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Spa Motors (Mid Wales) Limited Recenzje 

531
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

unusual for a car sales unit - there was no sales pressure - i was allowed to look around the car alone - and organise a test drive in a time to suit me.the process all the way through - made me feel... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Simon at Spa Motors in Hereford, couldn’t have been more helpful! Polite and thorough at every stage with great communication! Highly recommend and we love our new car

Reakcja na opinię

Oceniono na 5 z 5

An enjoyable experience buying my car from Spa Motors through Callum: No pressure, just very helpful, and a great car! When delivering it to me he noticed the a/c wasn't cooling sufficiently, so we re... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ryan was super helpful and friendly, understood what we were looking for and was really knowledgeable. Process was quick and stress free and we left feeling really secure in our new purchase. Wouldn’t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Salon samochodowy

Napisane przez firmę

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Dane kontaktowe


4,9

Doskonała

Wynik TrustScore: 5 na 5

531 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(531)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 109

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Better experience than can be expected

Simon was very helpful to me when I purchased my car from Spa Motors, as I was indecisive over which of 2 cars was suitable for me. His patience and knowledge helped me decide, and after the decision was made he went beyond the call of duty to help me through the procedure.

20 kwietnia 2026
Opinia niezależna
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Odpowiedź od Spa Motors (Mid Wales) Limited

Hi David,
Thank you for taking the time to leave your fantastic review. I am so pleased to hear Simon supported you throughout and went the extra mile for you. Wishing you all the best in your new vehicle and thank you for choosing us.

Oceniono na 5 z 5

Good service was nice and easy

Good service was nice and easy, thank you callum for our van

18 marca 2026
Opinia niezależna
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Odpowiedź od Spa Motors (Mid Wales) Limited

Hi Rebecca,
Thank you for your kind words and feedback on Callum. We really appreciate you choosing Spa Motors with your recent purchase.

Oceniono na 5 z 5

Recently brought a car from spa motors…

Recently brought a car from spa motors in Hereford.
Can’t fault the customer service from Elliot he made things so simple and stress free.
Would definitely recommend them.

20 marca 2026
Opinia niezależna
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Odpowiedź od Spa Motors (Mid Wales) Limited

Hi Gareth,
Thank you for your kind words and feedback for Elliot. It's great to hear he made the car buying purchase as easy as possible. Thank you so much for your business and enjoy your new vehicle.

Oceniono na 5 z 5

Great service from Simon in Hereford

Great service from Simon in Hereford
Kept me informed and I felt really cared for throughout the whole process.
Will definitely use again in the future
Thank you

3 kwietnia 2026
Opinia niezależna
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Odpowiedź od Spa Motors (Mid Wales) Limited

Thank you for your kind words and feedback. I am so pleased to hear you had an excellent experience with us. Thank you for your business!

Oceniono na 1 z 5

Shocking company to deal with

Shocking company to deal with. Make sure you check all the details of the car before buying, never again !!

1 marca 2026
Opinia niezależna
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Odpowiedź od Spa Motors (Mid Wales) Limited

Hi Mr Posser,

It is disappointing to read your feedback. From the very beginning, the salesman who dealt with you was open and transparent, and no information was withheld at any stage.

A vehicle recall is completely normal by a car manufacturer it is mainly preventive measures to stop any future problem which is a good thing as its completely free of charge to customers.

From what you have shared, your concerns relate to manufacturer recalls. We would like to clarify that the only reason you became aware of these recalls was because we informed you shortly after you placed your deposit. As part of our standard procedure, every vehicle regardless of age or mileage undergoes a full pre-delivery inspection (PDI) once sold. During this process, the vehicle entered our workshop, where the recall was identified, and we notified you immediately.

We then arranged for the car to be booked into the main dealership to have the recall work completed prior to collection. At the time, you were happy with this course of action, and we proceeded accordingly. The vehicle was taken in, the recall work was carried out, and shortly after completing our PDI, it was ready for collection.

At that point, you decided to change your mind and advised that you felt this information should have been provided before placing a deposit. However, identifying any outstanding manufacturer recalls is part of our workshop process rather than the salesman’s role. If this information had been available at the time, we would have had no hesitation in sharing it with you, as recalls are a normal and routine aspect of vehicle ownership.
Recalls can arise at any time, either before or after purchase and most vehicles will have one at some stage. As explained, this is why we carry out our PDI checks and inform customers as soon as anything is identified.
We also offered to transfer your deposit to another vehicle and made every effort to find a suitable alternative for you, but you chose not to proceed.

We always aim to be as transparent and accommodating as possible, and we regret that you feel dissatisfied with your experience.

Oceniono na 5 z 5

Thank you to the guys at Spa Motors…

Thank you to the guys at Spa Motors Brecon for looking after me this week. Whilst my car was having a few checks done under warranty, they provided me with a courtesy car, regular updates and a kind and courteous service.

3 kwietnia 2026
Opinia niezależna
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Odpowiedź od Spa Motors (Mid Wales) Limited

Thank you Sarah for your kind feedback. It's great to hear our team really looked after you.

Oceniono na 5 z 5

Thank you Simon

Simon put his personal relationship we have had for over 30 years and put his business head on and what a star. Thank you for your help in purchasing our Mercedes GLC.

18 marca 2026
Opinia niezależna
Oceniono na 4 z 5

Spa motors Hereford was fantastic start to finish.

Spa motors Hereford was so good in helping me look for the right vehicle that I needed. The salesman who helped me (Elliot) at Hereford was very informative on what I was looking for. He was knowledgeable and very welcoming through out the whole process kept informed all way from looking at Veh to buying it. A great experience from Elliot and Spa motors. Thank you so much and for looking under neath the vehicle for any leaks which they did in a heartbeat with no hesitation which gave me even more reassurance on purchasing the vehicle. Guys great experience.

20 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Would Recommend

I had a seamless experience with Spa Motors, a special thank you to Autumn for sourcing my new vehicle as well as the team for being so fast at getting it prepped!

Definitely would recommend!!

8 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Very smooth and friendly process

Brought my vehicle from the Llandrindod branch. Ryan made the process very smooth and happily arranged for the vehicle to be brought down from Hereford branch, for me to view and test. The whole team have been extremely friendly and nothing was to much. Would definitely recommend.

29 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

MUST READ

MUST READ, Bought a car from this company within a month I had problems. Asked for my money back under consumer rights act they refused. They took 15 days to do a 6 hour repair. I've now had the car 6 months and the the dash says change engine oil soon, I've only done 3000 miles - it was supposed to have had a full service.

30 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

We dealt with Simon

We dealt with Simon. He was friendly, knowledgeable and patient. He was helpful and approachable! We would highly recommend Simon at Spa Motors. Thanks again.

24 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Spar motors Hereford

Simon who dealt with us was not pushy,we were left alone to look around,Simon answered all our questions ,and deciding to buy a Škoda karoq the items we picked up on were addressed.the car was serviced and a fresh 12 months mot was done,we would recommend spa motors to buy from.

9 stycznia 2026
Opinia niezależna

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