Best Cleaner in London Recenzje 

216
Wynik TrustScore: 4.5 na 5

4,5

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Oceniono na 5 z 5

Sparkle Cleaning offered an amazing service. The cleaner arrived on time and did an incredible job at cleaning our kitchen/living room area, stairs and two bathrooms. Our house has never felt or looke... Zobacz więcej

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Oceniono na 5 z 5

I recently hired them for an end-of-tenancy cleaning for two flats one I am leaving second moving in, and I am very pleased with the results. They did an excellent job – everything was spotless. The... Zobacz więcej

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Oceniono na 5 z 5

What a fantastic team. End of tenancy clean for us today of a four bedroom townhouse which had not been looked after Absolutely amazing job house looks like new, lovely staff and truly a great expe... Zobacz więcej

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Oceniono na 3 z 5

If you book Yas-Mut cleaning service, make sure Yassin himself is the one who provides it. He sent a member of his team to my apartment, and the results are really not what I expected. I had very high... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi domowe

Informacje przekazane przez różne źródła zewnętrzne

With a wide range of services that suit your every need and requirement, our team has the know-how and expertise to get done what you need done. Let us know how we can help, and we guarantee your experience with our professionals is enjoyable and satisfactory. We love to hear from our customers, so feel free to contact us with your feedback.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

216 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(216)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Yassin and his team are amazing!

Yassin and his team are amazing. No job is too big and the place is always immaculate when they are done.

We had been through a few cleaners and had to keep replacing them as my housemates are very particular! They love the job Yassin does.

I would recommend the firm to anyone.

10 listopada 2017
Opinia niezależna
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Oceniono na 3 z 5

Unfortunately we can't recommend them.

Unfortunately we won't be using this company again and can't recommend them. Easy to get hold of initially and booked a convenient time with minimal fuss. Paying via PayPal is a good system.
I then had a call changing the appointment to the next morning. The next morning I had another call at the appointment time saying there was a problem and so could we go back to the original appointment (8.30am) the following day. That time came and went without anyone arriving. I called to find out what had happened (9.30) and then didn't get an explanation or a call back. I called again and after ringing 3 separate numbers got through to someone who apologised profusely and explained the time had been miscommunicated to the cleaner, but he was on his way. He would be there at about 1020, I was told.
He eventually arrived at around 1145. He did apologise for this.
To his credit the cleaner did a good thorough cleaning job. However he broke a number of small items, damaged several plants and made no effort to move things back to where they had been. Once he left I had to go around restoring order and picking up the pieces.
Obviously others have had a better experience but I'm afraid we will look elsewhere!

--- Update after I posted the above,
I had a call late Sunday evening from the manager of the business. In this call he did not apologise for the problems I mentioned above. He asked me to delete the review. I refused and explained why, after which he told me he would have to fire his cleaner as a result. (Which I said was unreasonable, and I'm very upset at the idea that a fair review might have lost someone a job).
As I said, the main problem was the disorganisation and lack of communication. I don't think calling your customers and asking them to delete reviews is appropriate.

5 listopada 2017
Opinia niezależna
Oceniono na 5 z 5

Excellent cleaning

Great cleaning. I got the owner himself, he was friendly, fast and efficient. He came on time and did a very good job. I definitely recommand yas-mut cleaning.

29 października 2017
Opinia niezależna
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Oceniono na 5 z 5

Professional and friendly service

Very professional. I booked a clean last minute, cancelled at the last hour, re-booked for the next day and still the service was amazing. A very friendly team came and completed a top job. Thank you!

22 października 2017
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Oceniono na 5 z 5

Fantastic cleaning company!

Fantastic cleaning company! My oven was cleaned excellently by Yasin who also cleaned my kitchen, bathrooms and passageways in my home.. He did brilliantly and I will definitely use the company again. Thank you!

25 września 2017
Opinia niezależna
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Oceniono na 5 z 5

Nice reliable people and did excellent job

Nice people, easy to deal with. They were reliable and did a great job for a very reasonable price. They told us out carpets didn't need full cleaning and kept the price down as a result. Would definitely use them again

28 sierpnia 2017
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Oceniono na 4 z 5

We had recenly just moved in back to …

We had recenly just moved in back to London and wanted to have our new home well cleaned and sanitised right before us to move in there. We needed to schedule everything from a distance as we were based in Basildon, but everything went smooth. We were happy to move in to a clean home, without even being there while the cleaners had cleaned it,so it was good decision having to hire this cleaning company!

28 lipca 2017
Opinia niezależna
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Oceniono na 5 z 5

Yassin is excellent at cleaning

Yassin is excellent at cleaning, provides impeccable customer service and is reliable. An example is that he showed up for a clean and then left without charging as we had too much of a mess with a bathroom being worked on and he didn't want to charge us for it. He's very flexible and has been pragmattic when trying to resolve issues that arise. He runs Yas-Mut as well and hopefully he is able to keep the same service level as he grows the business.

12 czerwca 2017
Opinia niezależna
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Oceniono na 4 z 5

Very good Cleaning

Very good. Yassin arranged cleaning with a very short notice and cleaning done very professionally.

21 maja 2017
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Oceniono na 5 z 5

services

good cleaning services. trustworthy and did the job i asked them to do. will definitely use their services again. happy customer

24 lutego 2017
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Oceniono na 5 z 5

Great Job... Great Price

Yas-Mut has been servicing our flat for some time and the level of cleaning has been consistent from day one. We have two dogs and doggy order is not a problem. After each cleaning the flat looks especially clean and smells fresh. 5 stars!

22 lutego 2017
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Oceniono na 5 z 5

Fast and Clean

Company staff,clean my house carpets,falls,small bits to.Good service fast clean,Spot on! Thank you

21 lutego 2017
Opinia niezależna
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