Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Communication from SourceIoT and proposal to the solution is very good. Their sales person reached out to address the concern and discussed options and kept us updated. Such effort to communicate with... Zobacz więcej

Oceniono na 3 z 5

Good pricing, easy ordering, good payment options. However, I paid for delivery stated as “usually 2-3 days” after purchase. On day 6 after purchase, still no item. I rang to ask when item would be de... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Still waiting to self collection, estimated 1-2 weeks for stocks to arrive. Called a few times to get my queries resolved. Email went to junk (which realised 2 days later). Updated: Self collection... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Expedited Delivery right before CNY. I bought the high end PC on the day before CNY and I was worried that it'll arrive only after. I messaged the team on whatsapp and they pulled all stops and made s... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca sprzętu audiowizualnego

Napisane przez firmę

With Full-Stack Expertise, SourceIT helps you Design, Orchestrate and Manage Technologies that Drive Business Success. Elevate your meeting room and personal UC experiences with Video Conferencing Solutions from some of our renowned IT partners such as Microsoft & Zoom. Here in SourceIT, we provide a wide range of Video Conferencing Solutions for all types of Meeting Rooms. Feel free to reach out to us if you need more information regards to our products & services.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

87 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 16% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

I placed an order for a Lenovo monitor

I placed an order for a Lenovo monitor. However, after making payment I was informed that the item was out of stock. That was disappointing, as the item was not listed as out of stock on the website. I was given the option of a refund or wait for next shipment. I opted to wait. 2 weeks later I am still waiting.....

11 sierpnia 2025
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thanks for sharing this and sorry for the frustration caused.
You’re right that the stock status should have been accurate before checkout.
The delay should also have come with clearer updates and a firm ETA.
We’ll follow up on your order status directly and update you as soon as possible.
If you prefer to switch to a refund instead, we can arrange that immediately.

Oceniono na 5 z 5

Good price and the delivery was smooth…

Good price and the delivery was smooth and on time.

19 maja 2025
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thanks for the feedback.
Glad the pricing worked for you.
Happy to hear delivery was smooth and on time.
Appreciate the support.

Oceniono na 5 z 5

Trustworthy and Reliable

An online shop front for a long time local System Integrator, can have a piece of mind getting things from them.

17 kwietnia 2025
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thanks for the trust and long-term confidence.
Glad the local presence gives you peace of mind.
Appreciate your continued support.

Oceniono na 5 z 5

Don't order on Lenovo or Amazon

Source IT is fast and uncomplicated.

27 marca 2025
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thanks for the support and the straight feedback.
Glad the experience with us was fast and uncomplicated.
We really appreciate the recommendation.

Oceniono na 5 z 5

Thank you Lim & Chanel

Lim has been super helpful with my query, and Chanel provided prompt, responsive replies that made my purchase seamless. I received my items in a timely manner.

18 marca 2025
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thanks for the shoutout to Lim and Chanel.
Glad the support was helpful and the replies were timely.
Happy to hear your purchase went smoothly and arrived on time.
Appreciate the trust and support.

Oceniono na 3 z 5

Late Delivery

Order arrived and the product was great, however the delivery was late. In addition, there was a lack of communication about the status of my order. I do not mind if there is a delay, provided that it is disclosed and given an estimated time frame. I hope this part can be improved upon in the future.

14 marca 2025
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thanks for the honest feedback and for highlighting both the product and delivery experience.
You’re right that delays should always come with clear updates and a proper ETA.
We acknowledge the communication gap and are improving how we track and notify order status.
Appreciate your patience and the chance to improve this moving forward.

Oceniono na 3 z 5

Very average experience only good things is price is cheaper

Item show as available online are out of stock. After 2 days of checking bought another item. Needs 2 days wait for self collection. Customer service is slow. But price is cheaper then others.

6 marca 2025
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thanks for the honest feedback.
You’re right that stock accuracy and response time must be better.
We’re tightening live inventory sync and improving pickup readiness.
Appreciate you sticking through despite the delays.
Glad the pricing worked in your favor.

Oceniono na 5 z 5

You guys are great for the products and…

You guys are great for the products and your service. Love being your customer as I always get great deals and great service.

11 marca 2025
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thanks for the strong support and kind words.
Glad you’re enjoying both the deals and the service.
We really appreciate having you as our customer.

Oceniono na 2 z 5

Long process and unnecessary communication with troubled CS

Still waiting to self collection, estimated 1-2 weeks for stocks to arrive. Called a few times to get my queries resolved. Email went to junk (which realised 2 days later).

Updated: Self collection made, took slightly more than 2 weeks. Revised to 2 stars, cant really say the whole experience is good. Mutually, it will be the 1st and the last transaction.

26 lutego 2025
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thanks for sharing the full context and we’re sorry for the delays and frustration caused.
The lead time was affected by incoming stock availability and we should have managed expectations better.
The email going to junk is unfortunate and we agree it added to the communication gap.
We acknowledge that the overall experience did not meet your expectations.
Thank you for completing the self-collection and for giving us a chance to close the loop.
Wishing you all the best ahead and we respect your decision.

Oceniono na 5 z 5

Logitech Zone 2 Wireless Headset

Received the item in excellent condition and in a prompt manner. Connecting the headset to my laptop was a breeze.

27 stycznia 2025
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thanks for the feedback.
Glad the headset arrived in great condition and on time.
Happy to hear the setup was smooth and hassle-free.
Hope it serves you well.

Oceniono na 5 z 5

Collection centre limited parking…

Collection centre limited parking space. Difficulty finding one.

5 grudnia 2024
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thanks for the feedback and sorry about the parking inconvenience.
The collection point does have limited lots, especially during peak hours.
We’re working on clearer parking guidance and alternative pickup options.
Appreciate your understanding and patience.

Oceniono na 1 z 5

Why are you sending me the survey when…

Why are you sending me the survey when I have not received the goods???

27 listopada 2024
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thanks for flagging this and sorry for the confusion.
The survey was triggered automatically by our system.
You’re right that it shouldn’t go out before delivery is completed.
We’ve taken note and will adjust this to prevent it from happening again.
Thanks for your patience and understanding.

Oceniono na 5 z 5

Efficient at work

Professional service and with good knowledge of the products you are selling. Response is quick & addresses to the question asked.

26 listopada 2024
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thanks for the kind words and the trust.
Glad the product knowledge and response time met your expectations.
We’ll keep working to stay sharp and helpful.
Looking forward to supporting you again.

Oceniono na 4 z 5

Great Shopping Experience with Room for Improvement

The website is easy to use, and my order arrived on time. However, when an item I wanted was sold out under pre-order (approximately 4-6 weeks), the store did not update the availability promptly. Despite this, they suggested good alternative products, which was helpful.

30 października 2024
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thank you for your detailed feedback!

We’re glad to hear you had a smooth shopping experience and that your order arrived on time.

We apologize for the delay in updating the availability of pre-order items. Your feedback highlights an area we can improve on, and we’re working to address it.

We’re happy the suggested alternatives were helpful, and we hope to serve you even better next time.

Thank you for shopping with us!

Oceniono na 5 z 5

Fast and prompt

Fast and prompt
Staff has Good initiative

25 września 2024
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thank you for your review!

We’re glad you were happy with our fast response.

Your satisfaction is our priority, and we look forward to assisting you again.

Oceniono na 1 z 5

Horrible whatsapp communication

Communications regarding my order (after my purchase) through Whatsapp were ATROCIOUS. Unresponsive and no follow up until I called and emailed. No receipt / invoice until I emailed to ask for it a week later.
Communications throughout were terrible throughout the whole process.

11 września 2024
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

I’m truly sorry to hear about the issues you experienced with our communication. This is not the level of service we aim to provide. We appreciate your feedback and will address these concerns to improve our response times and follow-up processes. Please accept our apologies for the inconvenience caused, and if there's anything else we can do to rectify the situation, feel free to reach out directly.

Oceniono na 5 z 5

Purchase of Yealink AV

The sales team responded promptly to change request to the delivery address. Delivery was on time as indicated in our order. All the equipment were installed and working well.

5 września 2024
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thank you for your feedback! We’re pleased to hear that our sales team responded promptly to your address change request and that your delivery was on time. It’s great to know that the Yealink AV equipment was installed and is working well. We appreciate your business and look forward to assisting you with any future needs!

Oceniono na 4 z 5

Good service

Good service

27 sierpnia 2024
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thank you for your feedback! We're glad to hear that you were satisfied with our service. We appreciate your support and look forward to assisting you again in the future.

Oceniono na 5 z 5

Good competitive pricing and very good…

Good competitive pricing and very good response on the phone. Self collection was quite seamless and I was well received. Truly a good purchasing experience.

22 lipca 2024
Logo sourceit.com.sg

Odpowiedź od sourceit.com.sg

Thank you for your positive review! We're thrilled to hear that you found our pricing competitive and our phone response helpful. It's great to know that your self-collection experience was seamless and that you were well received. We appreciate your feedback and look forward to providing you with excellent service again in the future!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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