The secretary door looks great very good quality. Great service quick and easy installation from the Quote to the installation of the door friendly staff and service. Great price for the quality of th... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I paid the 50% deposit on 2 March 18 after being quoted a 5 week turn around time because they were busy. After 5 weeks I would call weekly to be promised a call back. That only ever happened once. Th... Zobacz więcej
Reakcja na opinię
I got great advice about the design of fitting a single screen door into a long set of bi-folding doors. It can be moved along the whole track depending which part of the doors are open. I also got a... Zobacz więcej
We are very pleased with our custom made concertina security door. From a very prompt reply to a query to arranging a quote and finally installation it was seamless trustworthy and professional. We... Zobacz więcej
Informacje dotyczące firmy
- Dostawca drzwi
- również w kategorii:
- Instalator systemów bezpieczeństwa
- Sklep z moskitierami
- Złota rączka
Napisane przez firmę
SP Screens is an Australian security screen company specialising in the supply and installation of premium security screen doors, security screen windows, flyscreens, retractable screens, plantation shutters, blinds, and aluminium slatted fencing for residential homes & businesses. Founded in 2010, SP Screens has grown into one of Australia's leading independent security screen companies, with local branches servicing Sydney, Newcastle, the Central Coast, Hunter Valley, Canberra, Ballina/Byron, Tweed Heads, Coffs Harbour, Brisbane, Ipswich, the Gold Coast, the Sunshine Coast and surrounding regions across NSW, Queensland and the ACT. We help homeowners improve home security, ventilation, insect protection and privacy by recommending the right screening solution for each property. Our range of security screens includes stainless steel mesh security screens, perforated aluminium security screens, coastal corrosion-resistant security screens, bushfire-rated security screens, fall prevention window screens and fire and emergency escape screens. Our experienced consultants provide in-home advice to help customers choose the most suitable products based on their home's location, lifestyle, security requirements and budget. Every installation is completed by trained professionals using products from trusted Australian security screen manufacturers, including SecureView® and Xceed®. At SP Screens, we're committed to providing expert advice, quality workmanship and outstanding customer service, helping thousands of Australian homeowners protect what matters most with security screen solutions built to perform in Australian conditions.
Dane kontaktowe
https://www.spscreens.com.au/locations/, Australia
- 1300939700
- salessupport@spscreens.com.au
- spscreens.com.au
4,5
Doskonała
45 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Family company
Family company. Paid deposit 29 May Installed 31 July. They took 50% deposit which I felt was too much. Measurements had to be done 2 times, Installer had to come 2 times, which means we had to be at home. Had to call the people to keep getting updates. They don't call back even if they say they will. They don't come in the allocated time. They came 1.5 hours early.. lucky we eerrr at home. And its not cheap. In summary, very very poor experience. I gave feedback to the company, they said they will look into it. Only Pro is, the door seems good quality.
31 lipca 2018
Opinia niezależna
Odpowiedź od SP Screens
Hi Jackie, thank you for taking the time to post your review. We are thrilled to hear you are happy with the finished product and the high quality of your door, we are proud to say the majority of our customers are happy with the quality of our product and work. We do apologise that our installer had to check measure your home twice unfortunately, he missed the lock height measurement the first visit which was an honest error and we apologise. Sydney traffic can be unpredictable so occasionally our installers run a little early or a little late and some jobs do finish quicker than expected or run over which can affect the arrival time for the next job however, we try to call and update the customer on any changes, I apologise if we did not do this for you.
Terrible delivery and customer service.
3 and 1/2 months since I paid a deposit and still no date for installation. Communication has been terrible, promised updates never happen, told that it was in QA ready for delivery then later on being manufactured the following weekend but based on advice today it is still not manufactured.
Emailed the manager and they have not bothered to respond so what do you do. I have paid 50% deposit and still have nothing other than it is a factory problem and the customer service person says they are telling me what they are told by the factory. No customer service at all.
27 kwietnia 2018
Opinia niezależna
Odpowiedź od SP Screens
Hi Barry, we do apologise that we have not communicated as we should have with you. Our customer service did miss the mark with keeping you up to date on the progress on the installation of your slatted fencing. We did have a miscommunication internally (human error) where we thought that one of the components required for your installation had not been powder-coated however, this has now been rectified and your screens are ready for installation.
Fantastic Service
I would recommend SP screens, they are highly affordable, reliable and provide a quality product. The staff are friendly, genuine and caring.
3 stycznia 2017
Opinia niezależna
Odpowiedź od SP Screens
Thank you! We really appreciate you taking the time to post your review :-)
Excellent Service, Great Product and Price
An excellent experience from requesting quote through to installation. Customer focus and level of communication was superior, meeting my expectations, which is rare these days. I have no hesitation in recommending SP Screens.
4 października 2016
Opinia niezależna
Odpowiedź od SP Screens
We are thrilled to hear you are happy with your SP Screens experience and thank you for taking the time to review.
Great Service, Product and Price
Local Company in Sutherland Shire, pleasure to deal with, everything on time and as promised. Really good to deal with a professional group who value good customer service.
28 września 2016
Opinia niezależna
Odpowiedź od SP Screens
Thank you so much for your kind comments. We are so happy you’re pleased with your experience with our company and hope you’re enjoying your new security screen. Thanks again, Paige.
Doświadczenie Trustpilot
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