I want to warn potential customers…
I want to warn potential customers against booking this company. My mum is recovering from heart surgery at home and this company is listed on Southampton city council’s adult social care for cleaning help and advertises specially for elderly people on their website.
Beware!! My mother booked them at a staggering £40/h then they let her down by saying they couldn’t park directly outside her flat. There is parking available at a 1-minute walk, easily accessible by an able-bodied person, even carrying a bucket and a few sprays. Besides, they said the cleaner was coming by motorbike.
They do not go the extra mile (or minute!) as advertised and frankly I think my mother dodged a bullet. I can only imagine there’s been a change of management since the website etc was written.
I’d hate to see any elderly, vulnerable people cheated and messed about like my mum. Please don’t use this company. I plan to contact the council about them too.

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