Make sure you're using the right tips for a good seal! None of the tips that came with the E11Cs gave me solid seal. I need something between the M & L sizes supplied. Without the proper seal th... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I absolutely love these ear buds L, I have a pair for gaming and the E80d for my phone. Sound quality is astonishing for suck small buds. No wonder the what hifi five stars. Well deserved. I won't ge... Zobacz więcej
Well made product. Disappointed in the performance though. The bass was merely average despite using all tips and even memory foam. The price doesn't match the performance against CMF buds 2 nor Sound... Zobacz więcej
Brilliant earphones. So much detail in the sound, crisp highs, punchy bass and full sounding midrange. Tuning into things in recordings that i hadn't noticed before. (The song "Fashion" by David Bowie... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Buy official SoundMAGIC headphones and earphones in the UK and Europe. Award winning wired and wireless headphones including the SoundMAGIC E10.
Dane kontaktowe
Dolphin Way, BN43 6NZ, Shoreham-by-Sea, Zjednoczone Królestwo
- 01903 767916
- support@soundmagicheadphones.com
- soundmagicheadphones.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Nice little wired headphone.
I've had a couple of these before. Happy with sound quality and price. Delivered quickly.
Thumbs up!
These Soundmagic phones really are the business - great sound with excellent bass response - how do they do that? This is the second pair of their phones I've bought (put the first through my washing machine) and these are even better. With excellent service and a reasonable price, I highly recommend SoundMagic, their products and service.
Great headphones that fit well with…
Great headphones that fit well with great sound. Delivery was fast.
Great wee earphones for the airplane.
Soundmagic S20BT
Always favour this brand for the quality of their products, these are better than E11BT I had for years
Los auriculares llegaron en muy buen estado …
Los auriculares llegaron en muy buen estado y en el tiempo estimado y me informaban a través de los correos muy contento con la compra en cuanto al sonido está muy bien en comparación a otros iem de su precio y parecen muy resistentes
Very good headphones at a very good price
I am very pleased with these headphones. The higher frequencies are bright and clear with good bass response.
Very good
Very smooth order process, quick shipment and for the price, very high quality sound – I'm happy!
Good service and initial impression of…
Good service and initial impression of the earphones are good
Excellent build quality, good sound
I have bought a refurbished E80D, there is no sign of previous use. Perfect condition with every accessories.
Love the quality of sound and the build quality.
The product is awesome and the service…
The product is awesome and the service as well. You can go eyes closed!
Quick and reliable shipping.
Quick and reliable shipping.
Great product (E11C) coming with a handy case.
good product excellent sound quality
Terrible experience with their support team, i returned the product and they kept my money
am writing to express my frustration regarding an ongoing issue with an order I placed for earphones with a C-type connection port. Despite ordering the product labeled accordingly, I was informed that the correct item—contradictorily—has a code ending in D. This inconsistency has caused significant confusion and inconvenience.
When I highlighted the issue, I was told I would need to cover the return shipping costs myself, despite the error not being mine. While I disagreed with this resolution, I had no choice but to comply. I returned the item, provided all the necessary details, and requested either a refund or the correct C-port earphones to be sent. However, since then, I have received no response or resolution from your team, even as I continue to receive review requests for this unresolved transaction.
The lack of communication and organization displayed in handling this matter is deeply disappointing. I expect a prompt resolution to this issue—either the correct earphones delivered to me or a full refund for the returned product. Please address this matter urgently and confirm the next steps.
————
Over the past three weeks, I have sent three emails regarding my issue, yet your response suggests I should “reach out”—as though I haven’t been doing exactly that. This is not only dismissive but also shows a lack of respect for your customers.
If you had reviewed my correspondence, you would see that I have made multiple attempts to contact you, and it is becoming increasingly clear that my emails are being systematically ignored. To add to this, I provided the tracking information for the returned product, yet no action has been taken to issue my refund. Your failure to address my concerns, coupled with the tone of arrogance in your responses, is both unprofessional and unacceptable.
For the record, the product was returned the same day it was received, and I am still waiting for my refund. It is now your responsibility to act promptly, honor my consumer rights, and process my refund without further delay.
This ongoing disregard for your customers’ time and trust is not only disappointing but a direct violation of the professional standards I expect from your company. I urge you to address this matter immediately and ensure it is resolved.

Odpowiedź od SoundMAGIC Europe

Odpowiedź od SoundMAGIC Europe
E10 in ear phones have an excellent…
E10 in ear phones have an excellent sound stage. From Bass through mid range to the top end - beautifully balanced. Great value. Great product.
Great product and good value
Great product and good value, refurbished seemed to be as new...
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







