I needed some help with wiring of the scooter and the customer service email was very timely. I would send pictures and they would actually point out which wires to adjust/unplug. I don’t think I’ll b... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very cheap scooters. You will pay over two thousand but they don’t last for more than 200 miles without an issue. At 500 miles both your motors and controllers gotta be replaced. Junk. No warranty.... Zobacz więcej
Great scooters and brilliant prices, very helpful staff and the deliveries are quick, even if shipping overseas. Purchased my 2nd scooter from Solar and would recommend to family and friends and have... Zobacz więcej
I honestly can’t stress this enough, but absolute TOP TIER customer service. Scooter & accessories came the next working day, incredibly fast delivery. I did have a slight problem regarding my scooter... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Solar Scooters - Travel With Fun. The Best Electric Scooter Retailer in UK. UK Stock and FREE Next Working Day Delivery
Dane kontaktowe
Orbital Industrial Estate, UB7 9JL, London, Zjednoczone Królestwo
- 020 3633 9118
- hello@solarscooters.co.uk
- solarscooters.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
always great service they help as much…
always great service they help as much as they can with everything iv asked so far
I financed a scooter a problem happened
I financed a scooter a problem happened and within 10 15 minutes solar scooters customer service team had resolved my issue would 100% order again
Really helpful tell you everything u…
Really helpful tell you everything u need to know before purchasing and good affordable prices for the escooters and very quick at replying back to u I give 5stars
Very reliable scooters
Very reliable scooters, and most importantly fast customer service.
Do not hesitate with these guys
Amazing service!!!
Amazing service!!!! Extremely prompt to reply to any questions or queries. Kept me updated every step of the way from ordering to receiving my new scooter. Would definitely recommend Solar Scooters. My new toy/work transportation is so well made, I'm enjoying it so much and worth ever penny
Really good scooter
Really good scooter, well made and definitely worth the money! Very speedy and really sturdy
The company on a whole is fantastic
The company on a whole is fantastic, customer service is excellent, communication is very good and quite fast at responding to queries.
Overall there is no complaints 👌
Absolutely Outstanding from…
Absolutely Outstanding from SolarScooters. Would HIGHLY recommend, first timing buying a product and it certainly won't be the last. I had a little problem with the LCD screen but the Solar team were very quick to respond to my email and sent me a replacement the next day along with a tutorial video on how to set the new one back up. I Can not thank them enough, they go above and beyond for their customers. Their products are INSANE!! I purchased the FF Lite model and I am super super please. GET ON IT!
Easy fast delivery now I can go back…
Easy fast delivery now I can go back out on my scooter thanks guys at solar
Fast response and helpful .
Excellent customer service fast…
Excellent customer service fast delivery Excellent quality scooter .
Brilliant scooter
Brilliant scooter, delivered next day and only ordered on a sunday.
Called D who was amazing with support and helped with ordering, and helped setting up the scooter.
Will update review after using the scooter more.
Have been sent the wrong part
Helpful customer service and quick…
Helpful customer service and quick delivery of spare parts . Reliable british company had a p1 off them a couple of years back never once had a prob with it . Was looking at some Chinese models from the states but the prices they are charging are a rip off you could buy a decent car for ...plus the fact if you need spare parts it takes weeks if not months to get item and if for some reason you have to send them back then that's more weeks added ..so I think I'll stick with solar . Been pondering the ff 2.0 but we'll see .....anyway good company if you want a reliable scooter and spare parts easy to get ...
A warning to people who want to buy…
A warning to people who want to buy from this company should read my review and think twice about it, especially if you decide to buy and change your mind for a genuine reason.
I purchased a top of the range electric scooter for my daughter not understanding that it was capable of travelling 60mph.
Realising my error I contacted the company for a return and refund expecting to cover the costs for shipping the return which is fair enough and normal trading practice.
Unfortunately, Solar Scooters is one of those companies that is happy to snatch your money but is very reluctant to give it back.
This company has a "policy" of charging penalty fees for excuses like "restocking" or providing a box for a return when you already have the original box as the scooter wasn't used or fully unpacked.
The total charges for returning the scooter (a grand total of £145) felt like a severe punishment dished out by this company because they hate having to give money back to customers even when they make genuine mistakes.
Eventually after releasing this review, this company reluctantly offered to refund if I removed this review. I agreed in order to get my money back but I'm reposting it because I feel that strongly about warning people to avoid this company. Stay away from them if you value fairness and good customer service as Solar Scooters possesses none of those qualities.
A company you can trust
A company you can trust. British best.
Rare to find these days
I received to the abs in the first day…
I received to the abs in the first day part of it broke off and the breaks have stopped working
Ordered the New P1 3.0
Ordered the New P1 3.0
Was delivered 2 days later
1st look at the scooter and it seems really sturdy, solid piece of kit,
Extremely Fast!!!!
The acceleration is just insane
Overall very happy, just hope it doesn't break next week like my previous scooter from a different company
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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