I needed some help with wiring of the scooter and the customer service email was very timely. I would send pictures and they would actually point out which wires to adjust/unplug. I don’t think I’ll b... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very cheap scooters. You will pay over two thousand but they don’t last for more than 200 miles without an issue. At 500 miles both your motors and controllers gotta be replaced. Junk. No warranty.... Zobacz więcej
Great scooters and brilliant prices, very helpful staff and the deliveries are quick, even if shipping overseas. Purchased my 2nd scooter from Solar and would recommend to family and friends and have... Zobacz więcej
I honestly can’t stress this enough, but absolute TOP TIER customer service. Scooter & accessories came the next working day, incredibly fast delivery. I did have a slight problem regarding my scooter... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Solar Scooters - Travel With Fun. The Best Electric Scooter Retailer in UK. UK Stock and FREE Next Working Day Delivery
Dane kontaktowe
Orbital Industrial Estate, UB7 9JL, London, Zjednoczone Królestwo
- 020 3633 9118
- hello@solarscooters.co.uk
- solarscooters.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great customer service and also scooter is an absolute beast defo recommend
Great customer service and also quality ,ride of the scooter is amazing the thing is a beast 👍
Fantastic scooter
Fantastic scooter, delivered on time and the support staff are very professional and helpful.
The Hyperion is my absolute favourite between my innmotion rs and wolf warrior.
Fast delivery came next day
Fast delivery came next day. No complaints at all. The scooter is also amazing very happy
Fantastic service
Fantastic service, order was delivered on time and the Hyperion is amazing.
Amazing company and amazing service,
Amazing company and amazing service,
Had a motor issue/error also I cracked my rear rim brought a new one the team fitted it and sorted the error out Bought it into the warehouse and had it fixed same day! Now back to riding. Couldn’t be happier with the service we received and the guys at solar are amazing at what they do
Amazing company and amazing service
Amazing company and amazing service, had a slight issue with a brake and rear rim error code. Bought it into the warehouse and had it fixed same day! Now back to riding. Couldn’t be happier with the service we received and the guys at solar are amazing at what they do
Great company went above and beyond to…
Great company went above and beyond to help me with my oroblem
Very goods 10 out 10
I purchased my solar P1 a year and 3…
I purchased my solar P1 a year and 3 months ago and it been a wonderful scooter. It stopped working 3days ago and the very helpful people at solar scooter have been brilliant in helping me sort it out. They are sending a new controller free of charge. Well done for their wonderful service
My main thing was the portability and…
My main thing was the portability and having a local service shop.
Solar was perfect I picked the scooter up and the team was very helpful in explaining how everything works and I can lift my P1 with ease
really poor experience with
I have a really poor experience with solar scooters
Their website clearly states prices include UK VAT (20%). However, they invoiced me the full amount (2400 pound) even tho its being shipped internationally. As a result, I had to pay VAT again upon import, increasing the total cost by over €500.
Despite multiple emails to their support, the company failed to correct the reported value or address the issue with FedEx, leading to double taxation. Customer support responded promptly but showed little understanding and did not take responsibility for the mistake.
I recommend caution when ordering from Solar Scooters, especially if you're outside the UK, due to their poor handling of taxes and import fees.
DONT EXPECT A WARRANTY.... DONT EXPECT ANYTHING EXCEPT TROUBLE
Awaiting the replacement parts they are sending me to get my scooter back working.. once i receive it ill alter my review further.....
My controller arrived and I've been sent 5 different diagrams and videos and still not match the part connections on my scooter... Told to superglue broken things at 5days old.
Told warranty was voided because I followed there instruction video on sim installation for the gps.. I've been trying to get the issues fixed.. due to water getting in for 3months still no joy... Time to try and get my money back legally... As there customer services just seem to only be helpful if your sending them money.... DONT EVER BUY.....
THE 1 AND 2 STAR REVIEWS ARE TAKEN OFF BY THEM BLACKMAILING CUSTOMERS TO REMOVE THEM.... I WISH PEOPLE HAD THE BALLS I HAVE NOW TO JUST LEAVE MY REVIEW ON FOR EVERYONE TO SEE FULLY.... CHECK SOME OF THE FACEBOOK GROUPS AND CHATS AND YOULL FIND PROBLEMS EVERYWHERE.... scooter was Ff 2.0.... :)scooter i bought that it says is ip66 rated has been seriously effected and damaged throughout the majority of the internal wiring and connections by normal usage in our normal uk weather... I had issues from day 3 when the rear indicators came apart from there rubbery stalk like a bad choice of material the way it had broken.. they said could i not glue it back together.. that was there answer to me asking if they would send me a replacement for it... Now im trying to get them to replace a motor controller thats died and they want me to pay for it... I followed there guide videos when i set up the scooter and installed a sim in the gps... But they say i voided the warranty by doing that and now im stuck with 3k of badly made and wrongly advertised scooter that i wish i never even laid eyes on.... Its awful how they have been blamin me for there bad product and having no contact number to get them on in the uk is shocking but i see why they dont now... It would be a constant complaints line.
It’s the best scooter money can buy it…
It’s the best scooter money can buy it is very fast fast acceleration I’m heavy and it is very fast I went 56 mph I went 30 in 3 seconds hills are nothing this scooter is a beast
The most amazing company I’ve ever come by!
The most amazing company I’ve ever come across!
The most brilliant scooter ever also!!!
Can only recommend to anyone looking for an e scooter!!!
The threads on the pin that goes…
The threads on the pin that goes through the folding mechanism are terrible just recieved a new one from use yesterday and the threads are already starting to go.
Helped with my enquires
Helped with my enquires, decent quality of service though expensive replacement parts.
My second purchase from Solar…
My second purchase from Solar Scooters—first the P1 Pro Electric Scooter and now the almighty Hyperion. Delivery was fast and efficient, with the option of delivery insurance for added peace of mind. The quality of their products is truly exceptional, and their after-sales support is outstanding.
For example, when I purchased my first scooter a few years ago, I had an issue with the motor not running properly. Rather than having me send the scooter back for inspection, Solar Scooters promptly delivered a replacement motor the very next day after diagnosing the issue via email.
I’m very glad I chose to buy from this company. Their professionalism and customer service make them stand out!
Doświadczenie Trustpilot
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