Dear William,
We are one of the very few law firms that represent private tenants for the very reason that you're outlining in your review. We are committed to fighting for tenants, including private renters, who often struggle to find legal representation.
However, the reality is that current housing laws in England allow landlords to issue a Section 21 'no-fault' eviction notice, which means they can evict a tenant without providing a reason. Unfortunately, this means that even where a tenant has suffered poor living conditions, a landlord can avoid liability simply by choosing to evict rather than address disrepair issues.
In your case, we dedicated over six months of legal work, incurring significant costs on your behalf, to pursue justice for you. We will not get paid for our time and effort and we continue to support private tenants even knowing that we are unlikely to get paid.
Despite our best efforts, your landlord’s legal representatives used a well-known legal loophole to evade responsibility—something that is beyond our control. We understand how frustrating and unfair this is, which is exactly why we continue to advocate for tenants like you.
For other private tenants reading this, we want to highlight an unfortunate truth: if your landlord does not want to repair your property, they can choose to serve you an eviction notice instead. This is a serious flaw in the system and one that only government reform can fix. If you are renting privately and are concerned about disrepair, please be aware of this risk before taking legal action.
We genuinely wish the outcome had been different for you. Nichola spent a significant amount of time on your case, essentially working for you for free and instead of saying 'thank you', you have decided to blame us for your landlord's decision to evict you and leave us a one star review, which is incredibly unfair of you regardless of how angry you are at your landlord.
Best wishes,
Kelly, Nichola and the team
