I had issues with my withdrawal and no one assisting
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Postage was fast audio quality and bass are good but it’s downhill from here. When watching YouTube there is audio latency the video and audio aren’t synced. When looking at the batteries on my iPhone... Zobacz więcej
Reakcja na opinię
My headphones broke withings a week after the 30 day warranty
Reakcja na opinię
The service and stuff was great for the buds but after 2 weeks I connected my amazing i500 buds to an iMac and after that the buds stopped working properly. The light stopped flashing and the auto po... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Longfu88 is a digital entertainment platform inspired by innovation, accessibility, and a seamless user experience. We are committed to providing a modern environment where technology, intuitive design, and reliable performance come together effortlessly. By continuously enhancing our platform and listening to user feedback, we strive to deliver an enjoyable experience supported by responsive customer service and a strong focus on quality, trust, and continuous improvement.
Dane kontaktowe
Scarlet Close 21, E20 1FL, London, Zjednoczone Królestwo
- customer-services@sourcedelectronics.co.uk
- sourcedelectronics.co.uk
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Bardzo słaba
46 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I had issues with my withdrawal and no…
I had issues with my withdrawal and no one assisting
23 lipca 2026
Opinia niezależna
Fast and efficient
7 września 2020
Opinia niezależna
Odpowiedź od Longfu88
Thank you, much appreciated 😊
Great customer service
Great customer service. Bought some TWS headphones last year and had a problem with them in the last couple of weeks, contacted the company and was sent replacements in a couple of days under warranty, no quibbles and no problem. Highly recommended.
28 lipca 2020
Opinia niezależna
Odpowiedź od Longfu88
Thank you Nick : ) I'm glad you are happy with the replacement.
Great customer service!!
Great customer service!!! Awesome headphones for next to nothing. Louise is amazing, very helpful and replies to emails in no time. I highly recommend Sourced electronics.
24 lipca 2020
Opinia niezależna
Odpowiedź od Longfu88
Thank you so much 😊 I'm glad you're happy with your order.
Odpowiedź od Longfu88
Thank you Jan : )
i200 airpods
Customer service is excellent, great communication. Louise sorted a problem out, but can’t praise her more.Still testing out the AirPods, up to now great sound.
Thanks
14 czerwca 2020
Opinia niezależna
Odpowiedź od Longfu88
I'm glad you are happy Aldo. Thanks again.
Great product, superb customer service
Received my i200 tws in super fast time, and works fantastically! This company without doubt has the best customer service support I’ve ever come across via online purchases ! Louise all the best and thanks for your fantastic support.
6 maja 2020
Opinia niezależna
Odpowiedź od Longfu88
Thank you, much appreciated.
Highly Recommend!!
Great product and amazing customer service from Louise!! Would definitely recommend using this company!!
29 kwietnia 2020
Opinia niezależna
Odpowiedź od Longfu88
Thank you Gary : )
Quick Delivery and Item as Described
Item was exactly as described and the delivery was quick, in fact the item was delivered one day earlier than had originally been notified
23 kwietnia 2020
Opinia niezależna
Odpowiedź od Longfu88
Thank you Michael : )
Odpowiedź od Longfu88
Thank you Alyson : )
Not worth the price (this mentions major problems)
Postage was fast audio quality and bass are good but it’s downhill from here. When watching YouTube there is audio latency the video and audio aren’t synced. When looking at the batteries on my iPhone it is inaccurate and tends to change drastically within seconds. The volume is way too loud I often find myself on the lowest volume and that is still too loud. Overall not worth the price bad product.
14 kwietnia 2020
Opinia niezależna
Odpowiedź od Longfu88
Hi William, hope you well and thank you for your genuine review.
I'm sorry to hear you have had so many issues with your i500 Pro earphones and I would like to rectify this for you, please contact me on louise@sourcedelectronics.co.uk and we can discuss the issue further.
Louise
Great product
Great product, competitive price, good communications and fast reliable delivery
6 kwietnia 2020
Opinia niezależna
Odpowiedź od Longfu88
Thank you for your review 😊
Great product
Quick shipping thought the item was missing touch features on the AirPod but I just had to adjust in the settings and now they work great thanks!
6 kwietnia 2020
Opinia niezależna
Odpowiedź od Longfu88
UPDATE -
Thank you, Ben, and please feel free to contact me if you have any issues or questions.
Louise
Original Response -
Hi Ben, hope you are well and thank you for review.
We decided as a business not to have this text on the i500, when dealing with the factories we can choose to have this or not. Also, all the i500 are built differently depending on the factory, but they should have some standard features.
I have edited the product listing, to make people aware of the text on the case.
I'm sorry to hear you have had issues with the knock features, are you able to contact me directly and we can discuss the matter further. My email is louise@sourcedelectronics.co.uk.
Many thanks
Excellent service!
I have not received my order yet but have found the service to be amazing. Louise was very quick to reply to my initial emails so really impressed. Look forward to receiving order and would defiantly order again.
5 kwietnia 2020
Odpowiedź od Longfu88
Thank you for your review! We truly appreciate your support.
Kind regards, The Longfu88 Team
I have just received the i500 tws…
I have just received the i500 tws AirPods and the sound quality is very poor, I am quite upset as I can’t afford the real thing so I was hoping for something close but the quality is bad and I’m very disappointed, it doesn’t show on the website how to get a refund so I’m having to write this review in hope that I can get my money back
5 kwietnia 2020
Opinia niezależna
Odpowiedź od Longfu88
Hello HR,
I'm sorry to hear you have had issues with your i500. There is contact information provided on your order confirmation email, order shipped email and all the packing slip in the parcel itself. We also have a contact us section which is accessible everywhere across the website.
Please feel free to contact me with your full name, order number and delivery address. If you are within your 30 day period, I will provide you with a full refund or if you are outside of this I will send you a brand new replacement that I will personally test before sending out to you.
My direct contact details are louise@sourcedelectronics.co.uk
Many thanks
Buds stopped working properly after 2 weeks!
The service and stuff was great for the buds but after 2 weeks I connected my amazing i500 buds to an iMac and after that the buds stopped working properly. The light stopped flashing and the auto pop up feature stopped working and this really disappointed me as I paired my buds to an iMac. 😔
I would really appreciate it if I could get a replacement if this doesn’t work properly in the next month!
5 marca 2020
Opinia niezależna
Odpowiedź od Longfu88
Hi Zuhair,
Thank you for your review. From what you describe, it seems to me that you may need to restart your i500 earphones (Please email me and I will send you the instructions). However, if this does not solve the problem, I would be more than happy to provide you with a brand new replacement.
Please contact me directly on louise@sourcedelectronics.co.uk
Many thanks
Has it got all the numbers and coding on the AirPod and the case
Has it got all the serie numbers on the case and AirPod
29 lutego 2020
Opinia niezależna
Odpowiedź od Longfu88
Hi T O, hope you are well.
Feel free to contact me on customer-services@sourcedelectronics.co.uk and I will gladly answer any questions you may have.
Many thanks,
Louise
Great customer service from Louise at…
Great customer service from Louise at sourced electronics. The i500 AirPods are absolutely fantastic. I have now purchased two sets and both children are extremely happy.
100% Recommended
Many thanks
4 lutego 2020
Opinia niezależna
Odpowiedź od Longfu88
Thank you for taking the time to share your feedback. We really appreciate it.
Best regards, The Longfu88 Team
i500 Problems
i500 Earphones were really good at first, just over a month after purchase my left earphone has stopped working, it has not been dropped, exposed to water or anything like that it just doesn’t connect anymore
27 stycznia 2020
Opinia niezależna
Odpowiedź od Longfu88
Hi Jensen, hope you are well and had a great weekend.
I'm sorry to hear you have had an issue with i500's purchased from us. Are you able to provide us with your full name, delivery address and order number?
I would be more than happy to see what we can do to get your i500's working again and if there is no solution, we will gladly provide you with a brand new replacement.
Feel free to contact us on customer-services@sourcedelectronics.co.uk.
Louise
Great price, highly recommend!
Great price, quick service. Highly recommend!
25 stycznia 2020
Opinia niezależna
Odpowiedź od Longfu88
Thank you Becci : )
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.