I would like to formally commend the response provided to my query. The answer was clear, well-structured, and directly addressed my concerns. I sincerely appreciate the effort and expertise shown,... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
First time buying stuffs here. Love my small gym bag. My cute top & pant. Delivery is good despite war in the East. Emails on Delivery are Updated regularly. Package is well packed & sealed. Good... Zobacz więcej
Reakcja na opinię
Commending Shahnaz who assisted me with my return. She/he handled my request promptly and with a very positive attitude. Truly appreciated how efficiently she managed the return while still being f... Zobacz więcej
Reakcja na opinię
Great product, great customer support. Special thanks to Dua who assisted me with my order issues. I recommend Squatwolf for serious gym people
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
SQUATWOLF started in 2016 as a passion project in a small Dubai apartment, with a clear mission — to create gym wear that performs as hard as you do, while looking sharp and feeling great. Built by athletes, for athletes, our collections are crafted with high-performance fabrics, technical precision, and functional designs that support your lifestyle both in and out of the gym. From Dubai to over 120 countries, SQUATWOLF has grown into a global activewear movement. But we’ve never lost sight of where we came from. Dubai’s ambition and relentless pace inspire everything we do and we’re proud to be building a world-class brand from the East, for a global audience. Today, SQUATWOLF is trusted by fitness communities, trainers, and everyday athletes who value quality, performance, and design. With a growing retail footprint and a strong digital presence, we’re here to empower our community with gear that moves with them, in training and in life. More than just a brand, SQUATWOLF is a mindset: of discipline, ambition, and progress. Thank you for being part of our journey. Welcome to the pack.
Dane kontaktowe
Dubai Mall, Dubai, Zjednoczone Emiraty Arabskie
- support@squatwolf.com
- squatwolf.com
4,9
Doskonała
3 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Exceptional Customer Service Experience with SQUATWOLF
Their customer service is very friendly, and dealing with them is so smooth. After making my first online purchase and unfortunately needing to return some items, they provided all the necessary details and steps. They were consistently available, patient, understanding, polite, and supportive, making the process as simple as possible. Honestly, I have interacted with many online customer service teams, most were nice and friendly, but SQUATWOLF is the only one that truly went above and beyond.
3 grudnia 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Katia,
Thank you for your feedback.
We’re truly grateful for your feedback and delighted to hear that our team was able to support you throughout the process.
Providing a smooth and thoughtful experience is something we deeply care about, and your recognition means a lot to us.
We look forward to serving you again.
Regards,
Team SQUATWOLF
Keep doing the great
Keep doing the great. Work and please do not compromise on quality
2 grudnia 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Shehzad,
Thank you for your feedback.
We truly appreciate your support, and we remain committed to maintaining the highest quality in everything we do.
We look forward to serving you again!
Regards,
Team SQUATWOLF
The agent was so helpful & friendly
The agent was so helpful & friendly
2 grudnia 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Ahmed,
Thank you for sharing your feedback!
We are glad to know your issue was resolved and the agent was helpful.
Your satisfaction is important to us, and we’re always here to help!
Regards,
Team SQUATWOLF
Delivered fast
1 grudnia 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Shiraf,
Thank you for your kind feedback.
We truly appreciate your feedback and are glad to know you had an amazing delivery service.
Your satisfaction is important to us, and we’re always here to help!
Regards,
Team SQUATWOLF
The clothing is great the material…
The clothing is great the material feels high quality as it should be. Easy to move around.
2 grudnia 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Mark ,
Thank you for your feedback!
We’re glad to hear that you’re enjoying the quality and comfort of the material.
We look forward to serving you again!
Regards,
Team SQUATWOLF
Absolutely rubbish customer service .
Absolutely rubbish customer service .
My order got held at the customs port (a sweattop) !!
That was 2 weeks ago , having sent 5 emails to this company the answer I get is they will look into it , another week has passed and still nothing .
Never would I buy from this company again .
Let's see how long my refund now takes .
Absolute disgrace!!
10 listopada 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Mandie,
Thank you for sharing your feedback!
We apologize for the issue you had to face with the delivery.
Our customer happiness team will be contacting you shortly to sort out the issue. Your experience is not what we aim for and will make sure to turn your experience around.
Regards,
Team SQUATWOLF
A very excellent and professional…
A very excellent and professional company. Their communication, support, and customer service are outstanding.
28 listopada 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Ahmed Talaat,
Thank you for your kind feedback.
We truly appreciate your feedback and are glad to know you had an excellent service.
Your satisfaction is important to us, and we’re always here to help!
Regards,
Team SQUATWOLF
شكرا جزيلا من القلب الموظفين في قمة…
شكرا جزيلا من القلب الموظفين في قمة الأخلاق وقمة التعاون وماراح تكون التجربة الاخيرة
28 listopada 2025
Opinia niezależna
The highest level of professionalism in…
The highest level of professionalism in dealing with you and the ease of procedures, thank you very much.
27 listopada 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi There,
Thank you for your kind feedback.
We're glad to hear that the process was smooth and met your expectations.
We look forward to serving you again!
Regards,
Team SQUATWOLF
Superb Quality ACTIVEWEAR
The quality of the product is simply great. Not sure if it was for the BLACK/WHITE Friday Sale, the value for money was amazing. I am extremely happy with my purchase. The customer service was also spectacular. They followed up on the order and responded to my review. Amazing. I will be loyal customer.
9 listopada 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Mustafa,
Thank you for your wonderful feedback!
We’re glad to hear that you loved the quality of the product and the experience during the Black/White Friday Sale was as per your expectations.
We’re even happier to know that our customer service team was able to support you and follow up effectively.
We look forward to serving you again!
Regards,
Team SQUATWOLF
Terrible service
I have been ordering online for the last 20 years of my life and the return experience I am facing with Squatwolf is beyond imagination! First order they held my refund because it was mentioned it was collected which never happened and they didn’t want to proceed with my refund
Second and LAST order for sure claim I returned a non squatwolf product! Poor service NEVER dealing with them again and I hope they don’t ask me to change my review again!
27 listopada 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Sally,
We are sorry to hear about the issue.
We have a transparent return policy, however, our customer happiness team will be reaching out to you and will surely turn your experience around.
Regards,
Team SQUATWOLF
importance of brand's quality and attention to size
The return process took long a week but they deliver the new product replacement faster.
24 listopada 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi There,
Thank you for your feedback!
We apologize for the return issues you faced, but it’s great to know that it was resolved promptly.
We truly appreciate your patience and your kind words. If you ever need any further support, we’re always here to help!
Regards,
Team SQUATWOLF
Odpowiedź od SQUATWOLF
Hi Abdulla,
Thank you for reaching out to us.
We truly appreciate your feedback and are glad to know your issue was timely resolved.
Your satisfaction is important to us, and we’re always here to help!
Regards,
Team SQUATWOLF
Satisfied Customer
I'm happy with my Squatwolf order. Although the delivery had some issues, the customer support-especially Simran was very helpful and resolved everything quickly. Great service overall!
25 listopada 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Juan,
Thank you for your feedback!
We’re glad to hear that you’re happy with your order. We sincerely apologize for the delivery issues you faced, but it’s great to know that Simran was able to assist you promptly and get everything resolved.
We truly appreciate your patience and your kind words. If you ever need any further support, we’re always here to help!
Regards,
Team SQUATWOLF
The response is so quick and clear!!
The response is so quick and clear!!! Really most appreciated! Thanks a lot
23 listopada 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Maria,
Thank you for reaching out to us.
We truly appreciate your feedback and are glad to know you had an amazing experience with our support and service.
Your satisfaction is important to us, and we’re always here to help!
Regards,
Team SQUATWOLF
Odpowiedź od SQUATWOLF
Hi Cesar,
We truly appreciate your feedback.
Your satisfaction is important to us, and we’re always here to help!
Regards,
Team SQUATWOLF
My complaint was solved smoothly and…
My complaint was solved smoothly and promptly
22 listopada 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Raed,
Thank you for your feedback!
We truly appreciate your feedback and are glad to know that your issue was resolved.
Your satisfaction is important to us, and we’re always here to help!
Regards,
Team SQUATWOLF
Good help with fast help
22 listopada 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi Ali,
Thank you for your feedback!
We’re really glad to know you had a fast and helpful experience with us.
If you need any further assistance, we’re always here to help!
Regards,
Team SQUATWOLF
Excellent service 👌🏼
22 listopada 2025
Opinia niezależna
Odpowiedź od SQUATWOLF
Hi There,
We truly appreciate your feedback and are glad to know you had an excellent service.
Your satisfaction is important to us, and we’re always here to help!
Regards,
Team SQUATWOLF
Odpowiedź od SQUATWOLF
Hi Ibrahim,
Thank you for sharing your feedback!
We’re really glad to hear that you’re happy with the product, and we truly appreciate your recommendation.
If you ever need any assistance or have questions, we’re always here to help.
Regards,
Team SQUATWOLF
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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