolf for a couple of years now however my last purchase was very disappointing. The customer service has been shocking. One item was oversized and I’ve been trying to return it since 8th Dec. Despite multiple emails, I’m repeatedly told Aramex will collect it — yet no one has contacted me or shown up. Good products, but an unbelievably poor returns experience. Very disappointing!
9 stycznia 2026
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Suhaib,
Thank you for sharing your experience.
We’re are surprised to hear about the inconvenience you’ve faced as it's quite rare. This is certainly not the experience we aim to provide.
Your feedback has been noted and our customer happiness team will be reaching out to you shortly to resolve it as quickly as possible.
We will make sure to turn your experience around.
Regards,
Team SQUATWOLF
Good support
I had an issue with a product i purchased recently but i received a good support from the after sale support team who was responsive
7 stycznia 2026
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Dutien,
Thank you for sharing your experience.
We’re glad our team was able to assist you and provide timely help.
Your feedback means a lot to us, and we look forward to serving you again soon.
Regards,
Team SQUATWOLF
Customer service is great but im…
Customer service is great but im disappointed by the quality of the clothes high prices but it feels cheap I would not buy winter clothing again
30 grudnia 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Waleed,
Thank you for taking the time to share your feedback with us.
We’re glad to hear that our customer service met your expectations. However, we’re truly sorry to learn that the quality of the winter items did not meet what you were expecting. This is certainly not the experience we want for our customers.
We hope to have the opportunity to serve you better in the future and regain your trust.
Regards,
Team SQUATWOLF
Odpowiedź od SQUATWOLF
Hi Amr,
Thank you for giving us your feedback.
We look forward to serving you again soon.
Regards,
Team SQUATWOLF
Thank you Squatwolf 🥰
Very satisfied as a customer of squat wolf sports wear. the very high quality and very easy return in case size or model not suitable for me. Never mentioned, the very reliable and supportive customer service every time i have any problem in my purchase, makes me trust them 100% sure every time i have a new purchase. Thank you Squatwolf 🥰
23 grudnia 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Marwa,
Thank you for your lovely feedback.
We’re truly happy to know you’re satisfied with the quality, easy returns, and our customer support.
Your trust means everything to us. We look forward to serving you again.
Regards,
Team SQUATWOLF
I had an issue with my original order…
I had an issue with my original order being delivered with missing items, but SQUATWOLF handled the situation extremely well. Shahnaz from the customer service team stayed in touch with me throughout the process, responded quickly, and made everything stress-free. The issue was resolved by sending a replacement order completely free of charge. I truly appreciate Shahnaz’s professionalism, honesty, and dedication to customer satisfaction. Great service and support — this is exactly how a brand should treat its customers.
19 grudnia 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Evgeniya,
Thank you for sharing your experience!
We’re glad we could resolve the issue smoothly. Shahnaz will be glad as well to hear your kind words.
Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again.
Regards,
Team SQUATWOLF
Odpowiedź od SQUATWOLF
Hi Rami,
Thank you for your feedback!
We’re glad you loved the materials and found the sizing perfect.
We look forward to serving you again.
Regards,
Team SQUATWOLF
تجربة ممتعة وشكرا لتعاون فريق خدمة…
تجربة ممتعة وشكرا لتعاون فريق خدمة العملاء حتى تم حل مشكلتي
5 listopada 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
مرحبا إيمان
شكرًا لك على تعليقك! يسعدنا سماع أن تجربة التسوق كانت ممتعة وأن فريق خدمة العملاء تمكن من مساعدتك وحل مشكلتك
. نتطلع لخدمتك مرة أخرى قريبًا
Slow Return Process
On the website, both returns and exchanges are mentioned, but in reality only returns seem to work. While returns are available, the processing time is much longer than expected and takes quite a while to complete. I followed up multiple times to request an exchange for a smaller size, but this was not possible. Customer service responses felt quite scripted, which left little room for options or flexibility.
On a positive note, the item was delivered in a timely manner. However, the return process takes ages, and there is very limited flexibility when it comes to exchanges. Customers are required to wait 7–10 working days, which feels unusual nowadays, as most online platforms offer exchanges within 2–3 days, often with no additional cost or with an in-store exchange option.
For reference, I received my order on 9 December and submitted a manual return request on 10 December 2025, well within the return period. The process involved pre-approval, pickup, checking, and other steps, and the return was only completed on 20 December. I received my item on 20th December 2025.
With Squatwolf, the options feel quite limited. I hope this doesn’t come across the wrong way — I’m simply sharing constructive feedback on areas that could be improved.
10 grudnia 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Eloisa,
Thank you for taking the time to share your feedback with us.
We’re glad to hear that your order was delivered promptly. However, we’re sorry that the return and exchange process felt restrictive and longer than anticipated.
We understand how important flexibility and quicker resolutions are, and we regret any frustration this may have caused.
We have a transparent return policy, and return resolutions can take up to 14 working days to complete, as they involve multiple verification steps. That said, we completely understand your concerns, and your feedback has been carefully noted.
We truly appreciate your patience and hope to have the opportunity to serve you again.
Regards,
Team SQUATWOLF
Outstanding Support…
Simran was a kind and diligent person who delivered outstanding performance. I worked with him through all return stages, and he was the most suitable person to handle various challenges and resolve issues.
Thank you!
Ali H
17 grudnia 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Ali,
Thank you for sharing your feedback with us.
We’re glad to hear that our team was able to address your queries effectively and provide you with the support you deserved.
We truly appreciate your kind words and look forward to assisting you again in the future.
Regards,
Team SQUATWOLF
• Highly Recommended Activewear
Squatwolf is my favorite activewear brand. I’ve been training for over 10 years, and I truly appreciate the quality, comfort, and reasonable prices. Perfect for workouts and everyday wear.
15 grudnia 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Eman,
Thank you for your kind words!
We truly appreciate your loyalty and are honored to be your favorite activewear brand. It means a lot to hear that our quality, comfort, and pricing have supported your training journey over the years.
Thanks for being part of the SQUATWOLF community and we look forward to serving you again.
Regards,
Team SQUATWOLF
Odpowiedź od SQUATWOLF
Hi Salman,
We appreciate you taking the time to share your feedback.
We look forward to serving you again.
Regards,
Team SQUATWOLF
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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