Speedy Prints Recenzje

223

•

4,8

Laboratorium fotograficzne

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Zobacz, co mówią recenzenci

They kept me informed at every step, from confirming receipt of the cameras to despatch of the completed order. I was amazed that they had managed to get pictures from what were in 1 case a 24 year ol... Zobacz więcej

Amazing service, couldn’t have asked for more. Sent 4 films in by Royal Mail and received the digital photos very quickly. I would 100% use Speedy Prints again and have recommended them to others... Zobacz więcej

Incredibly good service! Amazing service from start to finish, they should be called lightning prints!! They said it normally takes 2 to 3 weeks to develop old disposable cameras - my pictures we... Zobacz więcej

Reakcja na opinię

very impressed! finally after in some cases after possibly 20 years in a box, freshly discovered single use cameras and used 35mm film was finally developed and printed! what a joy to see these blas... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

Napisane przez firmę

Welcome to Speedy Prints based in Saltash Cornwall. Est 1996. We provide many printing services. We believe that high quality and attention to detail is very important. We check each and every print by eye to ensure a flawless printing service every time. We have many years of experience and will always put the customer first. We are proud to have worked with many satisfied customers over the years. over 26 years! to be precise, producing and printing beautiful photos from mobile phones, USB's and emails and various formats. We have also preserved precious memories of family and friends from converting old video tapes to digital format. We often get great feedback from customers who have asked us to either print, restore or digitise these wonderful moments. There are many services that we provide. To many to list. But here's a snippet of just some of the services we provide here at Speedy Prints. Various services include Passport photos, instant photo printing, 35mm film developing, canvas stretching, business cards and leaflets, video to DVD, cine to DVD, Watch battery replacement, poster printing, photo restoration and many more services. For more info on the services we provide please do not hesitate to contact us or visit our services page.

Dane kontaktowe

125 Fore Street, PL12 6AB, Saltash, Zjednoczone Królestwo
01752845755
info@speedy-prints.co.uk
speedy-prints.co.uk

4,8

Doskonała

223 recenzji

5 gwiazdek

4 gwiazdki

3 gwiazdki

2 gwiazdki

1 gwiazdka

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Wszystkie recenzje

(223)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 17

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

12 mar 2023

Disposable camera photo prints

Efficient service, quality prints

6 lutego 2023

Odpowiedź od Speedy Prints

15 mar 2023

Thanks for your great review.

10 mar 2023

I sent 4 REALLY old films that I had…

I sent 4 REALLY old films that I had found and the quality was what I expected so that wasn't a problem.
Wasn't that speedy though 🤔

7 lutego 2023

Odpowiedź od Speedy Prints

15 mar 2023

Thanks for your great review. Our turnaround time is 7-21 days from the date of receiving your films. So we were within our time frame. :)

Thanks again for your order.

7 mar 2023

Great service

7 lutego 2023

Odpowiedź od Speedy Prints

15 mar 2023

Thanks for your great review.

7 mar 2023

Amazing!

Brilliant service from start to finish! I had a disposable camera developed with around 40 prints. These pictures were really special as we got Engaged in Thailand and I couldn't wait to see the pictures! Fast turnaround, great customer service, will definitely use again & recommend to family & friends! Reasonable cost, great quality prints & really quick with delivery. Thank you Speedy Prints :)

15 listopada 2022

Odpowiedź od Speedy Prints

15 mar 2023

Thanks for your great review.

21 gru 2022

Very helpful customer service

Very helpful customer service. Prints and transfer link sent back very quickly, with physical photos following shortly after in the post. Thank you!

30 listopada 2022

Odpowiedź od Speedy Prints

15 mar 2023

Thanks for your great review.

10 lis 2022

Really not good

Where to start, I first called these people explaining that I have a picture of my son I wanted printed in A3 and if I could come in and get the picture off my phone on to one of their devices.. To which they said yes, and that they have the necessary cables to upload my photo's to their machine and print, A3 would be £9.99. I couldn't make it myself on the Friday so my partner went down, same phone as mine with a 4k picture of our son to get printed. She then came back and said they told her it will be ready on Tuesday and she had to send the image to there email kiosk address, which she did. Which I thought is very strange, it doesn't take 4 days to print a picture, it's a few minutes on a shops high quality machine, and certainly not what I was told. My partner then went on to tell me that they also took her money, wanting payment before the picture was ready, also very strange. I called them several times at 4.30pm that day wanting to know why none of this was said to myself over the phone, and they clearly hung the phone up time after time and wouldn't answer. Anyway, Tuesday comes, we get a email from Google saying the address isn't correct and the email wasn't sent, the picture.. I call the shop, finally get through and they give me a complety different email to send the image to, also a bit strange. I send it through and say il be on Thursday to collect, I go to get the photo and first off your not welcomed with a smile, or even a thank-you, I get back in my car and briefly look at the photo and the quality is poor, like really poor. Very blurred, poor colours, just terrible. I call the shop and ask for a explanation, I said the picture was taken in 4k, same as many others I have had printed elsewhere and never a problem before. I was given several technical excuses and told they can't help me, no apology, no offer of a refund, nothing. They have my email details, they could of contacted me if they wanted too. I'm not sure they just wanted to take advantage of my partner being a female, with wanting payment upfront and totally different instructions to what they gave me, or just money grabbers offering a poor service, or maybe my poxy £9.99 order wasn't enough for them to use their high quality printers, or worse collecting pictures..Who knows, either way probably the worst all round service from any shop I have used in my local town of saltash. I'm sure they will reply with every excuse under the sun,and take no responsibility. I have no reason to lie about anything, my statement is 100% truthful

10 listopada 2022

Opinia niezależna

Odpowiedź od Speedy Prints

Zaktualizowano 11 lis 2022

First of all we apologise you feel you have received a bad service.
We have always worked on a first come first served basis. We will never prioritise a customers order above any other and this has always been common practice. So it is not at all strange to be told a date of when we are able to produce the order.
Regarding payment, we have always worked on a payment up front policy and have done for the best part of 9 years so there certainly is nothing strange about this. So, trying to hint at sexism or accusing us of prying upon the vulnerable is highly offensive.
We certainly do not recall hanging up multiple times. We did however receive multiple calls and every time we answered with “Good afternoon, Speedy prints” the line went dead. It certainly isn’t in our best practice to deliberately hang up on customers. And as we have no idea who is ringing us until we answer and they respond we simply cannot and will not pick and choose who calls us.
When your partner came into the shop, she was asked to send the photo to our kiosk@speedy-prints.co.uk email address. This is standard practice for larger prints as they cannot be printed instantly when connecting straight to our instant print kiosks as they can only print upto 8x6 inches. So, we find it very strange why you would receive a bounce back email if you had sent the photo to the email address provided. You were provided an alternative email when you called which was gary@speedy-prints.co.uk which is linked to the same PC as our Kiosk email address. And as you seemed to be having issues with the email address that was originally provided, we gave you this one over the phone to ensure we received it.
Regarding your image. And the so-called technical excuses. The image you have sent us is of average quality 1080x1080px 65ppi roughly 1MP to be approx. This is a standard quality that most people when sending photos from phones tend to request for printing. Your photo was certainly not 4k which is a 3840×2160 resolution or an 8.1MP equivalent still image. As per our terms, if you are not happy with the quality of the image that you have sent us then simply bring it back and we will refund you. You also have the opportunity to check the photo before leaving the shop for any issues.
Regarding the accusations of hints of sexism or being price prejudice. We have never been accused of taking advantage of customers regardless of their sex, age, race, marital status or the size of their wallet! We regard all customers orders whether it be a 20 pence photocopy or a £9.99 print as equally important, especially in this current climate. We are a family run business and we will never deliberately jeopardise our main source of income! We find this highly offensive. If you were not happy with the print you had every opportunity to return it so using slenderness comments that hint towards us preying upon the vulnerable due to sex is by all accounts disgusting!

18 paź 2022

Super Helpful with Order Issue

Super helpful and lovely response with an order issue. Great quality :)

18 października 2022

10 paź 2022

Old camera film

Having found two really old rolls of camera film in a drawer, I sent them off to Speedy Prints. Easy online process & send film off. Received photos 14 day's later.
Great service
Would highly recommend

10 października 2022

Odpowiedź od Speedy Prints

17 paź 2022

Thank you for your great review!

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