Very pleased with this company, always got good reviews from the people that have received flowers and it lasted for such a long time.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very nice and fresh flowers, well packaged and both orders delivered by next morning and happy recipients - sure will look stunning when all bloomed. Also great customer service answered love chat... Zobacz więcej
Flowers came half dead on arrival. Contacted company about this issue, they took over a week to reply and basically told us it was our fault for ordering off them. Flower prices are high on valentines... Zobacz więcej
Reakcja na opinię
The flowers where delivered on time and they where in in good condition as advertised.
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Quick and easy to use
Quick and easy to use, value for money and good selection of flowers and gifts.
Thank you
I have ordered my second bouquet today
I have ordered my second bouquet today. After sending my first bouquet recently and reaction from a friend, I knew that the flowers must of been fabulous..Thank-you
next day delivery- 4 days later
Ordered flowers for next day delivery. They were dispatched via courier but they did not deliver them until 4 days later. By which time, the flowers had started to wilt. Contacted the company immediately on 2nd May. I was promised a full refund on 5th May by email. I have since chased up twice as l am still awaiting refund. No contact received since 5th May. Very poor communication and service. Had to now raise claim via paypal to recover monies. Order ref 2678. As of today 28.05.23. I am still awaiting refund. 1 month after ordering flowers. Very unhappy and still waiting it for it to be resolved but only via Paypal by my own efforts and no help from Sophy flowers. Will not use them again

Odpowiedź od Sophy Crown Flowers
Highly recommended
We are delighted with the bouquet we have just received. The flowers are fresh, very beautiful and packed very nice. The delivery was in time and I was able to track it. I will definitely order again and I would highly recommend to friends. Thank you
Easy to use and beautiful flowers…
Easy to use and beautiful flowers online. Definitely recommend them to all my friends.
The flowers were delivered to my friend…
The flowers were delivered to my friend on her birthday and today she emailed a photograph of them to show me how pretty they are. Thank you for your repeated good service.
Late Delivery and Unsastifying Bouquet
The flowers arrived 2 days late for Mother's Day even though they advertised delivery on that date. The bouquet which eventually arrived was much smaller than the picture suggested and had differnt flowers than advertised. After spending over a week emailing and calling them with no response, the business eventually responded apologising, stating that Mother's Day is a busy time. Having spent €60 on subpar flowers and late delivery, the business offered to waive just the delivery fee of our next order! Unfortunately, we will not be ordering from here again.

Odpowiedź od Sophy Crown Flowers
Thank you for the beautiful flowers…
Thank you for the beautiful flowers that were delivered and for being so considerate and helpful during the booking process. Much appreciated I will definitely be ordering from you. Again.
The must beautifully flowers and a…
The must beautifully flowers and a great bouquet!!!!delivery in time. Recommend. Thanks a lot.
Great price choice and so easy to order…
Great price choice and so easy to order online..
Most obliging and efficient
Emailed Sophy on Saturday the 18th March to enquire about ordering and delivery of a Mother’s Day bouquet.
Sophy was extremely obliging and I was able to order the bouquet that I wanted (beautiful) and it was delivered the morning of the 19th - Mothers Day.
Excellent service
Recommend using this company. I ordered roses from their website and specified a delivery date. Thankfully the flowers arrived on time and were beautifully packaged. I will definitely use Sophie Crown Flowers again.
Easy to organise and delivered on time.
Easy to organise and delivered on time.
Recipient very happy with the flowers.
Thank you very much.
Unsatisfactory quality and terrible service
Terrible service. Ordered a luxury bunch of flowers and they were nothing like what was advertised. The bunch was half the size and didn’t include the correct flowers. Tried calling to speak to their customer services and couldn’t get through. Emails have been ignored and no attempt made to resolve the issue. Don’t use them.
Flowers came half dead on arrival
Flowers came half dead on arrival. Contacted company about this issue, they took over a week to reply and basically told us it was our fault for ordering off them. Flower prices are high on valentines day so one would assume they would be fresh on arrival. Absolutely terrible customer service and terrible product. Would highly recommend people shop else where!!!

Odpowiedź od Sophy Crown Flowers
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







