SpiritSmith - Personalised Gifts Recenzje 

224
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I bought a personalised retirement gift for our boss and she was absolutely delighted with it, she particularly liked the personalisation on the box. I also had a great experience with Joanna in Spir... Zobacz więcej

Oceniono na 5 z 5

The personalised gift box containing wine x 2 was lovely and dispatched to courier very quickly. Only issue was DPD changing date without much notice. Not leaving with neighbour. Then reverted back t... Zobacz więcej

Oceniono na 5 z 5

Once again I can always count on SpiritSmith to go above and beyond to make sure the gifts I buy are amazing and presented in such a way the my friends get the absolute wow factor. The team at sp... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We are in love with our thank you gifts from Spirit Smiths! All our previous clients & customers recieve a lovely gift set where they can choose 5 different options such as 'something for home... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep monopolowy
  2. Sklep z alkoholem

Napisane przez firmę

Searching for something special? Look no further. Our beautiful personalised hampers & curated gift sets are the perfect gift for anyone in your life – including you! Whether you’re looking for a personalised gin gift set for her, filled with delights and the finest small batch bottle of gin, or a whiskey gift set for him, containing everything he will need to make that glass of whiskey in the evening just perfect, we have something for every possible person and for any occasion. We all have our favourite tipples and our favourite places to drink them. We enjoy them not just for the taste, but how they look and feel and because they provide an ambience, or social setting that makes us feel that ‘this is our place’ and we feel welcome. SpiritSmith aims to bring a gift to our customers and their loved ones which brings a bit of that ambience and social atmosphere home. As a busy family run business, we know the importance of having a network of great people around us, providing support, love and friendship. Lets be honest, as family life doesn’t always give us the chance to get out to our favourite places as much as we might like, more and more we are inviting our network of people to enjoy a drink with us at home. and here arrived SpiritSmith! Make them feel truly special today and gift them something personal. Send your message with a bottle…


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

224 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(224)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 29

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Oceniono na 5 z 5

Absolutely top class.

This is an absolutely fantastic present for any vodka lover. My present recipient actually screamed....with delight.

16 lutego 2023
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Odpowiedź od SpiritSmith - Personalised Gifts

This review has completely made our day here at SpiritSmith! Thank you so much for taking the time to let us know your recipient loved their gift. Cheshire cat grins all over the place here

Oceniono na 5 z 5

3rd time ordering in a matter of days

3rd time ordering in a matter of days, could not be happier with how it went. Pippa in their office was really helpful and sorted my query with no issues.

12 lutego 2023
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Odpowiedź od SpiritSmith - Personalised Gifts

Gordon, thank you so much for your review. You taking the time to do this really means the world to us. Thank you for being such a wonderful customer to our small business :) Pippa

Oceniono na 5 z 5

The loveliest gift ideas

What a great idea for a gift with some lovely extra touches which make it really special! I got a valentines set for my partner and the little love heart chocolates & fairy lights really made the gift perfect! Such great customer service too, couldn’t recommend enough!

17 lutego 2023
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Odpowiedź od SpiritSmith - Personalised Gifts

Thank you so much for your review Megan. So happy that you and your partner enjoyed the extra touches, that is our ultimate goal here at SpiritSmith. We hope you had a gorgeous Valentine's Day

Oceniono na 5 z 5

Perfect gift for someone we did not know what to buy

We really did not know why to buy for my cousin's husband's 50th birthday - I found this site as they do nice drinks hampers and it was perfect and he really was pleased to receive it and said it had a nice range of items contained within. His words "I absolutely love it".
I would especially like to mention Laura McCann who was really helpful to me when ordering this gift and did not mind me emailing her on more than one occasion - she was extremely courteous and helpful so thank you so much Laura!

20 lutego 2023
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Odpowiedź od SpiritSmith - Personalised Gifts

Thank you so much for taking the time to leave us a review, and especially to single out our lovely Laura who works so hard behind the scenes. We are thrilled your cousin's husband enjoyed his gift - music to our ears. You've made our day with this review - Pippa (Owner & Founder)

Oceniono na 5 z 5

Bought for my brothers 30th

Bought for my brothers 30th. Beautifully presented and good quality. Will definitely buy again.

17 lutego 2023
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Odpowiedź od SpiritSmith - Personalised Gifts

Thank you for the review Sam. We are so pleased you are happy with your gift and are so thankful you took the time to come back and tell us about it. Reviews have such a huge impact on small business and you taking the time to leave a review helps us to grow. Thank you from Team SpiritSmith

Oceniono na 5 z 5

Easy to order with a good choice of…

Easy to order with a good choice of products. Hamper arrived quickly. Recipient loved it.

9 lutego 2023
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Odpowiedź od SpiritSmith - Personalised Gifts

Love to hear this!! Thank you so much for taking the time to leave us a review, we read out every review to the team and it really does help us to learn and grow. Thanks again

Oceniono na 5 z 5

Fantastic customer service and a…

Fantastic customer service and a sensational product. Highly recommend and will certainly use again

17 lutego 2023
Opinia niezależna
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Odpowiedź od SpiritSmith - Personalised Gifts

Thank you so much for taking the time to leave us a review, we read out every review to the team and in particular, your review is lovely to feedback to customer service. Thanks for being a fabulous customer to a small business - with love from team SpiritSmith

Oceniono na 5 z 5

I have been trying to call & no answer

I have been trying to call & no answer
I placed an order with an incorrect email & re sent an email to confirm my order but no response
I am getting worried

I managed to resolve this & have been so helpful. So thank you for managing this with such great customer care

I have now reviewed my parcel and was very happy with it.

15 lutego 2023
Opinia niezależna
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Odpowiedź od SpiritSmith - Personalised Gifts

Hi Zoe,
Thank you so much for taking the time to leave us a review. As a small team, we send our apologies for the issues you initially experienced. Pleased to hear that Joanna resolved this for you as quickly as possible. Thank you for choosing to shop small with us, we are ever so grateful. We hope your recipient loved their gift.

Kind regards,
Laura

Oceniono na 5 z 5

Delightful Gin Hamper

Lovely Gin Hamper. Service was great and the hamper was of high standard. My partner loved this gift. Beautifully wrapped. Would definitely be buying from here again.

6 lutego 2023
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Odpowiedź od SpiritSmith - Personalised Gifts

Hi Janice,
Thank you ever so much for taking the time to leave us a review, as a small business this means the world to us. We read every review out to our team, and this made our Friday. So pleased to hear that you will shop with us again.

Kind regards,
Laura

Oceniono na 5 z 5

Amazing project

Amazing project - beautifully packaged - my Son In law was really happy on his birthday- thank you.

9 lutego 2023
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Odpowiedź od SpiritSmith - Personalised Gifts

Hi Lynn,
Thank you so much for taking the time to leave us a review, it's wonderful to hear that you loved your gift. As a small business this means the world to us. We hope your son in law had a great Birthday.

Kind regards,
Laura

Oceniono na 5 z 5

Was a gift so haven’t seen it but…

Was a gift so haven’t seen it but amazingly quick service and recipient loved it

9 lutego 2023
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Odpowiedź od SpiritSmith - Personalised Gifts

Hi Fiona,
Thank you so much for taking the time to leave us a review. As a small business this means the world to us. It's wonderful to hear that you are happy with the service received.

Kind regards,
Laura

Oceniono na 5 z 5

Exceptional service

I made a mistake in the delivery timings, but was called to double check and they arranged delivery in time for me, cannot fault the efficiency and professionalism shown to me, would highly recommend. Exceptional service and excellent quality … thank you, thank you, thank you

11 lutego 2023
Opinia niezależna
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Odpowiedź od SpiritSmith - Personalised Gifts

Hi Laura,
Thank you so much for taking the time to leave us a review, as a small business this means the world to us. We read every review out to the team, and this made our Friday. Thank you for choosing to shop small with us.

Kind regards,
Laura

Oceniono na 5 z 5

A lovely hamper

A lovely hamper received, beautifully packaged, the little lights were a lovely touch. Will be using this company in the future for sure

8 lutego 2023
Opinia niezależna
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Odpowiedź od SpiritSmith - Personalised Gifts

Hi Anna,
Thank you ever so much for taking the time to leave us a review, as a small business this means the world to us. It's wonderful to hear that you will shop small with us again.

Kind regards,
Laura

Oceniono na 5 z 5

SpiritSmith Deserve 10 Stars!

It's a shame I can only give 5* as this company deserves more. Great service and beautifully made, bonus they made my life a lot easier with their gift wrapping.

20 stycznia 2023
Opinia niezależna
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Odpowiedź od SpiritSmith - Personalised Gifts

Thank you very much for your review Kieron! It's great to hear how happy you are with your gift and service received.

Kind regards,
Laura

Oceniono na 5 z 5

Absolutely spot on service and product…

Absolutely spot on service and product 👍🏻

1 listopada 2022
Opinia niezależna
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Odpowiedź od SpiritSmith - Personalised Gifts

Hi Nathan,
Thank you so much for taking the time to leave us a 5 star review. We are so pleased to hear that you had a great overall experience with us.

Kind regards,
Laura

Oceniono na 5 z 5

Very good quality products & service.

Very good quality products & service. Easy to communicate with the team who responded quickly & efficiently. I found Spiritsmith products to be great fun as well - I loved the personalisation touch for my business clients.

3 stycznia 2023
Opinia niezależna
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Odpowiedź od SpiritSmith - Personalised Gifts

Hi Naomi, Thank you so much for taking the time to leave us a wonderful review. We are very pleased to hear that you had a great overall experience with us.

Kind regards,
Laura

Oceniono na 5 z 5

Highly recommended

Great experience from choosing to delivery the updates were brilliant able to track and the gift was very well received.

23 stycznia 2023
Opinia niezależna
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Odpowiedź od SpiritSmith - Personalised Gifts

Hi Sarah, Thank you ever so much for taking the time to leave us a 5 star review. We are pleased to hear that you had a great experience with us!

Kind regards,
Laura

Oceniono na 5 z 5

5 star review!

To start the product was packaged beautifully. There was a small issue with my order and I was not only called but emailed to resolve this quickly. Item was delivered less than 24hours after the call! Would absolutely recommend to family and friends in the future.

31 stycznia 2023
Opinia niezależna
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Odpowiedź od SpiritSmith - Personalised Gifts

Clair,

Thank you so much for taking time out of your day to leave this review. Every review is read to the team and they really give us all such a boost. If we can be of any help in the future, please don't hesitate to give us a call. Thanks again from all at SpiritSmith

Oceniono na 5 z 5

Spirirtsmith Corporate Gifting

I used the Spirirtsmith Corporate gifting service to buy a lovely hamper for one of my clients. They personalised it and put both mine and my clients logos on the sleeve. My client was very pleased with her gift. Thank You Spiritsmith!

17 stycznia 2023
Opinia niezależna
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Odpowiedź od SpiritSmith - Personalised Gifts

Hi Nick,
Thank you so much for choosing SpiritSmith for your corporate gifting. We are ever so grateful.

Pleased to hear that your client loved their gift.

Oceniono na 5 z 5

Amazing product and amazing customer…

Amazing product and amazing customer service. I had to telephone the company to change a small detail and they did this without hesitation! They couldn’t of been more helpful can’t wait to buy from them again!!

6 stycznia 2023
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Odpowiedź od SpiritSmith - Personalised Gifts

You have brightened up our Blue Monday reading this review Kate. Thank you so much! All reviews are read out to the team and in this instance it was particularly lovely for the customer service team to hear. Thanks again Kate!!

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