The team of professionals who installed our batteries were friendly polite efficient and did a great job… the communication with them was great and they could not be more helpful! They listened to our... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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The whole process from the beginning was an example of great customer service. Jade was very helpful, very prompt with replies and very patient as we kept changing our minds! The installation pro... Zobacz więcej
The engineer Cameron came on time on the day of the installation and was very professional and responsive with all our doubts. He worked a lot during the first day but because the job was long, he ca... Zobacz więcej
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Really helpful from beginning to end. Billie was very patient in explaining things and arranging late changes; the installers were very quick and efficient, and replaced some broken roof tiles whi... Zobacz więcej
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W ostatnim czasie nie zapraszano do recenzowania
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Our experience with SESE was seamless
Our experience with SESE was seamless. Every thing was done efficiently and effectively. Lovely, helpful staff in office. Brilliant electrician and lovely lads fitting the panels.
Highly recommend them.

Odpowiedź od South East Solar & Electrical
Whole process near seamless
Whole process near seamless , and well- co-ordinated: from initial enquiry, survey, resolving queries, to scaffolding, electrical work and panels installation. Documentation all through as agreed. System working exactly as intended. Very pleased

Odpowiedź od South East Solar & Electrical
Everything went exactly as planned
Everything went exactly as planned. On day two, I reported a fault and it was fixed very quickly. I would definitely recommend this company

Odpowiedź od South East Solar & Electrical
Top notch
It was so refreshing to deal with a company like SESE. Excellent communication throughout the process - clear and prompt. Everything was explained and questions answered.
Installation happened yesterday and went very smoothly. Really appreciated the suggestions from them on the different ways to run the cables and how to make it look as good as possible. Delighted with the results.
This may sound like an AI-written review but it’s really not. If every company was as easy to deal with as SESE, life would be a lot less complicated! Thank you!

Odpowiedź od South East Solar & Electrical
Good customer support
Good customer support
Would have liked more customer involvement and options discussed during planning stage.

Odpowiedź od South East Solar & Electrical
Very good overall experience
Very good overall experience with South East Solar & Electrical.
They were flexible during the design phase and very helpful when I changed my mind about the solar setup. The installation went well and I’m happy with the finished system.
There were a couple of small issues afterwards, but they returned promptly to sort them out. When I raised one workmanship concern, they took it seriously, apologised, and confirmed that further training had been given where needed.
Overall, a responsive, professional company and I’m very pleased with the service.
Highly recommended, all round great customer service
The customer service provided was excellent. Everything made easy throughout the whole process. Staff were knowledgeable, friendly and polite who patiently explained everything carefully. The installation team were also extremely good and efficient, leaving the site clean and tidy. The electrician explained where the wiring needed to be routed and why, hiding as much as possible. The installation is working perfectly, overall a job well done.

Odpowiedź od South East Solar & Electrical
Professional service with quality staff
SESE worked with us to help us understand the benefits for us installing solar panels. They worked through different scenarios in order that we could see which best met our needs.
They explained the installation process. What they said would happen - happened - we were told the fitters would arrive at 8am and at exactly 8am. The fitters were courteous and professional talking us through the plan for the day. They worked tidily and they made sure they showed us the completed work and ensured we knew how to use the app to monitor the performance. I would certainly recommend using them.

Odpowiedź od South East Solar & Electrical
I was slightly apprehensive to begin…
I was slightly apprehensive to begin with because I'd signed up for the Solar Together scheme and you just don't know who is going to win the bid (it's a bit like a blind date). I was very relieved to see such good reviews on Trust Pilot (certainly better than the other installation options I was considering (one of which was Octopus). Additionally, the components specified by SESE were better and the over-all cost was cheaper. So it was a Win Win Win. Not only that but the job went from proposal to completion quicker than I ever imagined could be possible. Because the price SESE quoted was lower than I had been expecting, I was able to upgrade the proposed system with a bigger battery, a bigger inverter, optimisers on all the panels and increased the number panels while still staying within my budget. SESE handled these changes without any hassle, every SESE employee I have come into contact with has been perfect without any exceptions. However, I have to single out Cam my SESE solar electrician for special praise. He handled all my slightly nervous questioning with calm confidence and did a fantastically tidy and accurate job installing my battery array. Thank you Cam and I hope my tea-making was on-point.

Odpowiedź od South East Solar & Electrical
Incredible customer service and great value for money!
Hands down this has been my best experience with a company for a long long time! Great communication, great value for money, and just focused on doing a great job for me. Which they absolutely did, I'm so happy with my new solar and battery setup!
Massive shoutout to Stephanie for the perfect customer service: always getting back to me straight away with answers, adaptive and understanding when I was indecisive, never reading from scripts or passing me to other people. Such a refreshing experience, I felt well looked after through the whole process. Other companies should take note.
Summary: look at the other reviews as well as this one, they're accurate. They'll do a great job for you and support you well throughout the process. You won't regret it!

Odpowiedź od South East Solar & Electrical
Friendly designer willing to try to…
Friendly designer willing to try to accomodate your requirements, prompt installation, very neat wiring, and cost effective. Recommended

Odpowiedź od South East Solar & Electrical
Great service
Great service. All fitted within a day and fitters were so helpful in setting everything up. Always helpful when calling into the office for queries.

Odpowiedź od South East Solar & Electrical
Mostly good, scaffolding company was awful though
I had a great experience with SESE. They answered my question from the start to the end and I felt confident I made the right choice for my house.
The surveyor, the electrician and the roofers were all really professional and on the day of installation I was left with the feeling of good work.
I didn't give 5 stars because SESE chose to work with a scaffolding company that was awful and didn't communicate. I had to chase them to get the date they would install the scaffolding. When they did, they left without even saying goodbye. When they installed it, they blocked the garage door, which I asked them not to. It made the electrician's life more difficult. After the installation, it took the scaffold company more than a week to take it down and it was blocking my entire driveway which, with the parking issues we encounter in my area, was far from ideal.

Odpowiedź od South East Solar & Electrical
South East Solar & Electrical
South East Solar & Electrical
This company is exceptionally professional in every way. They are very friendly, helpful, courteous, and go out of they way to make sure the customer is happy. My contact with them from start to finish has been outstanding.

Odpowiedź od South East Solar & Electrical
Solar panels review
Very professional at all stages. The lads that did the work very polite and a credit to the company. Both pre and post install were excellent.

Odpowiedź od South East Solar & Electrical
Very smooth experience
Very clear and efficient support team who answered all our questions, were always friendly and responsive. Installation team were efficient, professional and considerate. Overall a very smooth and hassle free experience!

Odpowiedź od South East Solar & Electrical
Friendly and efficient service
The staff are extremely helpful - they took the trouble to answer all my questions in detail, both pre- and post-installation. The installation itself was completed in one morning! The scaffolding company was also extremely efficient, installing the scaffolding very quickly and removing it the day after the installation.
I have had a few technical glitches since the solar panels were installed, but these are problems with the FoxCloud app not with SES, who have helped me to resolve them.

Odpowiedź od South East Solar & Electrical
Really fantastic company
Really fantastic company.
Really helpful.
Super impressed with their proposal with drawings to show the layout of panels on the roof.
Installation was super professional all took place in a day.
After sales really good. Good user pack. Helpful post installation team.
Couldn’t have asked for better.
Special call out for Archie and Rose.

Odpowiedź od South East Solar & Electrical
Exceptional 5* Service
We used SESE to install 16 solar panels, a battery storage system and an EV charger. SESE made the entire process very simple to follow. Everything was done on time, with no mess and all of their staff were polite and courteous throughout the entire process. Our special thanks goes out to Jade and Cameron. The entire system is working as planned. We would highly recommend them when considering solar and EV installation.

Odpowiedź od South East Solar & Electrical
Great experience with SESE
Great experience with SESE. Good communication throughout and polite and helpful installers. All went well and they tidied up afterwards. All paperwork received without any issues.
Slight niggle with the use of the separate scaffolding company as the scaffold was up for 2 weeks after installation completed meaning I couldn't use my drive and the scaffold affected my satellite dish for this period, but this is organised by SESE through a separate company. That said, I wouldn't hesitate to use SESE again.

Odpowiedź od South East Solar & Electrical
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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