Sorare Recenzje 

409
•
Wynik TrustScore: 3 na 5

2,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

An exceptional and truly excellent experience with Sorare! The platform is highly reliable and beautifully designed to provide football fans with an amazing interactive experience. Managing the team... Zobacz więcej

Oceniono na 1 z 5

Gioco dal 2022 e ho visto solo cambiare questo gioco in peggio. Hanno mostrato sempre di più il lato avido dell'azienda costringendo progressivamente i giocatori a spendere soldi per poter avere miser... Zobacz więcej

Oceniono na 3 z 5

Sorare takes a awful long time to respond via their support system. The game is very fun though nothing wrong with it but the respond time could be way faster. It takes days before u get a reaction an... Zobacz więcej

Oceniono na 5 z 5

Outsdanding help from AP after an account was robbed. As I said, could be an "alert button" or "panic button" or phone number where to call from this kind of situation where "the nervous beat you"... Zobacz więcej

Informacje dotyczące firmy

  1. Klub piłki nożnej

Napisane przez firmę

Collect, play and win officially licensed digital Cards featuring the world's best global football, NBA and MLB players.


Dane kontaktowe

2,8

Średnia

Wynik TrustScore: 3 na 5

409 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,8

Wszystkie recenzje

(409)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 32

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Buyer beware

I have been playing Sorare MLB for two years now. Customer service here is REALLY frustrating. You contact them and it is always two days later before they reply.

At the conclusion of this MLB season (2024), I experienced issues with their website and app. It would not let me access all my purchased player cards and therefore I couldn't assemble a roster. I emailed support PRIOR to the cutoff for roster submission. I explained the situation, and knowing they wouldn't get back to me for two days, I submitted my lineup to them (with screenshots of the error) for the Rare game series. I received a response, yes two days later, saying "our tech team has now fixed this". No feedback on adding my submitted team to my game week roster. The next game week (the week of the World Series) it happened AGAIN. This time the glitch occurred in another games type (Rare and Limited). I again reported this to customer service and submitted my requested lineup (with screenshots and well before roster cutoff). I received a response that totally contradicted my email (Me: website/app not working; Reply: glad the game is working for you). The end-of-season game weeks and cumulative post-season game is where they (supposedly) payout the big winnings yet submitting a lineup is an issue. Every back-and-forth email I mentioned my rosters I submitted and it was ALWAYS ignored. When I finally pointed out the fact that they keep ignoring that part of my request I received (after five or six emails) a "nothing we can do" about this answer. I have invested eleven thousand dollars into this game and received a big middle finger in response. I will not invest another penny into them and you should think long and hard before investing your first.

In case anyone is wondering, I deleted and reinstalled the app (iPhone) AND used two different laptops (both Windows based) with three different browser types (Chrome, Edge, and Brave) to attempt to submit my lineup so the error was not on this end. It was on theirs.

6 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Grosse arnaque

Grosse arnaque donc,car jeu très addictif.
Les dernières modifications ont fait perdre beaucoup d argent si ce n est ruine beaucoup de manager et fait gagner de l' argent a sorare uniquement. Toutes les anciennes cartes ont perdu jusqu a 150 fois leur valeur de 300 a 2 euros . Et sont même invendables. Sorare lance maintenant des cartes inseason chaque année pour mieux arnaquer les joueurs encore et encore.Les récompenses elles diminue de plus en plus.
Voici le constat après trois ans de jeux.
Une catastrophe...

29 października 2024
Opinia niezależna
Oceniono na 1 z 5

Have stolen my money...

Have stolen my money...

I deposited funds to Sorare last month and started playing their game. They didn't clear a payment for several days and did not respond to my emails regarding this. I cancelled the payment and they responded by locking my account and refusing to resolve the situation despite my efforts.

I did not withdraw any money from Sorare and never attempted to engage in any behaviour that should get me banned. I have made repeated efforts to communicate with their incompetent support team who do not respond for days and then don't even actually give you a proper response when they do.

I have no idea what other avenues I have to get access to my account anymore - this company has simply stolen my money and is now opting not to let me back into my account.

At best it's incompetence, at worst it is fraud.

27 października 2024
Opinia niezależna
Oceniono na 1 z 5

No way to make any slightest fair…

No way to make any slightest fair trade. There is 8 euros withdrawl fees when you take cash each time. If you want to have fun and play, go for it, but do NOT expect to ever see your money back using your scouting skills. It is made in a way that this is impossible. (I took players at lower price and sold them for higher, like Grealish or Bynoe Gittens, but with a 8 withdrawl euros fee, good luck making profit). I will stop play and use any money as I do not like to give my money away. :) The thing is that their “auction” system is made in a way that tricks you into believing there is a huge market, however those offers are only “doped” by the 50% bonus people get when joining. Futhermore, on the secondary market, you are competing with “bots”, which are made to make micro profits here and there and offer you only ridiculous amounts. You can sell your cards for a resonnable price if players are top rated and perform well, but otherwise you can forget seeing your money back. On a last note, your days with current valuations are counted, and price will drop even more next September when the new season will come in. Like I said, want to have fun and spend money? Go for it. Expect to make a little profit or see your money back? Get to work for SoRare and ask for shares… :)

9 października 2024
Opinia niezależna
Oceniono na 3 z 5

Jeux assez intéressant mais les cartes…

Jeux assez intéressant mais les cartes classiques de 2021 2022 ne valent plus rien avec leur nouvelle carte de la nouvelle saison.
Ma galerie valait 300 € en 2022 elle en vaut seulement 80 € aujourdhuie.
je suis sur qu'ils feront des nouvelles cartes pour 2025 2026 et que les cartes de cette année perdront 80 pourcents de leur valeur.

6 października 2024
Opinia niezależna
Logo Sorare

Odpowiedź od Sorare

Hi Garrincha,

Thank you for taking the time to leave us a review. I'm taking your experience and will socialize this to our team internally for further iteration as we work to create the best game possible.

-The Sorare team

Oceniono na 1 z 5

Mi hanno bannato senza motivo e non…

Mi hanno bannato senza motivo e non rispondono alle mie mail. Una galleria pagata centinaia di euro inutilizzabile senza motivo

3 października 2024
Opinia niezależna
Logo Sorare

Odpowiedź od Sorare

Hi Federico,

Thank you for taking the time to write a review about us.

Verification checks and fraud actions taken to create a safe and equal playing field are important in ensuring our Sorare Managers' security when playing our game.

We at Sorare take all feedback seriously and will ensure this is followed up with the relevant department to ensure we are providing the best customer support at all times.

If you'd like us to personally follow up with you, shoot us a support email and say this is Federico from Trustpilot. We're happy to look into this for you there.

Kind regards,

Sorare

Oceniono na 1 z 5

Jamais vu un jeu aussi bourré de bugs

Jamais vu un jeu aussi bourré de bugs. J'imagine même pas les teams de programmeurs tellement c'est une catastrophe. Je comprends pas comment une entreprise francaise peut être aussi incompétente. Une honte. Passez votre chemin, ce jeu n'apporte que de la déception.

24 września 2024
Opinia niezależna
Logo Sorare

Odpowiedź od Sorare

Hi Robin,

Thank you for taking the time to leave us a review. We're sorry to hear your experience has been less than stellar with Sorare. We will pass your feedback on to our team for further iteration on our feature release and bug resolution practices.

-The Sorare team

Oceniono na 5 z 5

Great customer service

Great customer service, friendly and quick response and fixed my issue straight away without the ‘ooo try this’. Love the game, best fantasy football game out there

19 września 2024
Opinia niezależna
Logo Sorare

Odpowiedź od Sorare

Thanks for the 5 stars! We appreciate it. -The Sorare team

Oceniono na 5 z 5

Fast and usefull problem solver…

Fast and usefull problem solver customer support team. There are bugs specially in the app but the team is helping as they hear about the customers.

17 września 2024
Opinia niezależna
Logo Sorare

Odpowiedź od Sorare

Thanks for the shout out! -The Sorare team

Oceniono na 2 z 5

Bit the bullet and bought a card on…

Bit the bullet and bought a card on this. It disappeared 2 days later and I since found it being auctioned by another user. They also do not respond to any attempts to contact them so best not to put yourself in a position to need to. Fine game to play as a free user only but don't give them any money.

11 września 2024
Opinia niezależna
Logo Sorare

Odpowiedź od Sorare

Hi there,

Thank you for your feedback. I'd like to look into this for you.

If you are open to it, please open a support ticket and say you're Kiyoshi from Trustpilot.
I'll keep an eye out for your ticket.

Thanks,
The Sorare team

Oceniono na 1 z 5

Sospeso ingiustamente

Ho un problema in quanto sono stato sospeso ingiustamente. Cambiando il format delle competizioni, minor partite a disposizione equivale ad una perdita assicurata.
Sono sospeso da 11 giorni ormai e contatto quotidianamente invano l’assistenza da altrettanto tempo.
Customer service vergognoso.

12 września 2024
Opinia niezależna
Logo Sorare

Odpowiedź od Sorare

Hello Ales,

I'd be happy to look into this for you.

If you're open to it, please open a support ticket and say you're Ales from Trustpilot. I'll keep an eye out for your ticket and look forward to continuing the conversation there.

Warmly,
Kim from Sorare

Oceniono na 1 z 5

Lose my investiment

10 września 2024
Opinia niezależna
Logo Sorare

Odpowiedź od Sorare

Hi Francesco,

I'm sorry to hear your experience doesn't feel positive. I've taken your feedback and will discuss it withour team internally.

-The Sorare team

Oceniono na 5 z 5

Great customer service

Great customer service! They resolved my issue quickly and efficiently, and the support team was very helpful throughout the process. I'm really happy with the assistance I received!
HF ⚽️ thanx for the assistance 😁

9 września 2024
Opinia niezależna
Logo Sorare

Odpowiedź od Sorare

Thanks for the shout out, Salim!

Oceniono na 1 z 5

Really good way to collect cards if…

Really good way to collect cards if you’re an absolute muppet!

8 sierpnia 2024
Opinia niezależna
Logo Sorare

Odpowiedź od Sorare

Hey Guy,

Thanks for the feedback. We hate to hear that your experience hasn't been top notch. I'll be sure to pass this sentiment on to our team internally.

-The Sorare team

Oceniono na 5 z 5

My european championship rewards experience

No problems at all. The people were helpful no matter the issue. I came to make sure my rewards were given to me as I had won them in the european championship event, and after being in contact with the Sorare support page, everything was solved. The one thing I would not mind improved would be a little more communication whenever some rewards are delayed. The only reason as to why I knew it would take so long, was because I already was in contact with some other people in the community which already had gotten this piece of information. Making this information public, or somehow more accessible would be a big help. I don't mind waiting around for rewards, as long as I know they are coming. Besides this, the people were absolutely wonderful. This might be a bigger problem for Sorare themselves and not the service.

28 sierpnia 2024
Opinia niezależna
Logo Sorare

Odpowiedź od Sorare

Thanks for the 5 stars! We appreciate you.

Oceniono na 1 z 5

Grandi aspettative, risultati imbarazzanti

Sono partito nel 2021 facendo una rosa mediocre ma comunque abbastanza costosa, considerando però la facilità con cui si poteva arrivare al montepremi settimanale, il rischio di perdere soldi era accettabile. Man mano che passavano i mesi, le regole per arrivare a vincere dei premi erano sempre più complicate e al comtempo le carte acquistate in precedenza continuavano a svalutarsi. Fino ad arrivare al 2024, dove per partecipare alle competizioni più allettanti bisogna spendere una follia.
Se questo non è uno schema ponzi a tutti gli effetti, poco ci manca.
Pessimi

16 sierpnia 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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