Splend Recenzje 

390
•
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Please please do not sign that contract. Better you find a independent person's car ' pay for your own insurance because Ince you sign there's so m7ch payment comes out like race is not free if you a... Zobacz więcej

Oceniono na 5 z 5

I Just want to express my deepest Gratitude to Dom D from The Southport Hub for always conducting himself in such a professional manner. After my car needed to be sent away for repairs, he... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic service by all the Splend team including Ifti who finalised my contract today. I’ve been with Splend for two by four year leases and always found them professional and efficient.

Oceniono na 5 z 5

Ifti was a great help with my last vehicle hire. I have been a splend customer on and off for 10 years + from when they first started in a single garage with various cars being hired over the ye... Zobacz więcej

Informacje dotyczące firmy

  1. Wypożyczalnia samochodów
  2. również w kategorii:
  3. Leasing samochodów
  4. Naprawa samochodów

Napisane przez firmę

Change the way you own for good with Splend. Splend makes car ownership easier, more affordable, and more accessible for rideshare drivers by packaging everything they need to earn more, pay less, and stress less into one affordable weekly repayment. It’s smooth driving with no surprises and the lowest total ownership cost - exactly how car ownership for rideshare drivers should be. Experience a new way to own your vehicle with Splend: affordable models, all-inclusive costs, no balloon payments, and the flexibility to try before you buy, plus support when you need it.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

390 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 22% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(390)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 75

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Arrogant behaviour from everyone involved

In 2023, I purchased a Tesla vehicle and made timely payments over the course of a year. Recently, another party damaged my vehicle and I reported the incident to Splend. Initially, they assured me that an excess fee waiver would be provided after three hours, but they subsequently demanded the full excess fee and threatened to cancel the contract. Three days later, they offered a replacement vehicle that had already been experiencing a tire issue. After three days, they instructed me to visit Tyre Bankstown with a punctured tire instead of my nearest home. Furthermore, when signing the agreement, there was no mention of the holiday period, which has since been added.
The behavior exhibited by Splend was unprofessional, arrogant, and indicative of a sick mentality. They failed to consider the situation of the other party and provided no assistance. For the entire week that the replacement vehicle was unavailable, I continued to pay weekly rent. Additionally, the contract contained illegal details. I intend to lodge a legal complaint against Splend. I strongly advise individuals to carefully review the agreement with a lawyer before signing, as they may be exploited by unscrupulous companies.

16 stycznia 2025
Opinia niezależna
Logo Splend

Odpowiedź od Splend

Hi Hassan, sorry to see this review, we will reach out to you to go through the detail of you concerns to see how we can have a resolution for you.

Oceniono na 1 z 5

Terrible experience finished with them misappropriating my property

My entire experience with this company has been pretty awful from start to finish. A lot of promises and I realised later a lot of information not provided and promises not kept. As an Uber driver they promise support and they will help you be a fantastic driver etc etc. None of this is true, they are a punitive aggressive organisation, they sending passive aggressive text messages, the invoicing they provide is inaccurate, the app they have does not show proper billing and if you question it you are shut down. But the final insult for me was returning the vehicle, at their request as they wanted to "De-fleet" it, I discovered code for try and upsell me a more expensive rent to own vehible. I returned the vehicle as requested, they were difficult in the extreme getting that done but finally I did it and sadly left my phone charger cradle in the car. I have tried to contact them numerous times to get it back with no response. Essentially they have stolen it !!! and on top of that, the Toyota connect app tells me that the vehicle has been rented out again to the next sucker.... no doubt enjoying my phone charger. What ever you do, if you are a potential Uber driver DO NOT engage with this company you will regret it.

3 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

DO NOT GO WITH THEM!

Based on my 2 year experience renting a car on rent to own basis, I have given myself so many opportunities to trust the company, but they don’t seem worth it. They will not disclose all the information to you and will only tell you the bells and whistles of the car. They will ask you to electronically sign a document which contains several pages and is not readily available to read unless it is emailed to you. If you have a problem, the sales team will direct you to admin who are very good at pointing things at the contract even though they know that there are certain things that they are ethically responsible for. I have lost hope in Splend and I do not want another person suffer the same. PLEASE DO NOT GO WITH THEM.

17 stycznia 2025
Opinia niezależna
Logo Splend

Odpowiedź od Splend

Hi there, we can not find contact details for you to give you a call to discuss your concerns, please message us your details to hello@splend.com.au so we can look into this matter.

Oceniono na 5 z 5

The guy is legend his name is simmon

The guy is legend .he did great customer service and help me out everything within seconds.

Simmon is the best ..

Thanks for your help

14 stycznia 2025
Opinia niezależna
Logo Splend

Odpowiedź od Splend

This is great to hear and cheers for the 5 stars for Simon Gu.

Oceniono na 5 z 5

Excellent help from Erin

Excellent help from Erin, helped me to add an additional driver onto my account so my wife can drive the car. Made the process easy to complete

14 stycznia 2025
Opinia niezależna
Logo Splend

Odpowiedź od Splend

Glad Erin could help you Brian

Oceniono na 1 z 5

Do not rent or rent to own with this…

Do not rent or rent to own with this company. The negative comments on its reviews are 100% correct. I have similar experience. You take their car you end up giving them what you could earn. This is a sneaky company. Pay attention to the negative feedbacks. They are not lying.

1 stycznia 2025
Opinia niezależna
Logo Splend

Odpowiedź od Splend

Hi Eileen, we understand you where not satisfied with Splend's terms and conditions, managing and paying your own toll account is required and is also discussed upon contract. If you use tolls and they are not paid then we receive toll notices. Had the tolls been paid then there would have been no further actions required.

Oceniono na 5 z 5

The lads are extremely helpful and…

The lads are extremely helpful and Adelaide Splend they extremely help and professional, they explain everything in detail quite happy with the service I receive from the lads at Adelaide Splend.

18 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

i would not recommend this company to…

i would not recommend this company to any one in future, had enough with their cunning terms and condition. Not all the drivers are familiar with the language they talk. friendly enough till sing up the the contract. If any one read fully they will never sing up this company.
The trading slandered should intervene with this company or any other legal body should go through the TC. There is no excuse for drivers in any shape or form in difficult situation, They have closed up all the situation in this contract and made where they can charge drivers.
I cant wait to end my contract with these buggers.

13 grudnia 2024
Opinia niezależna
Logo Splend

Odpowiedź od Splend

Hi Faz, we could not locate any contact details for you to discuss your current concerns, please reach out to hello@splend.com.au your details so we can review this matter.

Doświadczenie Trustpilot

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