Our dog Maggie is very nervous of people but has taken a shine to Stefan in ophthalmology who’s wide knowledge of Maggies eye problem has given us confidence in the treatment she is receiving. He tak... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We arrived and were seated in a clean waiting room. Friendly ladies on the desk. Welcomed my dog as he has been so many times with follow up appointments. Nursing staff who did his bloods were lovely,... Zobacz więcej
We were sent here from our local vet due to the "specialist" label in their description for our beloved Spaniel Ollie.He had a lypoma on his hind leg. I could write forever on this review giving al... Zobacz więcej
Reakcja na opinię
We have had a very good experience at Southfields after being referred to them with an issue with our dogs eye, we were referred to see Stefan the ophthalmology specialist, he is superb, really kno... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Southfields Veterinary Specialists provide a multi-disciplinary approach to patient care. Our specialists and clinicians are experts and leaders in their fields; covering 13 specialist areas. We are here to help patients across the widest spectrum of medical conditions, ensuring that every pet referred to us receives the right care for their individual needs.
Dane kontaktowe
Cranes Point, Gardiners Lane South, Basildon, SS14 3AP, Essex, Zjednoczone Królestwo
- 01268 564664
- info@southfields.co.uk
- southfields.co.uk
Odpowiada na 33% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
We were recommended southfields form…
We were recommended southfields form our vets and it was disaster. They wanted 4x the usual cost of a surgery on our dog, £10k instead of £2.5k, and then didn't send over xrays or blood tests when we switched vets. They refused to do a financial ombudsman, and seems like a scam. They made it seem like our dog would likely die when instead he was fine. It was absolutely shocking. The financial extortion.
Totally in it for the money, avoid. Check your local veterinary instead.
Rosie
I use Southfields vet in Sale Moor 237 Northenden rd M33 2JD It's excellent Practice the staff look after the owners as well as the pets. Looked after 4 dogs from 2006 until present day. These bad reviews are not for sale moor. Ann Healy
This pub is my local and I love it.all…
This pub is my local and I love it.all the staff and the manager have. The biggest smile on their face all the time.so friendly. The food has always been nice and I’ve never had to complain well done Southfields’s ❤️
This practise are very happy if you…
This practise are very happy if you have a sick pet, the sicker the pet the more money they can squeeze out of you. They certainly know how to make money out of people's misery.
Be very careful when dealing with Southfields and billing.
We were sent to Southfields by our local vet for two of our three golden labradors. Our older little lady had ruptured her rear cruciate knee ligaments after running into a deep hole and one of our puppy labs has elbow dysplasia and he needed to be assessed. After being told that we could take both fur babies under the same appointment we were charged two separate deposits for the same appointment, that’s just the first screw up by these people. Harvey didn’t require surgery and his invoice of over £1800 was sent directly to his insurers, that’s fine not a problem, however with this companies accounting system they decided that they would ask my wife to settle Lola’s bill on one day, despite over half being covered by her insurance and then they asked me on another day to settle the same bill! We refused on both days and had to point out to them where they were wrong. We have now received a bill on the 29th December asking for another £1200+ for an outstanding bill for Harvey as his insurance company have not yet paid, 8 weeks since they sent the invoice to the insurers. Southfields have received over £3600 for Lola’s claim and actually owe me over £700, but won’t give it back because they haven’t had Harvey’s payment! Accounting screw ups and if I’m totally frank, this is just a total scam! When I’m charged over £5600 for Lola and over £1800 for Harvey and the vets try to double charge me because they haven’t received payment from one insurance company I have great difficulty in seeing this without seeing red! I would never use these people again. I’ve used Fitzpatrick’s before and I will go back to them if the need ever arises. Be very careful and check every single bill Southfields give you as they are not capable of working simple maths out.
Check before you pay £290
I feel compelled to write this after my experience with this company. After looking at the website at the time which list all of the services which includes Orthopedics and the top notch surgeons and charge £290 for the appointment only to be told they do not do hip replacements, even after they had looked at the xrays that i had sent them which he admitted he looked at before the appointment, he then went on to tell us what we already knew and that she should not run or do stairs, this is a German Shepard of 4 years old, try and stop her running! The website is very misleading and you should ring beforehand and ask specifically what they can do. I hope anyone who takes their pet gets good service for a member of their family, unfortunately we didn't
The help we received for Gizmo whilst…
The help we received for Gizmo whilst he was a patient at Southfields was impeccable. Humberto was very knowledgeable, understanding and friendly. He was more than helpful when we asked questions about Gizmo’s treatment and aftercare. The only problems we had was the referral information did not provide a price list for surgery, we knew he needed TPLO surgery but understand some people may not have a diagnosis before referral. We also had trouble getting through to Southfields on the phone when we arrived to collect Gizmo after his post operative X-ray but it’s not happened to us before and understand you are all extremely busy. We would recommend Southfield’s and would happily return if needed.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








