Solitaire Plumbing & Heating Ltd Recenzje 

62
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

2nd time using this company and again 5 star service for fitting new bathroom taps and trap. So quick and efficient at a great price. Would use them again every time.

Reakcja na opinię

Oceniono na 5 z 5

Just had our boiler serviced for the first time . Good price . Good Work . Completely trusted them both. Also needed a new element fitted in my immersion tank. The tank has solar panel heating so nee... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have just had quite a few electrical jobs done.Sam and Paul arrived to do the works,they were hardworking,polite,very clean and tidy and helpful with advice given.I would recommend solitaire to anyo... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Timely arrival and speedy service procedure. Engineer automatically took off his boots without prompting. Work area was clean and tidy after completion. Information offered of additional work that m... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Hydraulik

Napisane przez firmę

Which! Trusted Trader, Solitaire, are a fully qualified locally run company working in Essex, Kent and surrounding areas to work with Natural gas, LPG, Oil, and all domestic and commercial plumbing works, carrying out services and breakdowns on all heating and hot water systems including maintenance contracts to suit all budgets.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

62 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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4,8

Wszystkie recenzje

(62)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36

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Oceniono na 4 z 5

Engineer was helpful and efficient

Engineer was helpful and efficient. Communication on the day about time of arrival was helpful.

10 czerwca 2025
Opinia niezależna
Logo Solitaire Plumbing & Heating Ltd

Odpowiedź od Solitaire Plumbing & Heating Ltd

Good afternoon, thank you for taking the time to leave this review.
We are very passionate about our customer service and If you get a chance, we would really appreciate an email to advise how we could have offered a 5 start service for you.

Oceniono na 5 z 5

Quick and efficient

We came back from holiday and had a problem with our heating. Solitaire were quick to respond to our call and had an engineer out within a couple of days (and they arrived when they said they would) and had the problem fixed quickly. We were very impressed and will continue to use them in future.

29 maja 2025
Opinia niezależna
Logo Solitaire Plumbing & Heating Ltd

Odpowiedź od Solitaire Plumbing & Heating Ltd

Good afternoon, Thank you so much for taking the time to leave this great review. I will pass on your lovely comments to all involved

Oceniono na 4 z 5

Timely arrival and speedy service…

Timely arrival and speedy service procedure. Engineer automatically took off his boots without prompting. Work area was clean and tidy after completion. Information offered of additional work that may be needed in future re the Condense tank and an estimate was requested from the office which arrived very quickly. Polite and courteous engineer.

Would have been 5 stars but a slight issue at start. I spotted the company van outside my house and thought he’d been a longish time getting out with his tools so I went to enquire to find he was about to leave as he’d got no answer at front door. He was ringing at our neighbour’s! I phoned to check with Company office to ensure my correct address was in the records and it was, so a simple operator error but had I not been quick enough I have faced an abortive appointment.

15 maja 2025
Opinia niezależna
Logo Solitaire Plumbing & Heating Ltd

Odpowiedź od Solitaire Plumbing & Heating Ltd

Good morning, thank you so much for your review. I will pass your kind comments on to everyone involved.
If you get time, we would love to know how we could have got a 5 star review?

Thank you for the additional feedback in your review to let us know how we could improve our services from a 4 to a 5 Star review.
Customer feedback is so valuable and we appreciate your time and help.
We have added a note to your data to highlight to future engineers to carefully check door numbers. Glad our engineer was able to complete the work and you were not inconvenienced by a non-attendance. Very appreciative of your feedback as we continually strive to improve.

Oceniono na 5 z 5

After reporting a leak on my radiato to…

After reporting a leak on my radiato to Solitaire heating company,
Old radiator out and new radiator in and all down within 48 hours.
Very professional highly recommend.
5/5

15 maja 2025
Opinia niezależna
Logo Solitaire Plumbing & Heating Ltd

Odpowiedź od Solitaire Plumbing & Heating Ltd

Good morning, thank you so much for leaving this review. I will pass on your kind comments to everyone involved.

Oceniono na 4 z 5

A professional job

I had to chase my original enquiry for which the company was apologetic. That done I got a visit to assess my faulty shower within a few days, followed by a quotation the same day and then the replacement unit installed within days. All seems well and I sense the work was professionally done.

16 maja 2025
Opinia niezależna
Logo Solitaire Plumbing & Heating Ltd

Odpowiedź od Solitaire Plumbing & Heating Ltd

Good morning, thank you for taking the time to leave this review. Please accept my apologies the service was not 5 star, we will try our best to avoid this in the future.

Oceniono na 5 z 5

Prompt efficient service

Prompt efficient service, repair carried out with professionalism and care. The engineer was very polite and explained what the problem was and then resolved it with no issues at all. Couldn't have been better.

8 maja 2025
Opinia niezależna
Logo Solitaire Plumbing & Heating Ltd

Odpowiedź od Solitaire Plumbing & Heating Ltd

Good morning, thank you so much for leaving this wonderful review. I will pass onbb your kind comments to all involved

Oceniono na 5 z 5

Great company

Great company.
Professional and efficient.
I’ve used them for years and I wouldn’t use anyone else.

25 marca 2025
Opinia niezależna
Logo Solitaire Plumbing & Heating Ltd

Odpowiedź od Solitaire Plumbing & Heating Ltd

Good morning, thank you so much for taking the time to leave this review. It is really appreciated

Oceniono na 5 z 5

With no heating the lads at Solitaire…

With no heating the lads at Solitaire sorted it, they found the fault straight away. A very friendly receptionist was very polite and arranged everything, she put my mind at ease as did the the lads who turned up.
A first class team from the office to those out on the road.

19 marca 2025
Opinia niezależna
Logo Solitaire Plumbing & Heating Ltd

Odpowiedź od Solitaire Plumbing & Heating Ltd

Good morning, thank you so much for taking the time to leave this review. I will pass on your kind comments to all involved.

Oceniono na 5 z 5

We had a problem with our lighting

We had a problem with our lighting. Initial survey was provided quickly and the advice given proved to be spot on. The work was carried out very efficiently by Sam, with clear explanations given throughout the process. Very happy.

25 lutego 2025
Opinia niezależna
Logo Solitaire Plumbing & Heating Ltd

Odpowiedź od Solitaire Plumbing & Heating Ltd

Good afternoon, thank you so much for taking the time to leave such a great review. I will pass on your kind comments to Sam and his manager

Oceniono na 5 z 5

Speedy Responce

Failure of hot water last night. Called Solitaire at 9am this morning. Problem fixed by midday.

26 lutego 2025
Opinia niezależna
Logo Solitaire Plumbing & Heating Ltd

Odpowiedź od Solitaire Plumbing & Heating Ltd

Good morning, thank you so much for taking the time to leave such a great review. I will pass on your comments to our engineer and their manager

Oceniono na 5 z 5

First class tradesmen!

Needed to Drain and remove existing hot water cylinder
Remove existing pump on hot water pipework and re-join the pipe
Supply and install 120l Gledhill unvented direct hot water cylinder
Supply and install Unvented hot water safety kit
Connect to existing immersion wiring/timer
Commission and register installation on a an urgent basis due to no hot water!!
Solitaire were there to assess job and all of the above work was completed by Spencer who worked non stop from 9am onwards!
Absolutely brilliant. The job was completed professionally, no mess and tank area was tidied and looks fantastic!
Will DEFINITELY be using again and would DEFINITELY recommend to other.
Pricing was very competitive and no hidden costs!

10 lutego 2025
Opinia niezależna
Logo Solitaire Plumbing & Heating Ltd

Odpowiedź od Solitaire Plumbing & Heating Ltd

Thank you so much for taking the time to leave this review. It is very much appreciated and will pass on your kind comments on to Spencer and his manager

Oceniono na 5 z 5

Boiler service

Contact quick, efficient, polite, as stated. Boiler serviced: respectful to property, polite, no problems.

13 stycznia 2025
Opinia niezależna
Logo Solitaire Plumbing & Heating Ltd

Odpowiedź od Solitaire Plumbing & Heating Ltd

Good afternoon, thank you so much for leaving this great review. I will pass on your kind comments to the engineers who attended and their manager

Oceniono na 5 z 5

I highly recommend this company

I highly recommend this company. Very friendly and efficient. Work was carried out on time and cleanly. I also feel their pricing is very competitive.

26 grudnia 2024
Opinia niezależna
Logo Solitaire Plumbing & Heating Ltd

Odpowiedź od Solitaire Plumbing & Heating Ltd

Good afternoon, thank you so much for leaving this great review. I will pass on your kind comments to the engineers who attended and their manager

Oceniono na 5 z 5

Great service

Great service from this company with staff that care. Used for the first time this week and now won’t go anywhere else.

6 grudnia 2024
Opinia niezależna
Logo Solitaire Plumbing & Heating Ltd

Odpowiedź od Solitaire Plumbing & Heating Ltd

This is wonderful news Toni and it has been a pleasure working with you. Hopefully you are all good for much time to come but we are here if you need us. Thank you for taking the time to write your review.

Oceniono na 5 z 5

More than just a great plumbing service

Solitaire have completed several jobs for me - moving a boiler, a full kitchen install, and moving and replacing radiators. I'll continue to use them as my 'go to' plumbing service, though the additional skills of electrics and carpentry are invaluable to save juggling various tradespeople. Installers are always polite, on time and communication is excellent. A highly trustworthy team.

30 listopada 2023
Opinia niezależna
Logo Solitaire Plumbing & Heating Ltd

Odpowiedź od Solitaire Plumbing & Heating Ltd

Thank you and we very much appreciate your valuable feedback. You've hit the nail on the head as we aim to support our customers to take the stress out of their home projects and get them the results they are looking for. We're here to help any time

Oceniono na 5 z 5

A company at the top of their game ...

This company is at the top of their game. The customer service is polite, swift acting and wonderfully efficient. First class installation team and superb after sales. Would recommend looking at this company before all others for plumbing, boiler installation and general central heating services be it whether you are local to Chelmsford or afar

22 listopada 2024
Opinia niezależna
Logo Solitaire Plumbing & Heating Ltd

Odpowiedź od Solitaire Plumbing & Heating Ltd

Very much appreciate your custom and kind comments. We here if you ever need us in the future

Oceniono na 5 z 5

Solitaire have done several jobs for us…

Solitaire have done several jobs for us now, they are polite, neat, courteous and always do a good job!

12 listopada 2024
Opinia niezależna
Logo Solitaire Plumbing & Heating Ltd

Odpowiedź od Solitaire Plumbing & Heating Ltd

Good morning, please accept my apologies as it doesn't look like I replied to this review.
Thank you for taking the time to leave this review, it really goes a long way.

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